Hotellit aamiaisella kohteessa Prato

"Check in was not good. Despite pre-paid the room, at check in they wanted to charge me again and worst of all at the room rate was double what I have booked. They only accepted I have prepaid when I managed to produce the evidence (print out of my booking). Eventually I was told they had mistaken me with another customer with the same name. It was very uncomfortable experience. But to be fair, during the rest of my stay, the staffs were all very friendly."

"First off, great crew at the front desk. Whether it’s answering my calls requesting the ironing board, or calling a cab for me the day of my departure, they were always available and willing to help. The issue is they might have overdone it in one instance when I put a note on the room door before leaving asking not to be disturbed and came back to see someone had gotten into my room, changed sheets and towels + “arranged” my stuff. Nice intention but got me confused looking for certain things. The gym was also a little disappointing: tiny, very limited equipment and only fit for one person at a time. It’s really a space to do yoga and stretch, with one treadmill. But it helped nonetheless. The real elephant in the room was the location. I found this hotel looking for a place in Florence and this is very misleading from the booking platforms. The city is Prato, there are no Ubers, public transit tricky to navigate (walk 10-15 minutes + take 2 buses and a train to get to Florence in a trip that totals 1h30 min on average) and taxis are rare + expensive (the cheapest I paid was 50€ for a 13 min trip to the airport). Not to mention most taxi drivers are clearly scamming you because they know you’re desperate, turning off their meters and asking you to pay cash. Overall, not my most memorable experience and would only recommend if you’re staying in Prato. If you plan to visit Florence and are tempted to book a cheaper hotel north of the city, think twice."

"Hotel room is just nice for a short stay to explore nearby attractions. Also served as a base to visit Florence and Montecatini. Breakfast is sufficient."

"Breakfast just fair. Location excellent. Service very good"

"Excelente atención de las chicas de recepción, lugar muy tranquilo con excepción que en las mañanas mientras salen los inquilinos, es un poco ruidoso, creo que como inquilinos debemos ser un poco más conscientes, pero independientemente de esto, todo excelente con el hotel, tube necesidad de estar una noche más y sin problema me sedieron la misma habitación para no moverme con todas mis cosas, estoy muy feliz con mi tiempo de estadía, Gracias por todo ☆☆☆☆☆"

"Un hotel muy bonito !! No está en el centro de Florencia es un Pueblito cercano . A 25 min en tren de la terminal Santa María Novella . Lo único malo es que no puedes quedarte hasta tarde en Florencia porque para llegar al hotel saliendo de la estación. cruzas un parque que está muy solitario . Pero si vas en un plan familiar realmente vale la pena hospedarte ahí . Está frente al Río con una vista espectacular. Me Encanto y si regresaría !!"

"프라토역에서 버스타고 20분 들어가야하는데 버스가 로마보다 타기 어려움. 개인적으론 걸어다녔는데, 역까지 도보 한시간거리. 차를 빌리는게 나을 듯. 깨끗하고 괜찮음. 서비스도 괜찮고, 와이파이 잘 터져서 좋았음. 로마는 와이파이가 소용없는 수준이었는데 여긴 빠릿해서 유튜브 보기 가능. 조식 잘 나오는데, 이탈리아식 베이컨(관찰레등)은 엄청 짬."

"離中國城比較近的一家比較好的酒店，房間也大，環境不錯"

"設施稍顯陳舊 但是prato中心區域大多如此。老闆非常熱情 溝通也很方便 設施如果能更新一下就更好了，總體還是好評的。"

"房間挺整潔，臨街但不吵，我入住的是11號，樓上閣樓聲音比較大，估計是樓板的問題，和值班的説了，點時間會小聲點"