Hotellit aamiaisella kohteessa Chengdu

Hotel is so new! Its lobby, corridor, room, facilities and environment feel modern and new. The counter staffs seem to be around 24hr. So not to worry if you are checking in/out at wee hours. You can even deposit luggage with them after you check out. Their counter staff are very professional and good. There was once their staff helped to bring luggages to our room while we are settling bills at the counter. Hotel location is good, there is a supermarket across the road, convenience store (with coffee shop combined), below the hotel. There are few eateries as well. Need to didi to tourist attractions - Taikooli, IFS etc. Better to set pickup or dropoff location at the hotel parking lot entrance, as the door entrance (lobby) there is abit inconvenient due to the right turning road with bicycle lane which is abit dangerous. There are robots in the hotel that serves delivery. I've stayed in two different rooms due to personal arrangement. And both rooms are great.

Amazing customer service proficient in Chinese and English! Upgraded our single rooms to double room for free and was welcoming for a late 1am check-in time. Very clean and modern rooms with a delicious breakfast buffet. Staff willing to make coffee for us each morning, free umbrellas, a small garden courtyard to wind down, probably the best hotel I’ve ever stayed in for this price range! Highly recommend to anyone wanting to stay in the city but away from busy streets, tucked in near a temple and side street eateries yet only a 10 min taxi to popular attractions. One flaw: No designated car park for taxi. Have to walk 20 metres to a side street, not a big deal but please be aware as it might be hard to find. There is a sign but we didn’t notice at 1am haha. You’re in the right street if you see this entrance -＞

Power Stone Hotel (Chengdu Kuanzhai Alley) is one of the most comfortable and beautiful hotel we have ever stayed so far except for one: the noise of construction besides the hotel. But got to say the noise only affected us on the day we checked in at 10am after a red eye flight. I did not even hear any noise for the rest of the stay since we went out in the morning and return in the evening. The hotel is hidden away from the main road but walkable. Feels like a little paradise away from the world. It uses smart home technology in the room - to draw curtains, to on/off the lights, to on/off the television, even to ask about time, weather, date, day etc. Quite fun to give instructions to 小石. The room is clean, with convenient layout and with amenities that we should have. The hotel also provides complimentary snacks for afternoon (6 types per room) and wearing hanfu experience. There’s also a 古琴performance from 5:30 to 8:00 in the hotel compound. The hotel staff are also the friendliest and most helpful. Check in and out was very smooth. Initially they offered us rooms at level 2 but as the rooms are next to the construction site, they offered to change our rooms to level 6. Fast response from staff to all our requests made through the chatgroup. The hotel has a laundry room with 2 washers and 2 dryers. One unknown fact we got to know was that the staff on the first shift each day would disinfect the washers and dryers. Provided assurance that our clothes would be clean. Overall, it has been a great stay for me and my mum. I would love to come back again.

This resort is nothing short of amazing and I would definitely rate this resort 10/10! I have a young toddler aged 18MO & elderly parents above 70YO during this stay and we absolutely loved our stay here. Value-for-money (we stayed during off-peak season, weekday, about RMB1000/night for our original room type), relatively new, clean & big rooms. Some noteworthy details: - Service is top-notched. Staff were friendly & very helpful. We could see that they really put in their heart into the work they do. They even gave our little one a panda toy & she loves it - a really nice gesture by the resort. - The resort is located at Jintang, a hot spring precinct. With Trip.com, we booked the hotel bundle/package and it was fantastic. The key items in the package include: (a) A free strawberry picking experience at a nearby humble farm called 许姐草莓采摘. Each booking entitles you to 500g worth of strawberries (transport at own expense, only about RMB10 by Didi). The strawberries were big and juicy, we were lucky cos they are in season now! (b) 40-min Himalayan Salt Therapy/Bath for 1 pax/room (c) Outdoor hot spring experience for the whole family (my 18MO loves it too!). There are many pools to choose from & we could find one which was not too hot for our baby. This is otherwise chargeable from RMB228/pax to RMB468/family of 2A1C. (d) Bicycle rental, but we didn’t try it as it was too cold. - Resort looks amazing, both indoors & outdoors! There were a number of activities for children to enjoy too but our naughty one is too young to appreciate it. Older kids will love them. - We also loved the hotel’s concept of having complimentary bottles of distilled water etc. which is really important to us as we needed a lot of water for our baby’s food. This meant that that we did not have to go to the trouble of finding a supermarket, which is quite a distance away. - We managed to snag a free upgrade to a Spring 2-Bedroom Villa due to our Accor Gold membership & it’s low peak season. All villas come with private pool - ours was available both on L1 & L2. - Hotel uses quality furnishing & Toto toilet, definitely a plus. Water pressure is great too. - We had all our meals at L’Orange as there are no nearby eateries & our time is limited due to our baby. The steamboat set is pricey but highly recommended! The fish & lamb meat (can be changed to beef at diner’s request) were fresh & really good. We liked all the other meat dishes too except for the dumplings. If you have Accor Plus membership, the usual discounts are available too. The hotel breakfast is also at the same restaurant. Breakfast selection was good even though there were not many guests. Areas of improvement: - Resort was able to provide a baby cot for our 18MO. However, the mattress was a little hard & the cot was creaky, it kept our baby awake. - The air-con ventilation vents are directly above the baby cot and it became too cold for our baby in the middle of the night. Couldn’t adjust the temperature no matter what. The staff managed to made it warmer the following night but it resulted in some loud noises, probably issues with the damper. - Rooms can be a little cleaner (e.g we saw dust balls on the floor). Thank you Ocean Spring Resort Chengdu! We had a great stay here. Will definitely be back!

