Hotellit aamiaisella kohteessa Amritsarin piirikunta

Very kind and friendly nd helpful staff but at first day I arrived early in the morning at 07:30 Am or 08:00 I think there was a guy Mr. Anuj I asked him is it possible to early check inn he told me that take a seat and wait for 10 minutes and after 10 minutes I was told by Mr.anuj that your room is ready i thought wow but after few minutes Mr.Anuj said I have to pay 1500 more for early check inn then I left the hotel early in the morning and came back for check inn at 16:00 o clock something. But I can understand I came earlier so it’s fine but all the FO staff and room service staff is great as well . But specifically the lady who clean up my room everyday I forgot to ask her name but she is very good at communicating provide the best service thank you.

From the moment we arrived at Welcomhotel ITC Amritsar, we were greeted with a warm and heartfelt welcome that set the tone for our entire stay. The staff were incredibly professional, courteous, and always ready to assist with a smile. We were celebrating our honeymoon, and to our delight, our room was beautifully decorated for the occasion. It was luxurious, spotlessly clean, and incredibly spacious — a perfect haven for relaxation and celebration. Dinner was an absolute highlight — a true 5-star experience. Every dish was delicious and beautifully presented. A special thank you to Chef Jaspal, whose culinary skills made our meal unforgettable. The dining staff were extremely attentive, ensuring we were comfortable and had everything we needed throughout. The pool area was equally impressive — clean, well-maintained, and a great place to unwind. We also greatly appreciated the late checkout, which allowed us some extra time to relax and enjoy the hotel’s excellent facilities. A heartfelt thank you to the entire staff. Your kindness, professionalism, and attention to detail truly made our stay special. Having stayed in many hotels in Amritsar over the years, I can confidently say this was one of the best experiences we’ve had. Highly recommended!

Our stay at SureStay Heritage Walk Amritsar was truly memorable. The hotel boasts an excellent location — just steps away from Harmandir Sahib, making it incredibly convenient for multiple visits, especially for early morning or late evening darshan. Being situated in the heart of the heritage walk area also means you are surrounded by vibrant streets and what can only be described as a true food paradise. The rooms were impressively spacious, clean, and very comfortable — a pleasant surprise given the prime location within the old city. Check-in was smooth and efficiently handled, setting a positive tone for our stay. A special mention to Sarjan, Sohail, and Gurmeet — the concierge team — for their warm hospitality and attentive service. Their helpfulness and cheerful attitude made a real difference to our experience. The restaurant at SureStay was outstanding. Kudos to the chef and the restaurant managers who ensured that meals were freshly prepared and served straight from the oven. Every dish was flavorful and satisfying, reflecting genuine care in preparation and service. Overall, SureStay Heritage Walk offers comfort, convenience, and heartfelt Punjabi hospitality — an excellent choice for anyone visiting Amritsar.

One of the female receptionist inadvertently claimed that we had consumed one of the item from the bar which was certainly inaccurate. This situation got somewhat embarrassing as she didn’t believed in us until Mr Inderpal Singh the Front End Manager got involved and resolved the unfounded claim.

Se oli suuri kokemus jäädä tähän kiinteistöön. Henkilöstö eri osastoissa on hyvin synnyttävä. Hyviä ihmisiä puhua epävirallisista aiheista. Rita, Shrikrishna, Samaresh, Priyanka & Rajiv olivat hyvin tulevaisuudessa tukemaan kaikki tarpeet. Rajoo Engineers -ryhmän jäsen Sunil Jain oli ystävällinen, jotta tämä täyttyvä oleskelu voisi olla mahdollista.

Sagar at the reception and Parmeshwar the restaurant manager were very hospitable and courteous.. the trip overall was a good experience

It was nice stay in. I have booked it many times and services are quite good. Rooms are clean and well maintained. No foul smell. It was a nice peaceful stay.

Value for money. Good location and excellent service. Will definitely stay again

My 1st time in Amritsar and had a wonderful time at holiday inn hotel,the staff of the hotel was top notch and made me feel very comfortable and welcoming thanks to neeraj at the reception ..the rooms were huge and got upgraded to the deluxe room..special thanks to mr Raghav Sharma(Duty Manager)who went out of his way to make sure i was comfortable and also to Jaykrishna ,kanta, sohan at the resto who attended to all my needs very well..and for the help desk ppl all were very well…will definitely come back to Amritsar and will always stay at Holiday Inn..i would highly recommend this hotel to everyone..and also this hotel should for sure get a 5 star rating⭐️⭐️⭐️⭐️⭐️(Kevin Gurbani-Jakarta Indonesia)

Stay is really good. Location near by goldan temple approx only 2 min for walk. Food is also good and less spicy for kids Amenities and services is too good