Hotellit aamiaisella kohteessa Malang Regency

"We had a really enjoyable stay at Shanaya Resort Malang and would definitely consider staying here again if we return to Malang. The resort is clean, peaceful, and well maintained, making it a very comfortable place for a short getaway. The price is also affordable compared to many other resorts, which makes it great value for money. We love the scenery and vibe too. The staff were very friendly and welcoming throughout our stay, and breakfast each morning was tasty with a good variety. It’s clear that the team puts in effort to make guests feel comfortable. There were a couple of things that could be improved. At one point, staff entered our room without permission to take back their iron, which we found a little intrusive. Also, on our checkout day, the shuttle service was very late. However, what impressed us was the way the management handled it. The manager personally came out to apologise and even surprised us with a cake. That thoughtful gesture really showed their sincerity and commitment to good hospitality. Given that it was just after a long weekend holiday, we could understand the delay. Overall, Shanaya Resort Malang is a lovely, affordable, and comfortable place to stay with genuine staff and good service recovery. Highly recommended for families!"

"The view is really awesome, you can order some grilling equipment within the application, car park is not right in front of the hotel so need to be carried with security motor"

"Tetangga berisik Wifi bisa menyambung atau sering hilang Fasilitas tidak sesuai Untuk yang lainnya kurang lebih baik"

"Harga kamar murah,bersih, wifi ok, air panas,kolam renang, dekat pusat makanan, dan mini market. Lokasi strategis. Parkir motor dekat kamar"

"Hotel nyaman, bagus, bersih, fasilitas lengkap, staf hotel yang ramah-ramah dan pelayanan top jadi betah berlama-lama menginap di eL Hotel. Ada “kids activity” tiap hari sembari menikmati breakfast dan renang, ada hadiah jika anak-anak mengikuti “kids activity”, kebetulan saat itu ada “menghias cake” jadi anak terasah kreatifitasnya. Ada lollipop buat anak-anak saat sy dan keluarga checkout, sy kurang tau pasti ya apakah setiap anak dapat lollipop semua atau tidak, yang jelas, sy akan rekomendasikan eL Hotel kpd saudara dan teman2 sy. Selalu pertahankan semangat memberikan yg terbaik buat customer dan kompak selalu ya “team eL Hotel”, sukses selaluuu :)"

"Great location by a river and waterfall, staff very friendly and helpful"

"Fasilitas bagus, mungkin bisa di update untuk showernya, harga makanan sekelas hotel bisa dibilang murah, contoh kopi secangkir masih 5000 rupiah, sekelas cafe hotel loh harganya masih kaya warung, menang banyak lah nginap disini RECOMMENDED"