Baarilliset hotellit kohteessa Val-d'Oise

The room size is good compare the other 4star hotels. Has kitchen facilities. Facilities are new. Opened 2024. Has electrical car charging facility as well. Recommend this hotel.

There is no water in the room, room is nice and spacious just for a night’s stay before heading to city centre the next morning. Overall ok, by right there’s welcome drink but none was offered when we reached at 10+pm. Only upon asking the next morning they offered any other drinks.

The location is good, close to the airport with CDGVAL. The room is clean and much bigger than similar hotel near the airport. We ordered room service for dinner, it was quite good. Burger was excellent, pizza not so much. I wish there were a bit more things in the room (teethbrush, water bottles...). I am disappointed by the service to customers. I asked a body weight checker to check the luggage weight, but the hotel put a machine in the lobby for that, with a 2 EUR fees per luggage. It should be free for customers.

The location is good — it’s close to the airport, the exposition park, and also near Aeroville Mall. However, the shuttle service was very disappointing. I had emailed the hotel in advance to remind them that I would be using the shuttle service upon arrival. I was told the shuttle comes every hour. I arrived at 9:15 PM and had already missed that one, so I waited at the designated shuttle area from 9:30 PM, expecting the next one to arrive at 10:15 PM. Unfortunately, I waited until after 11 PM and the shuttle never arrived. In the end, I had to take a taxi to the hotel. What made it even more frustrating was that I had just come off a very long journey — over 20 hours of travel including transit — and I was traveling with children. It was exhausting, and the lack of proper shuttle service made things worse. If you plan to use the shuttle, make sure to get very clear and confirmed instructions from the hotel. Despite multiple emails beforehand, this issue still happened. Very disappointing experience.

Nice hotel, with attentive and friendly staff, and fun games and activities in the lobby, with a decent pool as well. Surrounding town is very cute and worth taking a quick walk around. There is a paid shuttle to the airport or a taxi we’ll set you back 15 euros

Cleanliness- the hotel is super dated, straight out of the 80’s. Wood paneling everywhere & dirty old carpet doesn’t help with appearance of it being clean. Bath/ shower yellow stained & toilet was stained & mouldy when i arrived. Location - not far from CDG airport, which helped keep the Uber fares down as their ‘airport shuttle’ service is a joke. Few times to airport only in morning (no airport pick up) and then pick up from airport only in afternoon (no drop off from hotel). Short walk to a little village with local restaurants which was nicer than staying or giving the hotel any more money. Service - nothing to rave about. They couldnt care less about helping with the lack of shuttle (which is why i booked this hotel)… they just tell you to order a taxi. Amenities- finding the 80’s pool was a mission. Needed to use firestairs to access & again just old & dated. Jacuzzi didn’t work. Overall place is just tired

The reason we picked this hotel was for the proximity to the airport (to have a restful night before our next day travels) and for the shuttle service. Arriving the day before at the desk, we get a guy who has no clue about welcoming guests with his cold and distant attitude. We asked about the shuttle, he told us it runs every 30 min starting at 6:30 am and it’s 7 Euros a person. A couple of hours later, the fire alarm goes off and no one has a clue what was the reason behind that. We go down to the lobby with a couple of people at the same level and there was no one at the desk to explain it. Someone in the lobby throws: “it’s a fire drill”! 😣 The next day (travelling day) we go down and ask at the desk: when is the next shuttle to the airport, so we can wait for it, the front desk employee says to wait in the lobby and the shuttle should be there shortly. Meanwhile, we see people getting on a bus outside and ask about it at the front desk and the same guy says that it wasn’t the one and the driver would come get us when he arrives. Little did we know that he had called for a special car ride (probably an associate of him) that took us to the airport with an unexpected 25 Euro charge!! Not at all what we had planned for a restful and worry/frustration free stay!!!

В принципе неплохо, особенно для тех кто прилетает в аэропорт, но рядом практически ничего нет и общественный транспорт мы не нашли, приходилось на такси ездить

Everything was perfect 1. Water fountain at the bar, which I can access whenever I want 2. Wonderful breakfast. They made the breakfast and you can get pancakes after 7! The food was warm and delicious. Which made my sterotype for French food more stronger than ever. 3. Large room, with good facilities. Nuke bath amenities, personal showrer and toilet! 4. The employees were one of the nicest and kindest people I've met in France. We have asked sever requests, and they helped us with thier best behavior. (I thought I might, could be spoiled if I stayed here longer lol) Frankly, if my coworkers need to visit Eragny, I would strongly recommend this place, and my other two coworkers who had stayed with me, agreed. Merci beaucope for every employee works in Hotel Mercure Cergy Ponposie.

Good location; very near from the airport that allows a priceless peace of mind for any traveler. Breakfast was good. Didn't felt like a 4 star hotel room though; decent but not outstanding.