Baarilliset hotellit kohteessa Anji County

Beautiful resort with modern and clean amenities. View from the room was amazing. The best part of the stay was the team of incredibly warm and lovely staff who look great care of us and our little one, from the receptionist to the pool lady, cleaning ladies, restaurant team etc. We also had sweet dessert and fruits sent to the room in a hot flask daily. The bubble machine was faulty on day 2 of our stay and when the hotel staff found out we had a family photoshoot planned that day, they immediately called for someone to fix it so that we could have additional props for pictures, which was very sweet and thoughtful. The only downside is that there isn’t very much to do within the hotel or neighbourhood and there is only 1 restaurant (although they are happy to take any special requests for food off the menu. We asked for 小龙虾 for example). Families would enjoy the well equipped kids playroom and activities they provide in the garden (kite flying, sky lanterns, bubble machine, balls etc.)

做服務，做酒店，這幾年酒店行業這麼的卷，在今天這個時間還有一家能把服務做那麼好那麼捨得在客人身上投入資金的民宿已經很少見了，我去過21個國家住過上百個民宿，在日本服務業那麼卷的地方工作學習過，體驗過在全世界被服務行業最頂級的國家的服務這家民宿的體驗感仍然讓我不得不主動去寫好評.如果有人來安吉，或者來安吉度假這家，這家店的體驗感一定是超前的，你能真正看到一個團結的團隊和真心把你當家人的一羣可愛的人，做服務行業，我一直覺得假客氣或者説順着你話是已經是能夠讓客人感到很舒服的體驗了，但這家店真正做到了什麼叫把你當作自家人.他們做到了一個服務業的最高境界.同時因為老闆非常重視產品品質的原因店裡的各個細節把控也做的很好，甚至到達了你使用的浴巾和牙刷.阿姨們會親切的問你餓了麼會給你煮餃子吃，管家小哥會給你提行李，泡温泉的一趟趟帶你上山下山，甚至老闆面對小朋友想要打遊戲他也會主動過去陪着小朋友打遊戲.一個好的服務業企業他需要好的好的產品，但人的善良或者説人對人本身的交流才是詮釋了這家民宿做到的最高境界吧.如果你想過來度假可以試試這家民宿我想它不會讓你失望的.

The hotel is located in a small village at the heart of the bamboo forest, which offers stunning views on the surrounding mountains and tea fields. The rooms are nicely decorated and pretty well equipped. The personal is very kind and try to be helpful. That being said, our stay was not as good as we had expected because the bedroom and the restaurant were freezing cold. When we first arrived in our room the heating was off so we had to turn it on, which was fine, however 5h later it was still only 17°c in the room and it was already getting dark… We complained and the staff kindly offered to upgrade us to a room which was supposed to be warmer and it was, but only by one or two degrees depending on the hour of the day. The restaurant was only 10°c so we had to eat with jackets and hats on. The floor heating had not been turned on yet unfortunately. So if you consider staying at this hostel during Autumn/Winter make sure to ask if the floor heating is on before booking.

Travelers beware! The photos advertising Ke Gamer do not resemble to actual room and the food is horrible. I opted to upgrade to the private hot spring villa for close to 4000rmb a night expecting a high class experience but was instead highly disappointed! We arrived on a Saturday and reserved a table at the restaurant, famished from traveling and expecting a wonderful meal. They did not mention that this was a set menu (only for the package that was included with the room) so there was no option to select my dishes nor to explain our gluten free diet. First bread came (couldn’t eat it, gluten) then a mushroom chicken soup that was difficult to swallow. Over salted and the chicken was rubbery. Then came there version of a kimchi that was ok. Shrimp next that was battered (gluten) and smothered in mayonnaise, and then an over salted spicy beef dish and inedible veggies dish.At this point we decided to leave and opted instead to pay for food delivery. When we shared this information with the assistant helping us he messaged me saying you are a foreigner would you prefer chicken wings or a steak. I’ve been living in China 10 years and never spoken to so rudely. My gf then wanted to have a soak in the hot spring and have a fire because the rain had stopped but she was told no they could not do this for us that night. That’s when I added the wechat and she deleted him so she would no longer have to talk to someone so rude. We did find it strange that even though I was now in communication with him he still attempted to friend my gf several times, very disrespectful!! After I explained how unsatisfactory the service was to that point he made more of an effort and we did get to enjoy a relaxing evening outside. The next day we stayed away from the restaurant not wanting to have that experience again so ordered delivery service again, decent food for delivery. We did attempt the on site restaurant one more time before checking out for breakfast and this was awful as well. Cold eggs, bacon and sausage. They did have a nice assortment of breads which we could not eat (gluten) so we had a yogurt container and coffee before leaving. One part of the stay was an assistant driving us into town to a nice tea shop. He took us tot he location and offered to help us select a shop. He was very friendly and helpful inside the shop to explain the differences in teas and get us a good deal. We ended up purchasing 2 boxes of tea to take home. Overall I did not enjoy the stay at this overpriced and falsely advertised hotel. This is certainly one case when we did not get what we paid for. Wishing you better luck than we had.

