Hotellit aamiaisella kohteessa Dongguan

I booked this hotel for digital detox getaway from the city life. I am very pleased with the experience. I will start from check in where the staff politely greeted us, got us upgraded to lake view room and introduced us all the surrounding area of the hotel. They also assigned a colleague named Carina. She was very attentive and helpful, always helping us arrange things on time and even arranged gifts for us during the stay. The room reservation also came with photoshoot session at the hotel and we got 5 free photos. There are many beautiful photo taking areas which makes it suitable for those looking to take beautiful pictures. One of the best hotel experience I have encountered so far across different hotel brands in China.

This hotel has some very good features that I was very happy with and some less important issues that are not deal breakers. First, the very good: USB charge ports (USB-A, USB-C) on both sides of the bed; absolute black-out curtains keep the room totally dark; both firm and soft pillows supplied; controllable air-conditioning/heating; a window that can be opened; stable temperature hot water; friendly staff; fantastic location (quiet, clean neighborhood, lots of restaurants, close to metro); large shower area with choice of shower head; firm (but not rock-hard) mattress; four bottles of drinking water supplied each day; and, most importantly, all rooms are non-smoking. This last point is more common in the major cities but not expected in Dongguan. (Beware of other hotels with ”some non-smoking rooms” - this means that both smoking AND not smoking in these rooms is permitted.) I did not sample the breakfast menu. The not-so-good in the room is the limited control of internal room lighting. The minimal setting is bright enough for most use and there is no way to set the internal lighting very low. There is no pen/paper supplied, and no phone in the room. You are expected to use WeChat to communicate with front-desk. The good thing about this is WeChat's builtin translation facility. The staff don't speak English (and neither do I expect them to as this isn't really a hotel for foreign travelers). There is a self-service laundry with four washing machine and drier sets on level 3A. These are free to use and (apparently) have self-dosing detergent. I never had to wait to use this facility. Level 3A (the forth floor, in reality) is shared by the hotel with a billiards club so the hotel lifts are often occupied with non-hotel customers who do smoke, so this level can smell stale at times. (I stayed on another floor and experienced no issues with air quality. In summary, I would certainly stay here again the next time I visit Dongguan.

Check in and check out went smoothly as long as you can converse in Chinese, I used Google Translate and it worked well. We were in a king room and it was quite spacious, there was sufficient room to keep our toiletries by the sink and our luggage. We had a sofa, table and small chair in our room. There is a smart toilet with a heated seat. The shower pressure is really good. There is one English speaking channel. I liked that there was no carpet in the room but laminated floors. A real bonus was free laundry and they had 5 washers and dryers on the 12th floor. The hotel is within walking distance to MixC mall which is very modern and there were many eateries in the mall. Another bonus is the Songshanbei intercity railway station which is about 200m from the hotel. You can buy a ticket very cheaply and ride to Guangzhou South railway station but it is really slow, it took about 1 hour. If you are unlucky you could be standing but if you leave around 10ish you should be able to get a seat. They offer breakfast for a fee which we did not partake in. Within walking distance there is a Starbucks and McDonald’s inside the mall. I would recommend this hotel to others because of the many eateries, intercity railway station, laundry facilities and cleanliness.i

Location: 5/5 – Absolutely Strategic! The biggest strength of this hotel is its unbeatable location. You’re steps away from McDonald's and Luckin Coffee for quick bites and caffeine. A well-stocked mall is right beside the hotel, making it super easy to grab daily necessities. The best part? A lively night market is directly opposite the hotel! This makes finding delicious, affordable local food incredibly convenient any time of the evening. The whole area is very 热闹 (rènào - bustling/energetic) – perfect if you want to be in the heart of the action. Cleanliness: 3/5 – Okay for the Price, Manage Expectations The general cleanliness is acceptable, if you adjust your expectations. It's definitely not a 5-star luxury experience, but for a budget/mid-range stay, it's passable and reasonably maintained. Don't expect immaculate perfection, but the basics are covered. Room & Atmosphere: 2/5 – Persistent Smoke Smell The major downside, especially in the rooms and hallways, is a strong and pervasive smoke smell. It's quite noticeable and doesn't dissipate easily. Unfortunately, this seems to be a common issue in many hotels within the region, but it's definitely present and unpleasant here if you're sensitive to it. Breakfast: 1/5 – Strongly Not Recommended / Unhygienic Avoid the breakfast option. Hygiene standards here are very poor. I personally observed small cockroaches crawling on the tables in the breakfast area. This is completely unacceptable and a major health red flag. Do yourself a favor and skip it entirely. Thankfully, with McDonald's, Luckin, the mall food court, and the fantastic night market opposite, you have plenty of much better (and cleaner) alternatives nearby. Overall: This hotel is all about the location, location, location. If being in a super convenient, vibrant area with easy access to food, coffee, and shopping is your top priority, and you're on a budget, it serves that purpose. The cleanliness is tolerable for the category. However, the strong smoke smell in the rooms and corridors is a significant drawback, and the breakfast is dangerously unhygienic (cockroach sighting confirmed). Choose this hotel for the prime spot if you can tolerate the smoke and definitely plan to eat breakfast elsewhere. Who should stay: Budget-conscious travelers prioritizing an unbeatable, lively location who aren't sensitive to smoke smells and will skip the hotel breakfast. Who should avoid: Families with young children, travelers sensitive to smoke, those prioritizing high cleanliness standards, or anyone planning to eat the hotel breakfast.

