Had some hiccup when trying to check in as there aren't any receptionist for the 10mins we been there.
Unable to complete the check in form too, but when the receptionist came back, we are able to check in smoothly.
The room is clean and comfortable bed, with balcony too.
Even the lobby feels like a 3 stars hotel.
Free breakfast is served with warm food.
Room was decently clean and bed was good. Was disappointed to not be able to take a bath. You can't take a bath here unless you fill the tub with the shower head. Staff was at least friendly enough to try and help. I personally would not stay here again but it is decent enough for sleeping if all you're looking for is a clean room.
I am writing to formally express my serious concern and disappointment regarding the handling of my personal belongings left in the refrigerator during my recent stay at your hotel.
We stayed at Hilton Portland Downtown from December 23 to December 24, occupying Rooms 416 and 417. Upon checkout, a full box of prescription medications was accidentally left inside the refrigerator in one of the rooms.
I want to be very clear about the nature of these items:
The box was full and intact
It contained injectable prescription medications, clearly medical in nature
The medications were stored inside the refrigerator, not left out in the room
These items were obviously not trash and are easy to identify as medical supplies
Given these facts, I find it extremely concerning and unacceptable that:
The items were apparently discarded or mishandled, and
No attempt was made to contact me to confirm whether these medically critical items should be kept.
At a minimum, I would expect hotel staff to recognize that refrigerated injectable medications are not garbage, and that such items require verification with the guest before disposal. The failure to do so reflects a serious lack of care and responsibility, especially considering the medical importance of these medications.
These medications are essential for managing chronic health conditions, and their loss has caused significant distress and inconvenience. This situation could and should have been avoided with a simple phone call.
In the heart of Ontario, Quality Inn Ontario is within a 5-minute drive of Four Rivers Cultural Center and Ontario State Park. This hotel is 1.7 mi (2.8 km) from Treasure Valley Community College and 2.1 mi (3.3 km) from Beck-Kiwanis Park.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
A complimentary self-serve breakfast is served daily from 6 AM to 9 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 62 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Spent one night. Found the beds very comfortable. Continental breakfast was good. Personnel very helpful.
Erittäin hyvä
11 arvostelua
8,0/10
Hinta alkaen
97 EUR
yöltä
Tarkista saatavuus
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