This hotel was designed with great intentions. the architecture is splendid, as are the surroundings. It's a great starting point to discover the region of Anji. However, as beautiful as the hills and the simplistic villas are, the hotel was let down by a relatively poor service. The staff were always friendly and willing to help. However, it was chronically understaffed, and it seems they don't understand what kind of gem they are running. As an example, we went to the bar multiple times. It was beautifully designed, provided a limited, but good enough choice of teas and alcoholic beverages. But it did not have a bar tender. Instead, we had to walk to the reception, ask for someone to come by, then go back and place our oder. We were served, but I felt like a burden to the staff. There was no music and no attempt to use the location and scenery to create a unique atmosphere. Instead, we were left alone, unattended in a quiet, empty room, that happened to look like a bar. One more thing: If you wish to have dinner, you need to order a day in advance.

My husband and I had the most incredible vacation experience at Club Med Anji. From the moment we arrived, we were greeted with warm smiles and exceptional hospitality by our lovely GO friend Jackie. The resort's stunning location surrounded by picturesque landscapes left us in awe. The lobby staff wearing pink at Club Med Anji went above and beyond to ensure that every aspect of our stay was perfect. They were attentive, friendly, and always ready to assist us with any request. Big thanks to Jackie, her genuine care and dedication created a welcoming atmosphere that made us feel like part of the Club Med family. One of the highlights of our stay was the Bar team taking good care of our anniversary with personalized attention, I cannot forget to mention Fitz from the bar team, whose exceptional service added an extra touch of warmth to our stay. Having been to various Club Med resorts, I have encountered many talented staff, but Anji team truly stood out. Last but not the least we really enjoy the lovely conversation with Hotel manager Jarod and Leisure manager Kevin. Thank you all for such relaxing and enjoyable days! We certainly will be back!!

小夥伴選的民宿風景真挺不錯，他家早餐在淡季的民宿算種類很齊全因為有酸奶哈哈。客房阿姨打掃都消毒，我自帶的一次性用品都沒用他們客房裡都有，衞生特別乾淨放心。KTV超級大哦包了2小時唱K也給了優惠。還有棋牌室免費玩這次沒時間，下次可以考慮來住兩晚。晚餐是管家給我們打包好送到房間的服務很到位，會推薦給其他夥伴。

A Hidden Gem in the Mountains – Exceptional Service! This hotel is an absolute treasure, nestled beautifully in the mountains. The rooms are clean, cozy, and well-kept, but what truly made our stay unforgettable was the incredible staff. Though they don’t speak much English, they went above and beyond to communicate with us via WeChat, ensuring we felt welcome and understood. They surprised us with a room upgrade and took care of every little detail—adjusting the pool temperature when they noticed it was too cold, providing Western food options, and even recommending the best local activities and restaurants. Their kindness and dedication made our trip so special. We’re truly grateful for their hospitality and will absolutely stay here again. Highly recommended to anyone looking for a peaceful retreat with outstanding service!

I had a really nice stay at Little Forest Guesthouse. Sam, the manager, was super helpful the whole time. His English was great, and he made everything easy for us. We arrived pretty late, around 9:20 PM, and he still waited to help us check in, which I really appreciated. Breakfast was tasty, and the service felt genuine and friendly. The place itself is quiet, cozy, and surrounded by beautiful views. I’m very happy with the stay and would definitely come back again. Sam provided us with good information and ideas for our Trip around Anji

Our trip here were a bit difficult because we can’t speak mandarin at all. All staffs were trying to help eventhough they couldn’t speak English. My butler‘s name is Xiao Kong. He was very helpful. He explained and gave information all the things we needed to do. Moreover my son and I played snowboarding until the slope was closed. And we found that my son’s goggles was lost. We contacted one staff member. His name is Chen jie. He brought us to the place in the slope to look for it. He let us add his WeChat and will contact us once any member can find. Luckily early in the morning, he texted to us that one of the coaches has found and keep for us. That’s amazing. We thought it should have been gone. We recommend this place is worth to visit.