Staying at the hotel during the typhoon turned out to be a smart decision. While the entire city was shut down due to the severe weather, the hotel remained operational, with its restaurant open and serving delicious meals. I thoroughly enjoyed my time there, despite the storm outside. The hotel had reinforced gates designed to withstand strong winds, which made me feel incredibly safe. The atmosphere was surprisingly cozy, and I appreciated the staff's efforts to ensure guests were comfortable and well-fed. I definitely plan on returning for another stay in the future!

👍 Window view Soap and shampoo smells nice 500m to subway Huge tv with lots of Chinese channels Patrol station next door to buy some snacks and food Hangers and slippers provided 👎 No fridge No in room safe Gym only have one strength training machine. No dumbbells No local eateries downstairs

hotel location is pretty good, in between Rainbow District and Humen Walking Street, the hotel building is part of a condo cluster on top of a shipping mall, so the lobby is not be ground floor but 3rd floor. when taking taxi, ask driver to search for shopping mall 君乐汇 drop off, will be much easier. rooms are modern and spacious, aircon and water pressure for shower is good, housekeeping is top notch, rooms are clean and beds are comfy, pillows are on the softer side, can ask for hard pillows or extras when required. hotel allows late check out until 4pm, that's pretty good for those with late flights out. those who fly out of Guangzhou Baiyun Airport, there's a bus that can be taken from 虎门候机楼 bus station that's at another hotel. hotel amenities are good, used the gym, pretty basic but enough for a good workout, swimming pool is open 7am to 9pm, closed in between from 12-2pm. have to bring own swimming cap or buy one at counter. the pool is run by a club and shared between hotel and condo clusters so weekends and day time will be crowded. pool water is not treated so best to use goggles. shopping mall below hotel makes eating very convenient but head towards outside area near the walking street, lots of local food at cheaper prices. overall will recommend for stay. sightseeing wise, Humen sights are not concentrated, hotel location is pretty central to head out to different places.

The room I booked was an executive suite. It was large. It had two large rooms, a large bathroom and a walk in closet and a separate toilet. The decor is a little dated. But this did not make it feel any less grand. The previous hotel was more modern but this room is grander in scale. the bedroom had a panoramic view of the city. We were on the 15th floor. The elevator was fast and would get you from 1 to 15 in 20 seconds. The bathtub could be enjoyed in the dark with the blinds lifted something I took advantage of each day. The toilets are not smart which I got used to in my previous hotel. But they did the job. The shower had good water pressure, the rainfall shower was installed into the ceiling and it had great intensity. The shampo, conditioner and gel were great and the toothpaste was Colgate. There were some amenities listed but we're not available during our stay such as the executive lounges and bars, but the staff explained all the benefits could be enjoyed in the dining hall. There is a onsite pool, gym and sauna on the 5th floor along with a spa. I did not get to try the pool as I had no swim wear. But you could rent if you wanted. The buffet breakfast and dinner was all very good with a lot of options. The freshly cooked noodle and grill station were amazing. I would recommend arriving when it starts or an hour into service as sometimes they begin to pack up before the service is closed. Drinks were unlimited and so was the self serve gelato, which I frequented The room was non-smoking and free from smells as requested which is a plus and I am thankful for, as this could ruin the experience for me and my pregnant partner. The staff were all very welcoming and would greet us every day. Amenities and towels were replenished The interior of the hall was grand the dining hall was decorated, high ceilings and lots of lights secured behind a safety net. Dongguan I did not get to see much of. But it's a city that is in the midst of development with new metros being planned and in the midst of being built. I am excited to see how it changes. Our stay was short but it is indeed one of our most memorable hotels. One due to the size and grandeur of the room and the second was the service provided.

非常愉快的入住體驗！酒店服務人員都像家人一樣友好，房間乾淨整潔，床特別舒服，一覺到天亮。細節做得很到位，比如房間的充電器是免費的，免費的晚安牛奶，房間有滅蚊液，地理位置也很好，步行可達萬象滙和輕軌站，早餐也挺好吃的，阿姨還會幫你煮粉吃，你要吃啥，叫阿姨煮給你就好，以後出差就來這家酒店了，對了，因為是正好遇到颱風，昨天台風過了，還看到了絕美落日。

Great Hotel with Excellent Facilities, But Poor Tennis Court Experience We stayed at this hotel recently and overall had a very pleasant experience. The hotel is located just 700 meters from the metro, making it easy to reach. The property is spacious and includes an outdoor pool, indoor pool, sauna, gym, a tennis court (details below), a large dining hall, and two separate massage areas offering various treatments. Room & Service: The rooms are clean and comfortable. We were pleasantly surprised with a free upgrade to a larger room upon arrival. The staff were friendly and polite. Food: We’d rate the food 3.5 out of 5. The buffet is advertised as European, but the dishes lean heavily toward Chinese cuisine. Breakfast wasn’t to our taste, so we decided to skip dinner. Massage: There are two massage salons. We booked a foot massage, but the therapists ended up giving us an almost full-body massage, paying extra attention to sore areas. It was a wonderful experience — 5 out of 5. Pools & Sauna: Both pools are open from 6 a.m. to 11 p.m. If you prefer fewer people, we recommend the indoor pool around 7 a.m. and the outdoor one around 2 p.m. The pools were clean and warm, and we appreciated the Swedish sauna in the locker room. Again — 5 stars. Gym: The gym is well-equipped and never crowded. Open from 6 a.m. to 11 p.m. — another 5 stars. Tennis Court: Unfortunately, this was the only major disappointment. Despite several attempts to book and show up at the scheduled time, no staff were present. Phone calls were ignored or we were told, “I don’t have time to talk.” We eventually got a refund (booked via *******), but the experience was frustrating and unprofessional. Rating: 1 out of 5. Overall: Aside from the tennis court issue, we were very happy with our stay and would recommend this hotel to others. Great amenities, clean rooms, and a peaceful environment.