Hotellit aamiaisella kohteessa Swindon

Very friendly staff at check in. Room very clean, decor in good order and nicely presented. Bathroom very clean and in good order. Had an evening meal in the pub which we were very happy with - food tasty, nicely cooked and good value for money. The only negative for us was that the room was very cold when we arrived,just 16.5 degrees. We turned the thermostat up to 20 degrees but this temperature was not reached for several hours.

For a 4 stars hotel, it was a bit of a disappointment. Marriot hotels are definitely better outside the UK. When we arrived, we had been travelling for over 5 hours, so we were tired and just wanted to collapse in the room. Instead, we were given an extended explanation at Reception on how a hotel 'works' and that we'd get complimentary wi-fi. Don't ALL hotels have free wi-fi these days??? Also, they wanted to charge us for parking without checking first whether we had a car (which we didn't). When we got to the room, we found it a bit dated. There had been an attempt to update by adding a USB extension on the bedside table - however, this extension had two very bright lights, which I had to cover with a towel to be able to get some sleep. The pillows were way too soft, and they'd also tried to make the mattress softer by placing a duvet (instead of a mattresses topper) under the bed sheet - this ended up making the mattress feel quite lumpy. There was a mini fridge in the room, but it was empty (you had to go downstairs to get snacks). Also, the coffee and tea tray was hidden and very basic. For a 4 stars hotel, the complimentary stuff was basic and when I went to ask about getting slippers or a bath robe, I was told that's only available to premium rooms. However, I have to say that even though the room didn't meet expectations, it was very clean. In terms of the restaurant, the breakfast was delicious. However, the food was placed in cast iron pots under heat lamps, and covered with lids. The lids got very hot under the lamps, so getting your food was a bit of an endurance challenge. As mentioned above, the room was very clean, but I can't say the same about the restaurant. We were sat by the window and there were some cobwebs and dead flies - since we were in the country, a few flies are to be expected, but when the fly cemetary looks the same two days in a row, that suggests nobody dusted there. Not great having your meal while waiting for a spider to climb up the web and join you. The gym was good and had free towels and very helpful staff. We didn't use the swimming pool, but it looked nice. Overall, some good things, but still a bit of a disappointment and never would've guessed that was a 4 star hotel. Not good value for money.

城堡酒店非常好

Lovely hotel with beautiful surroundings, great beds and enough space in the room. This is my second time at this hotel and will definitely stay there again.

A central location, near to public transport. There are lots of places to eat and drink nearby. The room was clean and comfortable. The breakfast wasn't extensive but is adequate. I would definitely stay again.

The location was good with good restaurants near by. The room was neat and clean, but was so compact. The breakfast was nice, but there wasn't much option, but good for the price.

Clean, comfortable hotel. Comfortable bed, the shower is working properly. We enjoyed the stay itself. The only thing is that we booked the hotel for the big amount of people and the prices were growing accordingly. So the stay for the first and the last person who booked the hotel was twice smaller / bigger. Consider that and you’ll be fine.

The hotel was well located as we visited friends in nearby Wootton Basset - reception was courteous and efficient in our check in… we asked for a room way from the lifts and this request was delivered. The room was spacious and the bed very comfortable. Air conditioning worked perfectly given it’s been a very hot few days! Breakfast the following morning had plenty choices and tables were clean and cleared up quickly. Staff in restaurant were very efficient and courteous. Express check- in was good too. Overall a great stay and serves us well.

Standardized quality as a well-known chain hotel brand. Spacious room, hot shower, free hot drink machine and free microwave oven available at lobby, free delicious cooked breakfast.