InterContinental Bali Sanur Resort

InterContinental Bali Sanur Resort arvostelua

InterContinental Bali Sanur Resort

Jl. Kusuma Sari No.8, Sanur, Denpasar, Bali, Province of Bali, 80227, IndonesiaNäytä hotellin tiedot
InterContinental Bali Sanur Resort
InterContinental Bali Sanur ResortInterContinental Bali Sanur ResortInterContinental Bali Sanur Resort
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

8.1/10
Erittäin hyvä
135 arvostelu
Vahvistetut arvostelut
Sijainti8.1
Mukavuudet7.7
Palvelu8.6
Puhtaus7.8
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(135)
Positiiviset arviot(31)
Arvostelut valokuvien/videon kera(13)
Mahtava yöpyminen!(10)
Upea merinäköala(9)
Todella hyvä palvelu(9)
Lähellä rantaa(9)
Puhdas allas(7)
Upea uima-allas(7)
Kielteisiä arvosteluja(4)
Vieraskäyttäjä
Junior King Size -vuoteen sviitti puutarhanäköalalla
Majoittunut 8.2025
Pariskunta
7 arvostelu
7.5/10
Lähetetty 4.9.2025
Service is good. Pool is nice. Spa is comfortable. Beach restaurant got good ambience.  Bathroom lack of hot water. Bugs in room.
Käännä
Majoituspaikan vastaus: Dear Guest User, Thank you for your wonderful feedback! We’re truly pleased to hear you had a fabulous experience with us. Your kind words mean a lot to our team and serve as great motivation to continue delivering exceptional service.Your comments about the hotel facilities did not meet your expectations in terms of quality are deeply concerning, and we regret any discomfort this caused during your visit. Please rest assured that your feedback has been shared with our management team, and we are committed to making improvements to enhance our stay experience. Thank you again for bringing these matters to our attention. We hope we might have the opportunity in the future to welcome you back and offer an improved and more satisfying experience.Warm regards,Management Team InterContinental Bali Sanur Resort
Vieraskäyttäjä
Junior King Size -vuoteen sviitti puutarhanäköalalla
Majoittunut 8.2025
Liikematkustaja
4 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 29.9.2025
Perfectly located with direct access to the beach and extensive beach walkway. The swimming pool and breakfast are both outstanding. Without forgetting the smile and kindness of the hotel team.
Käännä
Majoituspaikan vastaus: Dear Guest User,Thank you for taking the time to share your valuable feedback and for choosing InterContinental Bali Sanur Resort as your hotel during your recent Bali vacation.We're delighted to learn that our key location, quality of food and hotel facilities did meet your expectations and become one of your travel highlights.We look forward in welcoming you back to our resort. Should you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Warmest regards,InterContinental Bali Sanur Resort Management Team
Irina
Juniorsviitti - Näköala puutarhaan
Majoittunut 8.2025
Perhe
28 arvostelu
6.0/10
Lähetetty 8.9.2025
Very disappointed! The beach is dirty and they don’t clean it . Impossible to swim . We should walk to another hotel near by to swim . By the beach only IC haven’t clean it , the rest of hotels have care about it . The breakfast was the same every day and not that much choices in my opinion. For the price we paid it’s just not worth it. The room is nice and big. But in our room somehow the hot water wasn’t working and they couldn’t fix it . I couldn’t enjoy their bathtub as well . Not recommended!! We paid more than 350$ per night and couldn’t not enjoy beach and not even hot water in shower . Very.. very disappointing!!
