Hotellit aamiaisella kohteessa Chennai

The Hotel is good but below competitors in it’s category. Hotel is very clean. Location could be better since Anna Salai is very crowded and congested road. I had a bad experience with service, especially the F&B team. The gym is okay but way under equipped vs other 5 stars hotel nearby. The Spa is super expensive and doesn’t even have steam or sauna… Breakfast and lunch / diner buffet are average, not many choices.

The hotel is actually getting outdated with boring interior with fading colors and stripping off hard materials, they should do something about getting rid of birds that pooping on windows and unpleasant views. Exterior obviously can see lots of cracks all over building. Fayaz the front desk guy check in dunno how to smile when welcoming customers. You are saying it’s luxury collection hotel but something you have to work on it. Otherwise competitor will take over.

Hotel looks lovely and on the surface seems like a high quality hotel. But the service was seriously shambolic. They didn't provide hand towels in the room, we had to ask several times for them before they finally appeared. The breakfast was bizarre - noone manning the coffee station but you weren't allowed to serve yourself (it was just a push button machine). No decaffeinated tea or coffee. It took ages to receive the love station food even though the breakfast room wasn't even 1/4 full as we were very early. They agreed to book us a taxi but on reconfirmation they had no record of it, so they tried to persuade us to instead use the hotel charter vehicle for 4x the price! It's a shame, for the price we expected better service and less chaos.

As always everything was good from the beginning... the check in till check out. The breakfast which wasn't quite the usual during our last stay there were totally opposite this time... understood there was a face-lift refurbishment work carried out at the restaurant the last time and as such it was excuseable..This time around the hotel had exceeded our expectation for both the service standard and eloborate buffet breakfast readied for the guests. We would like to thank all the restaurant staff in particular the restaurant manager SK Allarakha for making every morning as a start of a pleasant day with all the courteous services extended to us by him and his lovely team..This has prompted my family to celebrate my 60th birthday in the morning of 16/1/2026 before their departure for flight.Thank you for a great and courteous service shown to my family and i.We will definitely choose to stay at the TRT again the next time around. Way2go all... Cheers!

Very nice hotel, personnel is friendly and caring. Breakfast is not so ample but ok.

The staff are welcoming and friendly. The room is clean, and the upkeep is good. There is plenty of choice with relation to breakfast and other meal options. Room service is a little disappointing. I could never reach them, the line always went to reception and they had to connect me. Average wait time even for a simple pot of coffee is 30 minutes. Aside from this, I like my experience at Holiday Inn. I’ll choose to stay there in future too.

This is my 2nd stay in this hotel its location is very good traffic will depends an the time you travel Early morning check out to airport like 8 am flight The hotel breakfast starts at 7 am no way u can have break fast for 8 to 9.30am flight as u keep at least 40 mins to an hour to travel to airport As for the rooms its all ok for me

Vaimoni ja minä jäimme siellä 3-days heinäkuun puolivälissä, koko oleskelu oli hyvä ja miellyttävä ja me otamme tämän tilaisuuden kiittää herra Ramar (Manager @ Cilantro) joka ei ollut vain ystävällinen ja ammattilainen, Hän meni ylimääräisen kilometrin päästäkseen meidät ulos monimutkaisessa tilanteessa, joka ilmaantui ensimmäisenä päivänämme. Ramarin ammattitaitoa osoittava hyvin ansaitsema PAT Mutta en voi sanoa samaa matkanjohtajan Balajille, joka kieltäytyi jyrkästi ja ei edes etsi mitään muita keinoja tai vaihtoehtoja auttaa meitä täysin. Ei empatiaa näytetään kaikessa kannattaa sitä, että me turisteja ei voi käyttää kaikkia tilojasi Tämä on mielestämme suuri palaute, koska se heijastaa kauheaa asiakaspalvelua.

Ibis is really a nice place to stay. The location is in the city center where you have all easy access to wherever you want to go. The transportation system in the area is very friendly. You can get a toktok motorcycle to bring you anywhere you want to sight seeing.