Hotellit mukavuudella Kuntosalit maassa Yhdysvallat, provinssissa Texas

Absolutely amazing! Everything was perfect, hygiene, location, facilities, service, etc. Proximity to the River Walk is unparalleled as it is less than a 10min walking distance.

The Front Desk is only one person in charge , also doing the shuttle picking up, so take 40 minutes waiting in the airport

The hotel itself is very nice, and the valet and bellhop staff were exceptionally friendly. The location is excellent, right on the Riverwalk, and the bed was very comfortable. The shower had great water pressure; however, if you’re tall, the shower head placement is not ideal—my husband is 5’10” and had to duck to use it. We would consider staying again, but on our last morning the toilet clogged and overflowed onto the floor. This was frustrating, especially since very little toilet paper had been used. Most people would consider a toilet overflow an urgent issue that requires immediate attention. We called for assistance, but no one ever came. It seemed as though staff assumed they could wait since we had a couple of hours before checkout, which was disappointing. As a result, my husband had to go to the ground floor to use the restroom, and we had to navigate around toilet water on the bathroom floor while getting ready.

The facilities were satisfactory. The food was acceptable. However, I was highly dissatisfied with the front desk service. I attempted an early check-in and was informed that the earliest I could check in was 3:00 PM. When I returned at approximately 3:10 PM, I was told I would need to wait an additional 20 minutes or until 4:00 PM because the room was not yet ready. As I was leaving, I observed the two front desk staff members, who appeared to be Hispanic, laughing loudly as I exited. I then waited in my car. Shortly thereafter, I noticed several other guests entering the building and being checked in. I returned to inquire again about my room, and the staff member appeared visibly upset by my return. She checked the availability of my room and, as a result, I was assigned the last room on the first floor, which felt like a punitive measure. We checked out on Sunday, around 11:20 AM. I received a phone call asking if I planned to check out that day. I explained that no staff was present at the front desk to process our check-out, and since we had already returned the key card, we left it in the designated return box. The front desk staff should have verified the return box before calling. Overall, the customer service experience could have been significantly improved.

Good service. Good location. Friendly staff. Great for the price.

Очень приличный отель. Удобное расположение в центре города. На крыше отеля есть открытый бассейн с лежаками. Вид сверху на город - великолепный. В номере есть всё необходимое- холодильник, микроволновка, кофеварка с кофе и чаем, вода питьевая в лобби, туалетные принадлежности. Качественные матрасы и подушки, телевизор-кинотеатр. Единственный минус - окна номера выходили на глухую стену.

Overall me stay was great. It was right downtown which was close/ walking distance to a lot of places. They also had several restaurants. I went to the one on the second floor forgot the name but the bartender at night was top tier. I would definitely eat their again.

Good affordable place to stay for a business trip. Clean, good service.

剛剛在達拉斯機場轉機，過夜一晚，機場周邊很多酒店，選了這家。攜程上的評價很多是抓取外網的英文評論，差評不少，評分偏低。我上bookings去查，這家酒店評分卻是8分以上 不輸給附近的大酒店。在米國住一晚5-6百元人民幣，酒店配有免費機場穿梭巴士，包2人早餐，也知足了。實際上，酒店是老了點，但衞生和服務都很好，沒有一些老外評價那麼不堪。去機場的穿梭中巴是逢整點發車，機場去酒店的班次就不定的，需要下機後電話打給酒店前台，告訴她，你在哪個客運大樓，讓司機穿梭於幾個客運大樓時能捎上你。DF/W機場居然有ABCDEF幾個客運大樓，樓之間需要坐小火車的。每個客運大樓的Ground Floor路邊都有接機的出租車停靠區域，各個酒店的大巴停在紫色牌Courtesy Vans的區域，不少旅客等待着的。酒店車的車身都有印酒店名字和Logo，如果滿意的話別忘了塞一點小費給司機，他們底薪低，靠這個改善生活。