Käännä
Majoituspaikan vastaus: Dear Irina,Thank you sincerely for taking the time to share your feedback with us.We are truly sorry to hear that your stay didn't meet your expectations. Your comments about the hotel facilities and cleanliness did not meet your expectations in terms of quality are deeply concerning, and we regret any discomfort this caused during your visit.Please rest assured that your feedback has been shared with our management team, and we are committed to making improvements to enhance our stay experience. We fully understand your disappointment and truly regret that we did not deliver the standard you rightfully anticipated.Thank you again for bringing these matters to our attention. We hope we might have the opportunity in the future to welcome you back and offer an improved and more satisfying experience.Warm regards,Management Team InterContinental Bali Sanur Resort
Vieraskäyttäjä
Junior King Size -vuoteella varustettu sviitti merinäköalalla
Majoittunut 7.2025
Pariskunta
1 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 7.8.2025
Massive resort, rooms very nice, staff super friendly and helpful and go above and beyond. Location right on the water front and very relaxing and peaceful. No annoying constant street vendors trying to sell you crap etc etc. appeals to the higher and upper end or families and doesn’t have the bogan feel other areas have. So the negatives would be resort is so large to walk to your room to the beach is quite a trek. The pool is not very well catered for the resort as it’s so big and I would guess has a few thousand guest capacity and yet only 30 seats at pool side - doesn’t make sense. Also there’s no real Swimming area at the beach as it’s full of tied up boats, nice to look at but not really a swimming beach so heavily rely on having a well catered pool area with seating, which were limited.  But overall having stated these 2 negatives I would still highly recommend as it was pleasant place to stay and had a very relaxed vibe.
Käännä
Ryan Ryan Wan
Junior King Size -vuoteen sviitti puutarhanäköalalla
Majoittunut 12.2024
Liikematkustaja
1 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 25.1.2025
Everything is fine except that the water heater was suddenly out of order so that we could not enjoy bathing in the bathtub leaving us with some regrets
Käännä
Majoituspaikan vastaus: Dear User, Thank you for sharing your valuable feedback on Trip.com and for choosing InterContinental Bali Sanur Resort your hotel during your travel in Sanur. Your feedback on our water heater have been shared to the related department in order for us to deliver a great and memorable stay experience toward our guests.We look forward to welcoming you again whenever your travels bring you back to Sanur. If there is anything that we can assist you to plan for your future visits, please do not hesitate to contact us, please don't hesitate to contact us. We'll be more than happy to assist you.Regards, Mauro Leone Cluster General Manager InterContinental Bali Sanur Resort
Vieraskäyttäjä
Junior Twin Sviitti Puutarhanäköala
Majoittunut 11.2024
Perhe
7 arvostelu
10/10
Ylivertainen
Lähetetty 31.12.2024
overall experience was great, just breakfast needs a to be more options than daily potatoes... such as needs more greens
Käännä
Majoituspaikan vastaus: Dear User,Thank you for sharing your valuable feedback on Trip.com and for choosing InterContinental Bali Sanur Resort your hotel during your travel in Sanur.We look forward to welcoming you again whenever your travels bring you back to Sanur. If there is anything that we can assist you to plan for your future visits, please do not hesitate to contact us, please don't hesitate to contact us. We'll be more than happy to assist youRegards,Mauro LeoneCluster General Manager InterContinental Bali Sanur Resort
TravelwithFeibby
Junior King Size -vuoteen sviitti puutarhanäköalalla
Majoittunut 8.2024
Pariskunta
65 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 30.9.2024
We chose this hotel as it’s close to the pier to Nusa Penida. Overall a nice hotel with friendly staff but the hotel is a little bit old.
Käännä
Majoituspaikan vastaus: Dear User, Thank you for sharing your valuable feedback on Trip.com and for choosing InterContinental Bali Sanur Resort your hotel during your travel in Sanur. We look forward to welcoming you again whenever your travels bring you back to Sanur. If there is anything that we can assist you to plan for your future visits, please do not hesitate to contact us, please don't hesitate to contact us. We'll be more than happy to assist you Regards, Mauro Leone Cluster General Manager InterContinental Bali Sanur Resort
Vieraskäyttäjä
Junior Twin Sviitti Puutarhanäköala
Majoittunut 2.2025
Yksin matkustava
23 arvostelu
10/10
Ylivertainen
Lähetetty 21.3.2025
Except low wifi connection. All was perfect
Käännä
Majoituspaikan vastaus: Dear User, Thank you for sharing your valuable feedback on Trip.com and for choosing InterContinental Bali Sanur Resort your hotel during your travel in Sanur. Your feedback on our wi-fi connection has been shared to the related department in order for us to deliver a great and consistent stay experience toward our guests.We look forward to welcoming you again whenever your travels bring you back to Sanur. If there is anything that we can assist you to plan for your future visits, please do not hesitate to contact us, We'll be more than happy to assist you Regards, Mauro Leone Cluster General Manager InterContinental Bali Sanur Resort
Anonyymi käyttäjä
Junior King Size -vuoteella varustettu sviitti merinäköalalla
Majoittunut 11.2022
Matkustus ystävien kanssa
22 arvostelu
9.5/10
Mahtava
Lähetetty 14.12.2022
Located quite deep in but everything else was perfect!
