Hotellit aamiaisella kohteessa Antwerpen

Overall, it was a very good hotel. What I liked the most was that the room was very spacious. The kitchen was also very functional and had all the necessary dishes. I think it is suitable for long-term stays. Additionally, it was within walking distance of the station and very close. The staff were friendly and nice as well.

Overall our expectations were exceeded, we have been traveling for almost 90 days and this has been the best hotel we have stayed. The room was clean and well appointed. The location is a short walk from the central train station through a safe neighborhood. The staff was friendly and quick to make any request happen. The staff appears to care for the hotel and customers as if they had a true interest in the outcome of everyone who passed through their doors. Thanks again for the excellent stay.

An excellent chain hotel in Antwerp. We were delighted with everything – the room amenities, its design, and especially the service. Special thanks to the receptionist for his friendliness and prompt, professional service. We would be happy to stay here again.

Very nice. Couldn’t ask for more. The staff were very friendly and helpful. The room was new and modern and was quite clean. Nothing to complain about really.

The hotel is in an excellent location if you are working at the conference centre a Room with a Zoo, you have to walk one minute across the square. I ate twice in the restaurant, both times the food was mediocre (too much tomato sauce on pizza, very strange and poorly made carbonara with pasta that was dry due to being put under the grill). The breakfast was also extremely basic for 20 euros a day, one day the baked beans were empty the whole time I was there, several days most of the cherry tomatoes were wrinkled. The juices were nice and the bread was fresh. Overall, the staff seemed slightly poorly coordinated in ensuring someone was available at the bar and reception. The bar was frequently unmanned, and the reception was as well, it seemed like sometimes bar staff were spending time with friends. In addition, the bathroom in my room smelt, from the day of arrival. Overall the location is good and it seemed relatively clean, but the rooms are small, I would not eat here, but the bar is suitable for a drink.

Check-in was very quick and efficient. Room was very classy, beautiful and well appointed. Very happy that i was there.

Was an awesome Apartment. Area was great. Got around with Lime scooters an all

The reason of booking this hotel was because of the modern and cool room design and its swimming pool.  However, the stay was bad. We stayed for three day, and didn't required for the cleaning service until day 3 morning.  And the unexpected sittuation happened. We had missing items on my cosmetic and massage products and tools.  We did contact the hotel for the investigation, but they did not do any investigation and only said I will be upgraded with breakfast for the next day.  The swimming pool needs to be booked before going, but actually no one managed and controlled the number of people using the pool.  It starts to get crowned for more than 12 people. The towels were on every sun bed, even no one was using them.  The check-in was not smooth and fast. It took an hour to access the room. I was charged the city tax two times, one prepaid online, another time on arrival.  Then the front desk requested me to send a formal email to enquire the hotel about the over charged of city tax, then the fee was waived at once in 15 minutes later. The room key did not work with the first room then I was given a new room key for another room 15 minutes later There were no chair / stool for the customers at the check-in desk, and the check-in process was so long and tiring.  I was not happy with my stay.

Wij verbleven 2 nachten in een kamertype: studio. We kwamen vroeger aan dan de voorziene check-in tijd maar werden zeer vriendelijk ontvangen. We konden ons omkleden en de bagage werd veilig bewaard aan de receptie (en nadien door een medewerker naar de kamer gebracht). Via een persoonlijke SMS werden we op de hoogte gebracht wanneer de kamer klaar was. Aangezien we toen niet meer in het hotel waren werd de code en procedure duidelijk uitgelegd om later vlot in te checken via huisnummer 115. De studio was ruim en voorzien van alles zoals voorgesteld tijdens de reservatie. Voor de rokers is er een ruime aparte 'patio'. Hier kan je rustig roken en je eigen drankje consumeren zonder de 'niet-rokers' te storen. Zowel in de kamer, kitchenette en badkamer was de hygiëne prima. Op de gang is er tevens een automaat met enkele drankjes, snoep, chips, tandenborstel,... voorzien. Dit hotel voldeed ruimschoots aan alle verwachtingen van een 3-sterren product. Het uitchecken verliep vlot en wederom hartelijk en vriendelijk. In de kamer was het geluid van de straat wel hoorbaar maar dat wisten we op voorhand gezien de ligging van het hotel (bij een volgende reservatie vragen we misschien een kamer aan de binnenzijde). Een hotelkamer in het echte centrum van de stad heeft dan weer andere geluiden. Het hotel is bijzonder gemakkelijk bereikbaar vanaf het centraal (trein)station en op 20 minuten te voet ben je in hartje Antwerpen. Bij een volgende uitstap naar Antwerpen zal onze keuze snel gemaakt zijn en kiezen we voor Arass Hôtel & Business Flats.

Personeel erg vriendelijk. Het is schoon. Gunstige ligging. Ontbijt prima. Alleen moesten we achter de afstandsbediening aan en badhanddoeken. Dat was snel verholpen . De laatste ochtend koud water dus we konden niet douchen