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Lähetetty7.3.2025
Vieraskäyttäjä
Belmond Monasterio: The Best Hotel in Cusco, Beyond Any Comparison
Without exaggeration, Belmond Monasterio is the best hotel in Cusco. Even after trying two other higher-priced Belmond properties and the JW Marriott, I still firmly believe this is the ultimate choice.
The beauty of this hotel is beyond words. The elegant public spaces and tranquil gardens create an atmosphere of timeless serenity. The classic, historic walls whisper stories of the past, while the dazzling golden chapel adds a breathtaking sense of grandeur. Every detail is a masterpiece.
Yet, what truly sets Belmond Monasterio apart is its service. The staff are warm, professional, and genuinely caring. Their service attitude is impeccable—perhaps the best in South America. A prime example: when I lost my credit card, they found it and returned it promptly. Compared to the Los Cabos Waldorf (which I mention due to its premium pricing), this hotel’s service is on another level—infinitely more personal, thoughtful, and heartfelt.
I would love to give special recognition to my butler, though unfortunately, I have forgotten his name.
In short, I cannot recommend this hotel enough. Endless love for Belmond Monasterio.
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Hinta yötä kohden alkaen:1 173 NZD
Lähetetty28.8.2023
Peter Tang 369
酒店位置很好 在老城區 離武器廣場走路六七分鐘
酒店內部環境很不錯 裝飾很漂亮 也很乾凈
房間也整潔乾淨 但房間裏沒有排氣扇 衞生間的味道很難散掉 特別是沒有窗户的封閉房間 幾乎散不掉
服務就很難説了 訂了帶窗帶陽台的高級房 check in時説房間沒了 給我升級的房間 結果“升級”的房間是一個沒有窗户的全密閉的房間!我不同意 但酒店説沒房了 “討論”結果 是給我免費晚餐 我沒有選擇衹能接受…
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Hinta yötä kohden alkaen:503 NZD
Lähetetty19.7.2025
Vieraskäyttäjä
The photos don't do justice to the place! The hotel is fantastic--the location is close enough to the attractions but just outside of the main tourist area since it's up on the hillside, so it's the perfect combination of convenience and relaxation. The check-in process was so welcoming, we felt at home as soon as stepping into the hotel's courtyard. The views from the hotel were unbelievable; the breakfast was great; the rooms were very clean and has all the comforts you'd need. And don't miss the llamas in the backyard! The restaurant staff didn't seem very experienced but it was sufficient.
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Hinta yötä kohden alkaen:318 NZD
Lähetetty23.12.2024
Vieraskäyttäjä
People are very nice, also offering coca tea and Muna tea for mountain sickness. But the rooms are so old and wifi doesn’t work. No amenities.
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Hinta yötä kohden alkaen:260 NZD
Lähetetty18.10.2024
can’t
not in the centre of Cusco but close enough, 5-10mins to main square. we left our luggage at hotel when we went to Machu Picchu and when we got back was already waiting for us in our reserved room. decent size bed/ room, bath room but small and the fan is cold in winter as it blows directly to the shower/tun. But generally good service. breakfast was also decent, although they seemed understaffed at the restaurant
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Hinta yötä kohden alkaen:712 NZD
Lähetetty5.1.2026
Jay Kay Nocturnal
Highly recommended, I’d definitely stay here again
Location is unbeatable: just a 3‑minute walk to Plaza de Armas, perfect for exploring the city on foot.
Rooms are comfortable and clean, with a cosy bed and a heater available at all times. No TV in my room but honestly, with everything nearby, you won’t miss it 😄
Extremely helpful staff, genuinely some of the most supportive I’ve ever encountered. They were incredibly accommodating and even helped me multiple times late at night when Rappi wasn’t working and I needed to order food.
If you have early tours (4:00, 5:00, 6:00 AM), just let them know in advance — they’ll happily prepare your breakfast earlier for you, which I really appreciated.
They also decorated our room exactly as requested, which made our stay even more special.
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Hinta yötä kohden alkaen:143 NZD
Lähetetty19.10.2023
Vieraskäyttäjä
Very safe hotel, informed staff don't disturb after guest left their room, as somethings important inside the room. Greatly recommended for travellers
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Hinta yötä kohden alkaen:188 NZD
Lähetetty24.11.2024
Vieraskäyttäjä
This is an amazing hotel with friendly and accommodating staff! The views from the front are unreal also, and the rooms very big and cleaned everyday to a high standard! Would definitely recommend. The staff also made us lunch when we had early morning trips!
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Hinta yötä kohden alkaen:89 NZD
Lähetetty18.5.2024
K Travels
Let me start with the positives, stylish design, exactly like the pics advertised, from entering the hotel to the resting area to the balcony to the room, all very nice.
But you need to be ready for the stairs if you not getting here by car, going out and coming back from the square, especially if you have luggage or backpack, everyone arriving here were out of breath.
The bathroom has odor coming up from the pipe, which is normal for house this old, if you are okay with it.
I was in room 201, sound proof does not exist, can hear car passing, dog barking, guests coming back from partying at night, tourists cheering & leaving hotel for trips at 3:30am, didn’t get much sleep.
Most disappointing thing was hot water, I arrived in the afternoon climbing up the stairs, was hoping to have a quick shower before heading out for dinner, stood in the bathroom waited 5mins for hot water, was told be staff hot water was out they are trying to fix, came back after drinks, still no hot water, was very late so didn’t call staff, tried to have a shower before check out at 7am, hot water was still not available after another good 5mins standing in the shower… sigh
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Hinta yötä kohden alkaen:111 NZD
Lähetetty25.5.2024
Vieraskäyttäjä
Had two separate bookings with the hotel as I was going to Machu Picchu and staying overnight there. During my first day at this hotel in my first reservation, I was asked to pay for this second booking together. No receipt given but was assured that there will not be any misunderstanding. Was told to pack and leave my things at the reception and check out and re-check in. So not sure why I needed to pay for the second reservation upfront in my first booking (Maybe afraid that I would cancel it as I was really tempted to). As mentioned in my previous post, the amenities are severly lacking, cause of low water supply, the pipes and toilet filling up is very loud and the water flow from the tap is like the picture at night and it was trickling and dripping one of the early mornings when I had a tour. In short, i will not stay here again.
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Hinta yötä kohden alkaen:68 NZD