The owner was genuinely kind and very helpful throughout our stay. From the moment we arrived, they went out of their way to make things easy for us. They even helped us carry our luggage up and down, which meant a lot especially since we were travelling with kids and had quite a few bags. What we appreciated most was how thoughtful they were in sharing local tips. They recommended several nice places to visit around Dujiangyan, including family-friendly spots, good food, and scenic areas that we probably wouldn’t have discovered on our own. Because of their suggestions, our trip became much more relaxed and enjoyable. Their warm hospitality made us feel very welcome, almost like staying with family rather than at a hotel. We’re truly grateful for their kindness and would definitely recommend this place to anyone visiting Dujiangyan.

I wanted to share a heartfelt thank you to the wonderful team at Hyatt Centric The Ring Chengdu. This was the final stop on our China trip, and our experience here truly stood out - it was, without a doubt, the best customer service we received throughout our journey. While not all staff were fluent in English, those who communicated with us - both in person and via WeChat - were exceptionally thoughtful, attentive, and professional. From the moment we arrived, Cheng Cheng welcomed us so warmly. He kindly assisted with our luggage up to the lobby and our room, and his enthusiasm in welcoming us to Chengdu immediately made us feel at home. After helping us check in, he briefly stepped away but returned shortly after to offer us a room change he had proactively arranged, having noticed an unpleasant food odour in the original room. This level of care and attention to detail meant so much to us. Throughout our stay, he continued to check in on us with a super friendly smile whenever we crossed paths, always ensuring we were comfortable and enjoying our time. Thank you, Cheng Cheng! We would also like to thank James, who went above and beyond to help us with collecting our parcels - our first time ordering online in China. When our packages were diverted to a collection point, he personally accompanied us there and took the time to explain how the system works. This level of service is truly rare and it seemed so consistent with the whole team at this establishment. When one of our parcels was mistakenly picked up and opened by someone else, James and Echo, the duty manager, stepped in and liaised with the collection point to track it down and successfully retrieve it. Echo wanted to hand this item to us personally so that we could check the contents were in good condition. We were incredibly impressed and grateful. Echo also helped resolve a couple of delivery hiccups by assisting us in contacting courier customer service, ensuring everything was eventually delivered smoothly. Thank you, James and Echo! Last but certainly not least, our deepest thanks to Aggie. She was an absolute angel throughout our stay - so kind, approachable, and genuinely helpful. We are incredibly grateful for everything she did for us. She would help us with any issues promptly and nothing seemed like a hassle despite all the help we needed. When a couple of our deliveries couldn’t arrive before our departure, Aggie went out of her way to help arrange for the remaining parcels to be sent to us. Her care and dedication were truly exceptional and Hyatt Centric The Ring is so fortunate to have her as part of theteam! Thank you very much for everything, Aggie! The team’s thoughtfulness was evident in so many small ways as well - bringing parcels up to our room and even leaving a pair of scissors for us to use. These touches did not go unnoticed and made our stay all the more special. The breakfast was also excellent. If I were to offer any constructive feedback, it would be for housekeeping to pay a little more attention to detail in the bathrooms. That said, given the outstanding service we experienced, this was a very minor point, and I have no doubt it would have been promptly addressed had we raised it during our stay. Additionally, we found the laundry detergent used for the bath towels a little harsh and caused dryness for both my husband and me, though this was easily resolved with disposable cotton towels. Ultimately, it was the people at this hotel who made our stay so memorable. Their warmth, care, and professionalism far outweighed any minor issues. I would highly recommend this hotel and will certainly be recommending it to family and friends visiting Chengdu.

Absolutely loved our stay here. Best location ever, opposite of people's park. If you can, get a room with park view, beautiful! Rooms are very new and clean, with Japanese style toilet seats. Everything was comfortable. I even received a cake for my birthday without announcing it. You can feel that customer service is a priority here. We will be back next time in Chengdu.

Very nice and clean hotel with large rooms near the metro station. Reception counter staff fantastic service and very friendly. Highly recommended for families.

Hyvää palvelua, hieno aamupalat😋, lähellä eri suunta metroasema, hyvä paikka 👍,

Good stay, room was clean and good amount of space. The staff were very friendly and helpful too. As some of the other reviews have said the soundproofing in some of the rooms are not the best as you can hear the rooms above having a shower which if you are a light sleeper can be annoying but it didn't bother us much (my parents also stayed at this hotel but on another floor and they had no such problems so maybe just room dependent)