Käännä
Majoituspaikan vastaus: Dear User, Thank you for sharing your valuable feedback on Trip.com and for choosing InterContinental Bali Sanur Resort your hotel during your travel in Sanur. We look forward to welcoming you again whenever your travels bring you back to Sanur. If there is anything that we can assist you to plan for your future visits, please do not hesitate to contact us, please don't hesitate to contact us. We'll be more than happy to assist you Regards, Mauro Leone Cluster General Manager InterContinental Bali Sanur Resort
Vieraskäyttäjä
Junior Twin Suite Ocean View
Majoittunut 8.2025
Perhe
2 arvostelu
9.0/10
Mahtava
Lähetetty 5.10.2025
這次預訂了6晚的洲際酒店的海景房!!服務跟設施各方面都不錯,地理位置也極佳,就在沙努爾碼頭附近!!但是房間裏小蟲子太多了,廁所也是有異味,這個住的很不舒服!!!其他都還行!!所以也看各位的需求去看待這個酒店啦
Käännä
Majoituspaikan vastaus: Dear Guest User,Thank you for taking the time to share your valuable feedback and for choosing InterContinental Bali Sanur Resort as your hotel during your recent Bali vacation. We're delighted to learn that our quality of service and key location did become your travel highlights.Your feedback on the unpleasant odor from our toilet has been shared to the related department in order for us to deliver a great and memorable service for our guests.We look forward in welcoming you back to our resort. Should you have any questions in regards to your next stay, please don't hesitate to contact us. We'll be more than happy to assist you.Warmest regards,InterContinental Bali Sanur Resort Management Team
Vieraskäyttäjä
Junior King Size -vuoteen sviitti puutarhanäköalalla
Majoittunut 8.2025
Pariskunta
2 arvostelu
10/10
Ylivertainen
Lähetetty 20.9.2025
Прекрасный отель на первой линии, есть большой олимпийский бассейн. Очень вкусный и разнообразный завтрак. Персонал очень приветливый и хорошо говорит на английском
Käännä
Majoituspaikan vastaus: Dear Guest User, Thank you for your wonderful feedback! We’re truly pleased to hear you had a fabulous experience with us. Your kind words mean a lot to our team and serve as great motivation to continue delivering exceptional service.We look forward to welcoming you back for another memorable stay in the future.Warm regards,Management Team InterContinental Bali Sanur Resort
Suobao1228
Kahden makuuhuoneen uima-allashuvila, puutarhanäköala
Majoittunut 6.2025
Perhe
17 arvostelu
8.0/10
Erittäin hyvä
Lähetetty 8.7.2025
房間很大但是設施已經比較老舊了,管理也比較拉垮,兩點半到達酒店,足足等了兩個半小時才入住,説是補償一份下午茶也足足等了一個小時。房間裏所有小吃飲料全部收費。房間設施細節有很多需要維修的地方,院子門關不上,下大雨時屋頂漏水,洗澡下水用瓷磚覆蓋水都漫出來了,必須用手把瓷磚挪開,露出非常噁心的下水道口。沐浴露用瓷瓶放在高處大理石枱麪非常滑,洗澡時手滑按壓不小心就摔了一個。本來主動打算賠償,但酒店竟然説瓶子收費近250元人民幣一個,價格實在是離譜。雖然後來離開酒店時,酒店沒有強制執行賠償,但隔天又發來一封郵件提醒我摔壞了他們的沐浴露瓶,提醒我賠償,讓人感覺很不舒服。
