Hotellit aamiaisella kohteessa Burqin County

We had the double room at Holiday Inn Hemu for two nights. On the day we visited Hemu village the hotel offered us shuttle service, we really appreciate this arrangement and the driver. The view of the ski mountain from our room is incredible.

Getting to the accommodation is quite an experience and would have been confusing without a local, especially since these details are not available on Trip.com - entry tickets first need to be purchased to access the area. Thereafter, one needs to drive to a pick up point to board a public bus. The public bus will then send passengers to a drop off point where most hotels are located. This hotel had a vehicle to pick guests up from the drop off point but this would not have been known without prior communication with the local guide who was with us. The accommodation also gave us quite a scare when we were en route by telling us that another group had already occupied the rooms we booked - it later turned out that an error had been made on their end. Hotel is located within the self-contained tourist town which has a small provision shop and which is also where the pick up point for another mountain top tour is. An upgraded room is what is reflected in this review. Otherwise, the actual room - much smaller without many of the amenities, would have been rather pricey. Bed was comfortable but water quality suspect at times. Room has heated flooring instead of air conditioning - it was rather cold (about 8 degrees) in the mornings. Hotel provides a two-way private bus to see the sunrise on the mountain top, which was a real treat. There was some miscommunication between the bus driver and non-China tourists, which almost resulted in all of us not being picked up after the morning hike. Hotel also has complimentary jackets but this could have been made known. Breakfast thereafter had a good spread. Booking also came with an afternoon tea, which the hotel staff gave discretion to be used at any time - for all drinks below 50 RMB. Also came with some nuts and mango cake. A decent stay overall albeit with some hiccups.

Amazing stay at YiJing! The experience at the cabin was truly magical, with its one-window-one-framed view setting that effortlessly brought the beauty of the outdoors inside. Even the bathtub had a stunning vista, making every soak an indulgent retreat. The cabin’s full facilities, including a Dyson hair-dryer, floor warming and an auto toilet, added a layer of luxury that made us feel pampered at every turn. The guest service was simply unparalleled. From the moment we were welcomed at the entrance by the friendly resident dogs, we felt right at home. The welcome drink and snacks, paired with a delightful afternoon tea, set the perfect tone for our stay. Dining recommendations were spot-on, ensuring we enjoyed the best local flavors. The turn-down service, complete with a delightful Chinese dessert soup as in-room support, was a thoughtful touch that highlighted their attention to detail. One of my personal highlights was the Marshall speaker; it allowed us to fill the cabin with our favorite music, creating an inviting atmosphere that felt like our own little sanctuary. We were also gifted with a special Xinjiang gift upon our departure, which was a lovely surprise! Despite the rain and cold that greeted us upon our arrival in Hemu, our stay in YiJing more than compensated for the dreary weather. We truly enjoyed and loved every moment in our beautiful cabin, making memories that will last a lifetime. 禾木一境小木屋的体验堪称魔幻——仅凭一扇窗就框住了整片风景，毫不费力地将户外之美引入室内。就连浴缸都拥有绝美视野，每次沐浴都成为沉浸自然的奢享。小屋配备Dyson吹风筒、地暖、智能马桶等齐全设施，处处彰显精致细节，令我们时刻感受被宠爱的温暖。 宾客服务更是无可挑剔：从抵达时友好迎宾犬在入口摇尾相待的那一刻起，我们便有了归家般的亲切。迎宾饮品与茶点搭配精致的下午茶，为入住体验奠定完美基调。餐厅推荐精准到位，让我们尝遍地道风味。夜床服务时奉上的中式甜汤作为客房惊喜，这份细腻关怀令人动容。 最令我倾心的莫过于屋里的Marshall马歇尔扬声器——让整个空间流淌着私人订制的旋律，营造出专属音乐圣殿般的氛围。临别时还收到了特别准备的新疆特色礼物，这份心意让我们倍感温暖。尽管抵达禾木时遇上下雨降温的天气，但一境的温暖体验彻底驱散了阴霾。我们在这座美妙木屋中度过的每分每秒都值得珍藏，这段回忆必将历久弥新。

It's the best hotel I've ever been privileged enough to stay in Xinjiang, China The elegant décor of the rooms, top-notch amenities, and high-quality services, This hotel (Kanas Flower Room Boutique homestay) is indeed a hidden paradise,I loved everything about this hotel, from room types, customer service, and serene surroundings,I had the best experience at Kanas Flower Room Boutique homestay. Their exceptional hospitality, elegant rooms, safe and secure environment, very delicious food at their restaurant, the staff are all amazing, kind and very helpful, A big Thank you to all the staff working there ( Shi Shi , Hanan . Sune Yue, all restaurant staff and waitress Hannan, and the guy who carved the delicious lamb meat and drove us to the bus station sorry forgot his name ) will see you guys again. I highly recommend Kanas Flower Room Boutique homestay.

