Baarilliset hotellit kohteessa Niagara Falls

After 10 days i still did not receive my bill.they charged me without sending bill and when i contacted them they said we sent it and we can not send it anymore.i told them i did not receieve but they insist we can not send bill again.one time bill ,funny.it seems ehen they send bill it will be gone from their database.zero for customer service in canada

The staff at the hotel were very friendly and helpful. Great service from everyone we dealt with right from the front desk to the cleaning staff to the lady who brought us breakfast every morning. The day started with an excellent breakfast serviced right in our room which was a nice touch. My only complaint was having to pay for parking. I was aware of these ahead of time but given the cost of the room, it really should have included the parking.

I recently stayed at the Courtyard Niagara Falls and had an amazing experience from start to finish. The hotel is in a perfect location—just a short walk to the falls, Clifton Hill, and plenty of great restaurants. The room was spacious, clean, and very comfortable, with everything we needed for a relaxing stay. The staff were incredibly friendly and helpful, always happy to answer questions or give local recommendations. The facilities were excellent, including a nice pool and well-equipped fitness area. Parking was convenient, and check-in/check-out were quick and easy. Overall, this is a fantastic place to stay if you’re visiting Niagara Falls. I’ll definitely be coming back!

This was our first time staying at Americana and we are very pleased with the experience. We drove 3 hours from northern Ontario and it was worth it! We went with another family for New Year's Eve and our children had such a wonderful time. We ordered room service, went to the waterpark several times, played in the arcade and our kids had so much fun. We are planning to come back next year!

Great location and good value for the money. The staff are friendly. The room layout and furniture are a bit outdated. The newly renovated bathroom is great. However, the parking fee ($45+tax per day) is quite expensive.

very good location, room is pleasant, will definitely come back again BTW, you can see fireworks at the hallway

Such a beautiful place, close to everything, an amazing breakfast dining , good service. Front desk was someone new she didn't give right directions to two disappeared people, no porter but we did get someone to help when we did get a trolley and they also gave wrong directions to parking ut we figured it out a d the rest was an amazing stay. Very damp in the room but I guess it's all part of being that close to falls.

First time I booked The Brock Tapestry Hotel at Niagara Falls. The receptionist names Montse Aguirre was very helpful, she is very kind helped us to find the nice room with Fallsview window…room is big enough for 3 adults, bed are very comfortable, clean and overall very good. If you want to book at the Brock in Niagara, don’t forget to call and find her and you will not disappointed. Definitely we will come back to this hotel again.

The receptionist was not very welcoming. We got a room we did not request. She just talked and kind of raised her tone to point out why we were not getting the room we selected. She didn’t like the fact we questioned it. I’m pretty sure she then picked the worse room in the hotel for us. Room is marginally clean, we immediately checked for bed bugs. You can’t access the pool without staff. Weird. Hotel key should get you anywhere guests are allowed. Walls are dated, floors are updated. Not the best. I try her hotels are better at this price point.

Great hotel, location amazing. Was not impressed with the morning wake up of the jack hammer from the renos on the first floor when I'm on the upper level.