Hotellit aamiaisella kohteessa Genova

"The gentleman at the front desk had to move me three times to get a room with a working air conditioner during the June heat wave across Europe. This meant managing three luggage on my own. Then, a plumber had to called to fix the non-working toilet. Finally, the dinner (Caesar’s Salad) at the restaurant was sadly unlike ANY such salad I’ve eaten in my 71 years.YUCK! The large window was broken and wouldn’t close all the way, the main door’s chain lock was broken, as well, there wasn’t any food menu or tv instructions in the room, and no toiletries other than shampoo. The positives? Well, the room was very clean, the staff were all pleasant and the wake up call actually worked! Certainly a no frills hotel but very convenient to the airport."

"Sehr schönes Hotel mit alten Möbeln. Lage zentral in der Nähe des Hafens, mit vielen Restaurants und Bars in der Nähe. Frühstück war sehr gut. Dieses Hotel ist sehr zu empfehlen."

"This hotel was great. It’s next to the main train station and a 2 minute to the metro. The city is a short walk as well. The room was very spacious and mine had a nice view looking out over the port. The breakfast was great as well with lots of options each morning."

"Amazing hotel located very central and close to all attractions. Staff very friendly and the breakfast is so good."

"Hotelli sijaitsee suoraan sataman sisäänkäyntiä vastapäätä ja on ihanteellinen sieltä lautalle nousuun. 10 minuutin ajomatka parkkipaikalta sataman sisäänkäynnille. Hotellissa on myös avoin pysäköintialue kolmannessa kerroksessa suuremmille ajoneuvoille. MB Sprinter H2L2 pääsee hädin tuskin kapeasta ajotiestä läpi. Hotelli on siisti ja palvelu on erittäin hyvää. Sinun kannattaa varata suoraan IHG:n kautta. 16 euron aamiainen on hintansa väärti. Pysäköinti maksaa myös 16 € per yö."

"Great location right next to the train station and underground. Great breakfast and the bed is very comfortable. Easy walk to the old town. The only slight comment is the size of the room is a bit small."

"酒店極美，古老的宮殿改造的；007電影裏那種；房間很大很舒服乾淨，餐廳是米其林，菜品服務都名副其實，很熱門一般需要預訂，住店客人會比較優先安排；酒店有代客泊車服務，需要電話或郵件預訂。位置也好，就在最繁華的商業街上，樓下是Maxmara和各個品牌店"

"The location is excellent, breakfast is basic (italian style), room small that smells like dust with bathroom that looks more like the one on a cruise ship. Bed was very uncomfortable because it has old style blistering springs. I guess it’s fine for night or two."

"Классный отель с дружественной атмосферой! С удовольствием приеду еще раз! Отлично подойдет для молодёжи. Только кровати металлические и жесткий матрас.. все остальное просто супер!"

"The appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room. The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes. We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini. On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients. I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic.. I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep. Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros."