Room was decently clean and bed was good. Was disappointed to not be able to take a bath. You can't take a bath here unless you fill the tub with the shower head. Staff was at least friendly enough to try and help. I personally would not stay here again but it is decent enough for sleeping if all you're looking for is a clean room.
Een top locatie om Mount Hood te bezoeken! Prettig hotel, prima bedden. Tevreden over prijs-kwaliteit verhouding. Ik zou hier zeker nog een keer verblijven.
People were nice and my room was clean. Breakfast was better than most buffets but it did cost $10. Bring singles for a tip so you don’t have to stiff a nice waiter
The hotel is about a 40 min walk from the city center (ie Fenway area) and 10 min by car. The airport is about 15-20 min drive. So the location is just ok, but the price is right.
The hotel itself is clean, spacious, and has a decent breakfast. There’s also a Cuban restaurant attached to the hotel. The staff were great.
KKirus24Location is fine, but there are a lot of homeless people near hotel. Room was clean and comfortable, breakfast was really really good. The bad thing is that there is no free parking (they offer $59 valet parking which is super expensive). If you’re lucky you will find some free overnight parking spots near hotel (it’s free from 7pm to 8am). So I would recommend this hotel if you’re traveling without car.
PPanigaleV4Location :
This depends on the guest's purpose of visit, but mine was for business.
Having said that, the nearby train rail which runs all day long including late-night and early-morning does not help (You can hear this from the entire hotel).
There is a small pizzeria, which seems to be attracting the town's 'night-crowds', and you can hear their V8 muscle engine at late night, which also did not help (You only hear this from one side of the hotel).
Other than those two noise issues, the hotel is located at a very quiet and calm part of the town neighboring to many business buildings.
Cleanliness :
It's been newly renovated not long ago and things are clean and tidy.
However, the hotel only offers a light duvet so I pulled out the fleece like blanket from the closet and it had many strands of hair stuck to it. This was my second time staying here and I had this same experience the first time I stayed so it proves that the hotel does not wash these blankets.
Service :
Check-in & Check-out was smooth and staffs were friendly. Also, the room cleaning service was good.
My only complaint is, that it does not offer a in-room slippers.
I am fully aware of environmental issue regarding disposable products but this is only thing you really need from the hotel, and is very difficult to bring along &/ buy, when you are traveling. I completely agree with not offering tooth brush, hair comb, razor & etc. but I really wish and expect to be offered a pair of slippers from a premium brand hotel. I think Mariott is big enough to come up with a creative way to offer slippers to its guests for their comfort & conveniency, in a way that doesn't harm our environment.
Facility :
It has a nice lobby with large TV showing news or sports games. Offers a small snack bar with drinks. All clean and nice.
Also has a fitness gym facility and a washing machine / laundry room. I only found out this time (2nd time staying here) but if I am back, I will be using them for sure.
VVieraskäyttäjäWe were very disappointed to discover that there were no kitchen essentials, I guess we didn't study the fine print to understand that, but honestly.....not even a cup to get a drink out of??? No icemaker in the hotel, and no way to make ice in the freezer in the room? The pull out bed had no bedding or pillows. There was ONE roll of toilet paper for three of us for three nights. NO HAND TOWELS is ridiculous!!! When I asked about them the clerk said we should just use our washcloth. The bath towels were tiny and inadequate. But, by far....the worst thing about this place was there was NO HOT WATER in the shower!! It was clear the lever had been purposely adjusted to stop in the straight up position not allowing the lever to be turned left toward the hot water side. After we all had to endure a lukewarm shower I asked at the desk about it and was told we would need to exit the room for their repair person to adjust it. So we did. The next morning? Even colder!!! That alone, I believe warrants a full refund. OH.......and to top it off....a crazy lady shouting profanities was in the parking lot and the desk clerk solved the problem by...bringing her into the hotel to be with all of us. How is this right? How is this any way to run a brand new hotel. How is this place worthy of the Choice hotel brand? It is not. I fully expect a representative to contact me for a partial credit. Cold showers are not what I paid for. Thank you.
Nnicole.wants.adventureTulin melko myöhään varaukseen. Esitoimistohenkilökunta oli kohtelias ja jopa tarjosi minulle evästeen, kun tulin sisään. Huoneeni oli puhdas ja järjestyksellinen. Vähän tinkiä matto, mutta mitään ei ollut liian pahaa. Suihku oli hämmästyttävä ja oli kaksi suihkupäätä. Oli paljon uloskäyntejä ulos huoneen kaikista laitteistani mukaan lukien vieressä vuodessa. Huoneessa oli myös pieni sohva kahvia pöytä, mikroaaltouuni, ja mini jääkaappi, joka oli super mukava. He maksoivat pullotettua vettä huoneessa. Maksoin ylimääräistä, kun varasin huoneen aamiainen sisälsi, aamiainen oli hyvä. Bacon, Sausage, perunat, muna, ja waffles. Heillä oli myös pellejä ja joitakin esineitä salaatin baarialueella, mutta en ollut vihainen mitään. Kokonaisuudessaan se oli mukava oleskelu. Ainoa valitus liittyi pysäköintiin. Pysäköintipaikat olivat hyvin pieniä, ja pysäköintipaikat olivat hyvin pieniä. Se teki autoni sisään- ja ulostulon erittäin vaikeaksi. Hotelli oli erittäin helppo löytää ja oli aivan I-5. Varoitan kuitenkin teitä, että sisäänkäynti on lukossa takapuolella.
VVieraskäyttäjäThis hotel smells like Christmas morning because of the fireplaces and the scent diffusers, very cool feature I haven't seen anywhere else. Very nice front desk staff, windows that open, fireplaces, and despite an ongoing renovation there wasn't any chaotic banging / drilling or paint, they kept everything very professional. There are 3 different Marriot properties all next to each other in this area, this Residence, the Fairfield and the Courtyard. They all sort of share the same parking lot, it feels secure, although you get some loud cars coming through and this hotel is right off the highway exit, so some people complain about car noise. I didn't notice / mind it that much. For some reason the nightly rates went way up since I stayed here, from around $108 to now over $170 before taxes. At the initial rate, it was an amazing deal and the best Residence Inn by far. At this new price it's still a solid, very clean and professional hotel but I think it's priced too expensive relative to the amenities.
VVieraskäyttäjäI am writing to formally express my serious concern and disappointment regarding the handling of my personal belongings left in the refrigerator during my recent stay at your hotel.
We stayed at Hilton Portland Downtown from December 23 to December 24, occupying Rooms 416 and 417. Upon checkout, a full box of prescription medications was accidentally left inside the refrigerator in one of the rooms.
I want to be very clear about the nature of these items:
The box was full and intact
It contained injectable prescription medications, clearly medical in nature
The medications were stored inside the refrigerator, not left out in the room
These items were obviously not trash and are easy to identify as medical supplies
Given these facts, I find it extremely concerning and unacceptable that:
The items were apparently discarded or mishandled, and
No attempt was made to contact me to confirm whether these medically critical items should be kept.
At a minimum, I would expect hotel staff to recognize that refrigerated injectable medications are not garbage, and that such items require verification with the guest before disposal. The failure to do so reflects a serious lack of care and responsibility, especially considering the medical importance of these medications.
These medications are essential for managing chronic health conditions, and their loss has caused significant distress and inconvenience. This situation could and should have been avoided with a simple phone call.
VVieraskäyttäjäMy stays here are always great. It really is a stress-free experience every time. Very clean, quiet, friendly. The staff are always so kind and understanding, and the prices are very reasonable.
VVieraskäyttäjäHotelli on valtatien vieressä ja minulla oli huone, joka seisoi valtatien edessä, joten liikennemelu oli kova. Valitettavasti asun valtatien lähellä, joten nukuin hienosti, mutta se olisi vaikeaa jollekin, joka ei ollut käynyt melua. En huomannut rakennuksen etupuolella olevaa tiemelua. Huone oli melko päivätty, ei kylpyhuone sukellusvastaanotto offset oman nissin alue, se on osa nukkumisaluetta. Nauroin, koska lapsena se oli yhteinen suunnittelu, mutta nyt se vain näytti oudolta. Sänkyt olivat päivitetty ja mukava. Ilmastonhallinta toimi sujuvasti ja hiljaa. Henkilökunta oli hyvin mukava. Aamiainen oli iso, päivitetty ja hyvin puhdas. Aamiainen asetuksessa oli munia, sauce ja waffle kone. Perus aamiainen ja paljon kahvia. On vaikea jäädä paikkaan, on valtava merkki ulkopuolella. Vähän lähellä Walmart ja Home Depot.
VVieraskäyttäjäVery cool staff there...very helpful with information we requested...wifi was very weak so we had to go out to get connected in the room....very happy
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