Hotellit aamiaisella kohteessa Baoshan

衞生清潔、設施完備，晚間在深池中泡個澡解乏舒服。環境優雅、庭院中喝茶放空非常愜意。地處銀杏村中心，步行銀杏廣場、銀杏王景點約5分鐘。老闆熱情真誠，服務周到，並提供免費接機，村口接送，抽空駕駛遊覽電瓶車帶我們在銀杏村周邊一遊，景色宜人。老闆的廚藝也非常了得，銀杏燉雞鮮美、大救駕美味、餌絲等，酒水可免費暢飲，其飯菜可口，價格實惠，食材有機。兩位美女小姐姐熱情好客、貼心友善，有求必應。一次非常滿意的旅程，非常棒，值得下次再次惠顧！

During our two weeks travel in Yunnan with our parents and kids, this guesthouse was the biggest surprise of the trip! It was incredibly comfortable and superb clean for all six of us — from the elderly to the little ones, everyone absolutely loved it. My parents couldn’t stop raving about how thoughtful and cozy it was, saying it’s the best place they've ever stayed. The hosts were incredibly warm and welcoming. From the moment we arrived to the moment we left, every little detail was taken care of — whether it was travel tips, food recommendations, or little thoughtful touches, we truly felt at home. Their hospitality made the whole trip smoother and even more enjoyable. The guesthouse itself is beautifully designed, with unique and creative touches in every corner — we couldn’t stop taking photos! The rooftop view was especially stunning, with breathtaking sunrises and sunsets that looked like paintings. Our whole family went up there every day; we didn’t want to miss a single moment of the scenery. If you’re coming to Heshun, you have to stay here! The environment, service, and warmth of the hosts are all top-notch. Highly recommend it to anyone looking for a quality travel experience — we’ll definitely be back next time!

民宿在官房酒店後面，室內室外環境都很好，位置便利、去哪裡都方便！老闆很用心設計民宿以及提供質量好產品，電吹風是徠芬的、抽紙是潔柔的，房間馬桶備了一次性馬桶套和酒精濕巾，各種細節滿滿的誠意，入住感受像家一樣的舒適！民宿每天提供免費水果零食，老闆還會泡好喝的茶、晚間還會圍爐。早餐品種豐盛、乾淨衞生，甜口的、鹹口的都有。入住的體會是，會推薦給身邊要來的盆友，有機會再來騰沖、也會再入住這間小院兒。

Nuangui Homestay I sent emails to Nuangui via trip.com on 24 Nov and 30 Nov to arrange for complimentary pick up. I got no reply to my 2 emails. I telephoned Nuangui via trip.com on 1 Dec before flying out to TengChong, a lady answered the phone, she insisted she didn't receive my 2 emails, but promised to arrange pick up. When we arrived in TengChong we were picked up and dropped off at the entrance of HeShun and given a gps map sharing location and told to find our own way to the minsu after eating because their staff/boss refused to meet and greet us at the HeShun entrance. At the time it was around 9.30pm. Despite the gps map sharing, we spent a long time walking around dark, narrow, quiet streets of HeShun looking for something to eat and then later the minsu location. In the end we couldn't find the minsu. There was no one around to ask for durections and it was quite dark and very cold. By around 11.15pm we finally gave up looking and called the minsu to come and find us and take us to the minsu. They only answered after a few minutes of calling. It was lucky we insisted on calling, we would never have found the minsu by ourselves. The minsu itself was great, comfortable and clean. The location is convenient (when u know where it is and how to get there). The minsu staff took our luggage all the way, from the airport to the minsu, which was very helpful, I wouldn't have made it to the minsu if I had to carry my own luggage because a lot of the HsShun streets are uneven, uphill and many steps. The only hic up was the bath, originally we thought it wasn't working because there was no hot water coming out from the hot water tap. After 3 nights of stay, we later found out that the taps were installed incorrectly, C water tap meant hot water and the other way round. Also, even though staying in minsu in HeShun, you still have to pay entrance tickets, that wasn't pointed out on the minsu details.

The resort is new so location was not yet too familiar. But the property messaged us on hoe to find the exact location. There is butler service that we availed. Service was excellent. Managed by young people who are attentive to our needs. We booked a 2 bedroom French-inspired suite. Impressed with the interior and the room design. Loved the heated floors at night. There is a beautiful electric fire place inside the room. The living room is very inviting and generous. There is a private bath per room with private hot spring connected to the tub. Bed and linens were comfortable. Breakfast was alacarte but sufficient and delicious. Offering local healthy produce and food. They also offer Spa services which we didn’t have the time to avail.

這次入住體驗超出預期，酒店環境乾淨整潔，設施齊全又新，房間寬敞舒適，床品柔軟，睡得特別安穩。管家和前台服務熱情周到，辦理入住高效快捷，有需求都能及時響應。地理位置便利，出行方便，温泉每天都換水，周邊配套也很完善。整體性價比很高，下次還會選擇這裏！

It’s a great deal with stay voucher. Room was spacious and facilities are new. The manger Bill was helpful and made our stay smooth and pleasant. Especially shout out to the activities host. Forgot to take her name but she was super patient and nice. Will def recommend the hotel to friends

We booked two rooms. Upon checking in, we found that the toiletries were not complete. The bar soap, comb, toothbrush and shaving kit were missing in one of the rooms. The toilet paper was apparently not topped up and ran out in half a day. One of the towels smelled of cigarette smoke. Room make-up service needs improvement as well. Although towels were replaced, the beds were not made. Used cups were also not replaced. Breakfast was buffet-style on the first day. Coffee was not provided. The only beverages provided were milk and coffee berry tea. On the second day, the breakfast was given as a set, not buffet style, even though it was stated on Trip.com that the breakfast is buffet-style. Each of us received a bowl of rice noodles, a hard-boiled egg, a mantou, a piece of corn, a pack of biscuit and a glass of milk. I asked if peanuts can be given as part of the condiments for the rice noodles as there were peanuts on the first day. The response was that peanuts are only given for buffet-style breakfast.

本來訂的是另外一個院子，老闆給升級成了荷畔大床房，視野不錯，如果是荷花開的季節肯定更好看。樓下就是咖啡店，裝修很有格調。交通相對古鎮裏面的民宿來説比較方便，在古鎮的西邊，汽車可以直接到，衹是離古城中間相對來説遠一點。木質結構的房子隔音不是很好，樓下有條小路會有車過，稍微有點吵。店家服務很棒，還到遊客中心來接。晚上回來在樓下壁爐烤火，喝着紅茶很愜意。早餐也不錯。強烈推薦！

房間空間大，床也很舒服，服務人員很專業，解決了我的問題，五星好評。酒店乾淨寬敞明亮，設施方便，服務好的沒話説，熱情效率高，基本有求必應主要是房價實惠，停車免費，住的很滿意！地理位置好，交通方便，房間舒適衞生，服務人員很熱情，樂於提供各種幫助小姑娘非常熱情，值得推薦。