The host was friendly and fetched us from the bus stop, and even provided a free room upgrade allowing us to have a direct view to the snow-capped mountains. Very appreciated on the nice gesture. However, we encountered the sewage flowing out from the underground pipes when we were about to take shower. The host was quickly attending to the issue and whole process of cleaning took 2 hours till 12am. Despite the effort, the smell was still in the air and the sewage still flowed out from time to time. Unfortunately, there was no room available for an exchange and we had to bear it whole night. The experience was discounted. In addition, there was sweating smell from the pillow that I had to use once-off cotton towel provided by the hostel to cover the surface. Other than that, the view was nice and the food was decent.

We would like to give out utmost compliments to the fantastic service rendered to us by Jack of Concierge services. Being our first time to Altay, Xijiang, we are not familiar with transport and Jack has been an absolute gem. He helped us secure pickup at late notice despite the snow condition and continued to take care of us throughout our stay. Our first time in Xinjiang is absolutely wonderful thanks to Jack! The manager on duty also took feedback into stride and did his best to remedy hiccups. Hilton Altay has bus shuttle to the Jikepulin Ski Resort which makes skiing a breeze. We did 3 days of ski until the end of hours and came back for the lounge service. We were thoroughly pampered and will come back to stay at Hilton in a heartbeat. Looking forward to be back next with family. Thank you Jack! Keep up the good work!

設施：房間裏有很熱乎的地暖，有微波爐和洗衣機，設施很全，從村裡打包吃的回來還能加熱，很方便。熱水出得很快，一開就有，不需要放很久的水才出熱水，衹是儲水量夠一個人洗，另一個需要再等半小時，這個有提前告知，所以我完全可以接受～ 衞生：打掃得比較乾淨，我覺得住得還是蠻舒服的。 環境：民宿就在新村五號站，交通很方便，新村很安靜，有時候能看到牛和馬在附近的草地上吃草，很美好。還可以步行到木棧道去喀納斯河邊，很舒適。 服務：工作人員都是年輕的美女帥哥，服務態度很好，剛到喀納斯的時候遊服中心爆滿，寄存不了行李，打電話給民宿，就給我安排了一個大哥來幫我把行李運到民宿。提前拉了羣，有問題都很快幫我解決。原本第二天要離開喀納斯，結果下雪封路不想走了，又續住了一天，總之是一次很好的體驗！

五星力薦！吉克普林雪場旁的滑進滑出寶藏酒店 作為一名滑雪發燒友，這次入住M hotel的體驗直接封神，必須給滿分！酒店位置就在吉克普林滑雪場西區，真正實現滑進滑出的終極便利，不用扛着沉重雪板奔波，滑完雪直接踩着雪板回房間，對雪友來説簡直是神仙配置，每天都能多擠出一小時暢滑，幸福感直接拉滿！ 房間乾淨舒適，雪具存放區寬敞又乾燥，完全不用擔心裝備受潮。最驚艷的是自助早餐，品類豐富到讓人選擇困難，現烤的麪包酥脆可口，熱菜區有地道的本地風味，還有各種水果、酸奶和西式冷餐，無論是滑完雪補充能量，還是早起墊肚子開啟雪場征程，都能吃得超滿足。 更要誇誇酒店的服務，工作人員態度特別好，從入住時幫忙搬雪板，到主動告知雪場雪道情況、推薦最佳滑行時段，全程熱情又貼心。遇到問題響應超快，細節裏全是温暖。 對於滑雪愛好者來説，M hotel就是理想中的下榻之選，下次來吉克普林滑雪，一定還選這裏！

Staff was so friendly and helpful especiallly the girls reception who can speak english and driver name ike. He was helping us and trying his best to accomudate us. The hotel got their restaurant and performance at night

Cons: Receptionists creates much confusion and leave a bad experience. I won't return again unless the hotel do something about front desk customer service.. Before booking, they confirmed via wechat that the hotel provides free shuttle to ski resort and guests can use laundry room. Upon check-in, the female staff confirmed the ski resort shuttle service timing and said she will set up wechat group for me. Next day, i turned up at the agreed timing and she claimed that i should have contacted the driver directly if i needed the shuttle service and told me to wait in case there are more guests who wished to go to ski resort last minute. In the end, i never used this ski resort service as revised set off timing at 10:30am was too late. I only take the free shuttle to and fro the transfer station. Even then, the front desk often do not acknowledge my wechat messages, claiming they don't monitor the phone all the time. A few occasions, i had to wait in the cold. Towards the end, i just contacted the driver directly, who is more prompt. There was one evening (about 6:30pm) i wanted to use the mini washer in the laundry room as i only had a light load and requested for help from the male receptionist on duty. He claimed the laundry room is only for the hotel's use. After I insisted, he told me he didnt know how to use the washer and told me the last wash must be before 7pm. How ridiculous! I know some hotels have laundry curfew but not so early. Some people may not even be back from the ski resort or dinner. Pros: Polite driver and breakfast staff. Newly renovated, clean interiors. Great variety in breakfast menu with changes every day.