Tutustu aitoihin arvosteluihin ja todellisten matkailijoiden näkemyksiin, jotka auttavat sinua löytämään täydellisen majoituksen
Lähetetty14.12.2025
Vieraskäyttäjä
Stunning rooms! The place is bang on the middle of the jungle, so there are bugs and frogs etc, just be aware of that.
Right next to a cenote! It’s on a motorway and you cannot really walk anywhere so you need a car or moped etc, as it is pretty far.
Theee is a small jacuzzis and a sauna, which they try to charge a prohibitively high price for…. Considering it is the only amenity the hotel has this should be free.
Bedsheets need an update. Have stains and rips.
I still think it is an amazing place to stay especially for the price!
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Hinta yötä kohden alkaen:160 PLN
Lähetetty30.11.2025
Vieraskäyttäjä
Had a great time, has a little gym which was a nice surprise, and a little kids play area on the beach. Service was excellent, highly recommend Wiliam our server at breakfast
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Hinta yötä kohden alkaen:408 PLN
Lähetetty20.3.2026
Ronzo
Family of four (including 2 teens) stayed at the Conrad in room 3307 for one week. We had an ocean-view, 2 Queen room and opted for the Ceiba Club. The room was one of the better-sized and laid-out rooms we have enjoyed on vacation.
The facilities were fantastic and we enjoyed the activities offered throughout our time here. The gym was never busy and the daily activities we found to be accessible.
The bay in front offered very good snorkeling with several large reefs that held many schools of interesting fish. We also saw rays of various sizes out there too, which was exciting. Beach chairs were always available, which was a surprise, as we read that it could be problematic.
Food and drink at the Ceiba Club were worth the extra cost. We lived out that the first several days that the resort wasn't busy, so Ceiba offered à la carte food from the restaurants. We also benefited from Hilton Gold status, so we were able to rotate two of our family through the amazing breakfast buffet at Arbolea.
We had dinners at Marakea (Mediterranean) and Autor (Michelin Mexican restaurant). Both were good, but Autor stood out.
Would return for sure.
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Hinta yötä kohden alkaen:1 013 PLN
Lähetetty16.12.2025
George Cyprus
Very nice small hotel at the start of the beach street. Can grab a taxi from centro to get there for about 300mxn. If you dont mind walking then its easy to just walk along the tulum beach street to reach any restaurant or beach club. The room was very nice with an outdoor shower and bath although the wooden floor there was rusty with nails pointing out which was as dangerous so that has to be fixed. Reception was very helpful and even gave us recommendations for restaurants and events for the night. They have their own beach access and loungers so its very convenient as its right on the beach. Breakfast was advertised and its a light yoghurt with little bit of granola and fruits with filter coffee and juice and two pieces of toast for two people. Breakfast has room for improvement in my opinion. Overall good experience for the price. No coffee machine in the room although it is shown in the listing images, usually hotels include those for free. There was some camping right next to the hotel which seemed weird, not sure what that was as it also had access to the hotel through stairs connected to the hotel.
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Hinta yötä kohden alkaen:394 PLN
Lähetetty23.1.2025
Vieraskäyttäjä
When i made reservations trip.com charged while reservation.
When i checked in they asked for credit card deposit and they blocked approximately 600 usd .After hours again they charged full payment which i was paid to Trip.com already .when i called them they told me they did the recieved payment from trip.com.
So after some hour they called said sorry we did wrong while you check out we will return money.
It is about 1 week i am still waiting money to be returned to my credit card which was charged without my permission.By the way they wasn’t blocked anount they just charged 3700$ .About the rooms i never suggested bungoliw tents.insects everywhere ….
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Hinta yötä kohden alkaen:547 PLN
Lähetetty19.2.2025
Vieraskäyttäjä
The hotel charged us about 20 Euros more than the quoted final price of our booking with ridiculous excuses about different conversion rates.
Our room, 2 Queen Beds Room, was next to the kitchen, which was operating all day to serve the beach, pool and restaurant area. Loud service staff and food smell accompanied us all day long. Towels were worn by use and full of brown spots. Breakfast was included but you only could have one thing, either an omelette or a pancake.
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Hinta yötä kohden alkaen:209 PLN
Lähetetty25.10.2024
Vieraskäyttäjä
Our stay at Tago Tulum was simply outstanding! The hotel itself is a paradise – the rooms look even better than in the photos, with spacious layouts, beautiful decor, and that perfect blend of luxury and Tulum’s bohemian style. The beachfront view and peaceful ambiance made it the ideal place to unwind.
What really made our experience unforgettable was the exceptional service, especially from Victor. He took care of everything we needed, going above and beyond to ensure our stay was seamless and enjoyable. Victor’s warmth and attention to detail made us feel right at home – a true gem! Tago Tulum is a must for anyone visiting Tulum, and we can’t wait to return
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Hinta yötä kohden alkaen:477 PLN
Lähetetty13.5.2025
K-Ann
Beautifully designed boutique hotel.
Had a lovely large and clean room.
Swimming pool is gorgeous but could use a few scoops to remove the fallen leaves.
Staff shined bright by their absence, breakfast at 8.00 didn't happen but much later...
Beach club offer is not really free, and needs a self paid taxi service.
I ended up going to the beach on own regards.
The seaweed was huge, so all this together made me relocate to other places. Non refundable hotel so be aware!
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Hinta yötä kohden alkaen:149 PLN
Lähetetty5.4.2024
Vieraskäyttäjä
It’s a shame that such a beautiful property with gorgeous beach is so purely run! Read other bad reviews re service, didn’t think it really could be a 1 star bad. Oh yes, it totally was!
1. To my surprise, the staff didn’t speak English. With the exception of a front desk employee.
2. We could not even order a meal! Hotel was very slow, no guests and still we had to wait on average 45 min. One night for 1.5 hours for a simple meal for 2.
They encouraged to order online since there were no waiters to be found. But then no one replied to online orders either. Saw a guy from the kitchen cleaning sea weeds on the beach around lunch time, as a result, lunch order wasn’t placed. And it goes on and on.
Found much better places outside the hotel to eat with very good service (ex. El Tabano 0.2 miles away).
3. Everything is overpriced which we already knew, so the expectation was to get at a minimum decent service so it is worth it. That did not happen.
4. Rude unapologetic unwelcoming staff. (Language barrier perhaps).
Traveled to Mexico a number of times, to the Cancun area. Never had an issue! This was a weird place.
I would not recommend it based on service.
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Hinta yötä kohden alkaen:791 PLN
Lähetetty20.12.2024
CARESSEAshlei
Beautiful hotel!! Spent an amazing week in a villa with my husband and we will never forget it. Our room was leaking a bit with the rain. Overall a wonderful experience. The museum was beautiful and the other location was well worth the drive to visit if you have a car.
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Hinta yötä kohden alkaen:889 PLN