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you so much for taking the time to share your thoughtful review and for giving us such perfect scores across every aspect of your stay. We are truly grateful to know that you found our surroundings beautiful, our facilities to your liking, and most importantly, that our team’s warm service and smiles made your experience memorable.Your kind words mean a great deal to all of us and inspire us to continue delivering exceptional service every day. It is always our pleasure to create a welcoming and relaxing atmosphere for our guests, and it makes us so happy to know we succeeded in making your stay special.We sincerely look forward to welcoming you back to InterContinental Bali Sanur Resort for many more wonderful stays in the future.Warmest regards,InterContinental Bali Sanur Resort Management Team
ABBY YAO
Junior King Size -vuoteen sviitti puutarhanäköalalla
Majoittunut 7.2025
Perhe
10 arvostelu
4.0/10
Lähetetty 3.8.2025
住了這麼多年洲際,真的是最差的一次體驗,房間設施比較陳舊,服務也不完善,3100多一晚,這體驗真的無語,就是掛了洲際一個名字,沒有一點洲際的服務和價值。
Käännä
Yulmoo
Junior King Size -vuoteen sviitti puutarhanäköalalla
Majoittunut 5.2025
Pariskunta
7 arvostelu
10/10
Ylivertainen
Lähetetty 23.6.2025
숙박기간 동안 너무 만족스러웠던 호텔이에요!🤍 사누르 지역에서 다른 리조트도 가봤지만 인터컨은 되게 프라이빗한 느낌이 들어서 남자친구와 가기에 좋았던 것 같아요 :) 우선 룸이 굉장히 넓어서 허니문으로 가기에도 정말 좋을 것 같고 룸 청결도, 직원 친절도, 부대시설 다 만족스러웠어요! 다음에 사누르 지역에 가면 또 방문하게 될 것 같아요٩(๑❛ᴗ❛๑)۶ 굿!
Käännä
Majoituspaikan vastaus: Dear Yulmoo,Thank you very much for sharing this wonderful review about your experience at InterContinental Bali Sanur Resort.We are delighted to hear that you enjoyed the spacious room, the cleanliness and the overall facilities. It is also great to know that our team's friendliness made your stay even more pleasant. We truly appreciate your kind words and are pleased that the sense of privacy and comfort met your expectations.Your feedback encourages us to continue providing memorable stays for all our guests. We look forward to welcoming you back again on your next visit to Sanur.Warm regardsInterContinental Bali Sanur Resort Management Team
Anonyymi käyttäjä
Junior King Size -vuoteella varustettu sviitti merinäköalalla
Majoittunut 8.2025
Muu
2 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 16.9.2025
다른지역으로 이동하는 길에 사누르가 궁금해서 예약했습니다. 직원들은 모두 친절했고 최근 객실 리노베이션이 되어있어서 깨끗한편이였습니다. 위치도 도보로 모든곳이 가능해서 좋았습니다. 주니어오션뷰스위트를 예약했고 4층이라서인지 후기에서 말하듯 객실내부가 습하진않았어요. 다만 수건등에서는 약간 습한냄새가나서 아쉬워요. 분명 깨끗이 세탁이 된것일텐데 수건을 욕실에 배치하지않는것이 좋을듯 합니다. 그리고 예약할때 반드시 공사장뷰 내지 소음없는 룸을 요청하세요.아직 외부공사중인 장소가 있었고 낮에는 소음이 심해서 테라스문을 열 수가 없어요. 저는 그냥 1박에 짐만 잠시두려는 목적이여서 큰상관없었지만 2박 숙박이상이면 힘들것같았어요. 또 다른시설은 아무것도 이용안하고 수영장만 잠시 가보긴했는데 사진보다 엄청작고 아무것도 없어서 쉬기엔좋으나 느낌이 없다랄까? 아무튼 예쁘진않습니다
Käännä
Majoituspaikan vastaus: Dear Valued Guest,Thank you for taking the time to share your detailed feedback with us. While we're delighted to learn that our quality of service and revamped suit did meet your expectations, please accept our sincerest apologies for the inconvenience that you've had with our lobby renovation. Please rest assured that your feedback has been shared with our management team, and we are committed to making improvements to enhance our stay experience.Thank you again for bringing these matters to our attention. We hope we might have the opportunity in the future to welcome you back and offer an improved and more satisfying experience.Warm regards,Management Team InterContinental Bali Sanur Resort