We really enjoyed our stay at Le Eminence Hotel. The staff are very helpful and friendly. The food at the restaurant for breakfast and meals was of a high standard. The location of the hotel provides wonderful views of the mountains, especially from the sky lounge. The hotel room was of a good size and it was great to relax on the balcony with amazing views of the hotels garden / grounds and the surrounding mountainside. It was also nice to have a morning stroll through the grounds
Service at Gaia hotel was top notch from the reception at Gaia lounge at whoosh station in Padalarang, transportation to hotel, and hotel stay. We enjoyed our 2 night stays at this hotel which has an expansive walking trails, beautiful koi ponds, and full gym including reformer pilates classes.
Areas for improvements: poor insulation for the family loft suite in Tower A and the quality of buffet breakfast at the Semeja restaurant.
-Room is clean and it has a decent vibe
-I got a work emergency and I needed a bit more time in the room. The receptions granted me free late checkout.
-Breakfast is abundant but some dishes could be too greasy.
-The hotel is attached to a mall. Shopping and dining out are super easy.
Characterful hotel walking distance from attractions like Jalan Braga and the Asia Afrika conference museum. While the decor is a little old, service was great and my loft room had enormous double height windows letting in plenty of natural light.
I really love the location of this legendary hotel in Braga. After a long day of work, it was such a pleasure to take an evening stroll along the charming Braga street, enjoying its beautiful night scenary and lively atmosphere.
However, I was quite disappointed with the service. Although I had specifically requested a non-smoking room, I was assigned a room on a smoking floor. This issue caused an additional delay, making the check-in process even longer. I had to wait from 1 p.m. until 4 p.m. before I could finally enter my room.
Overall, the hotel’s location is excellent and full of charm, but the service quality and room assignment management need improvement.
Nice experience to have staycation during lebaean holiday. The facilities are well maintained, all the facilities and programs are dedicated for good quality guest experience. The breakfast is delicious and may variety. The room is comfortable. The pool is also great especially the long one.
Olin Swiss-Belresort Dago Heritage -alueella ja olin iloinen. Tyylikäs huone, vuoristolämpö ja katsaus luovat rauhallisen retreatin. Rakastin mukavaa ilmapiiriä ja yläpinnan palvelua. Sijainti lähellä Dago’n nähtävyyksiä oli helppo tutkia. Täydellinen ylellisyyden ja luontoa3hyvin suositeltu.
This is always my go-to hotel when I’m visiting. Plenty of malls and food options nearby. The rooms itself are well maintained and in good condition. The TV has access to basic free channels but nothing premium, so there is no Premier League, etc. The only flaw is the hot water, where the water isn’t hot enough.
The access road to the hotel was quite surprising, as the location feels very remote and far from main areas. At first, it raised some doubts, but upon arrival, the concept of the hotel as a hidden getaway became clear. The property and parking area are spacious, and the cool, windy atmosphere is definitely a positive aspect.
That said, the room experience did not fully align with the price point or the expectations of a four-star hotel. The deluxe room felt rather small, with very limited space for praying. Several basic details were also missing or poorly maintained: a broken bedside table that was only available on one side, no toothbrush cup or hand soap in the bathroom, and an overall interior that felt dated, with peeling paint visible in several areas, including the room door. The door lock also did not feel particularly secure, which affected comfort.
When I raised these issues and requested a room change, the front desk staff responded promptly and moved me to a better room. This quick response is appreciated. However, the explanation given suggested a lack of internal coordination, particularly between housekeeping and the sales team, which ideally should be better managed.
On the positive side, the Wi-Fi connection was fast and reliable. Dinner at the restaurant was acceptable—nothing outstanding, but satisfactory. There are limited activities available for adults, and due to the hotel’s secluded location, guests should plan their own transportation. Ride-hailing services and taxis are available, but waiting times can be longer because of how hidden the hotel is.
Overall, the hotel offers a calm environment, a large property, and pleasant weather. However, in terms of room size, basic amenities, and interior condition, the experience feels closer to a 3.5-star hotel rather than a full four-star standard. With better room maintenance and attention to small but important details, this hotel could significantly improve the guest experience.
Pullman Bandung Grand Central is one of those places that quietly reminds you what good hospitality feels like. From the moment I arrived, there was a sense of calm professionalism that made everything flow easily.
The lobby was bright and elegant without feeling distant. The staff were attentive and warm, not in a scripted way but genuinely present. That kind of energy sets the tone for the whole stay.
The room was spacious, modern, and peaceful. The bed was incredibly comfortable, the view opened to the city and the hills, and at night the lights of Bandung felt almost poetic. After a long day of meetings and movement, it was the perfect space to slow down.
Breakfast was excellent with a wide selection and a touch of local flavor. Sitting by the window with coffee in hand, watching Bandung slowly come alive, became one of my favorite moments each morning.
Mahtava
207 arvostelua
9,1/10
Hinta alkaen
437 DKK
yöltä
Tarkista saatavuus
Näyt kaikki palvelun Kuntosalit tarjoavat hotellit kohteessa Länsi-Jaava
Bbastian16The hotel was in good location.
Actually was arrvived late about 3pm, we booked 3 room. But just available 2 room with connecting door (nice as i request). But another 1 room still waiting, because the room not ready. We waiting for so long until about 4pm we can check in the room (after i request the housekeeping to clean up the room).
After that we had a called, that we had complimentary dinner buffet (for the delayed check in). We was happy.
After we arrived at around 7pm, the food was empty. The staff didnt notice that they need to refill the food. Chicken with kare soup was cold. Foods variety was limited. Also a lady in 1 group was complaining: spending 200K/person, but the food was disappointed. Same also we spend extra charge.
The next morning went to the gym, i found dirty stuff at men restroom.
In the morning before i check in, i try to call the hotel to fix line. But nobody answer the phone. Maybe the mamagement should check it.
It was unexpected experience to staying at 5 stars hotel. Need to improve the service
TTravellingmaudeFrom arrival to checkout, the stay felt warm and welcoming. Staff greeted us kindly and were consistently courteous throughout, which set a good tone from the start.
The room was very spacious, and being on the 18th floor, we had a lovely view over Bandung. The bed was excellent — super comfortable with great pillows. I fell asleep almost immediately, which says a lot. Facilities overall were solid and worked well.
The furniture shows a bit of age, but it still feels classic and well maintained rather than run down. The only real downside was the bathroom shower. The shower head is old and the water flow was uneven, which took away slightly from the experience. Towels, however, were clean and perfectly fine.
Breakfast was a highlight. A wide spread with lots of local options, including jamu and rebusan. It was fun sampling different traditional flavours, and the variety made breakfast something to look forward to rather than just routine.
Location is another plus. The hotel is just a short walk from Braga City Walk, making it very convenient for exploring the area, dining out, or taking an evening stroll.
Overall, a comfortable and pleasant stay with excellent service, a great bed, and a strong breakfast offering. With a small update to the bathroom fittings, it would be even better.
PP****tya**sTravelers w/children are not advised to stay here, especially those w/ allergies. Our room was extremely dusty, my family and I caught a cold.
The 2nd day, I asked to move rooms. They helped us! My suggestion is to vacuum every room after each guest checks out. This is because of the use of carpets.
For breakfast, everything was delicious and varied. Thank you for your hospitality.
AAnonyymi käyttäjäEverything is good in this hotel. Really love it a lot and strongly recommend everyone to give it a stay. Though we encountered pillow casing not clean but it was changed promptly.
We stayed at Four Points by Sheraton Bandung for 5 days and 4 nights while exploring Bandung. The hotel’s breakfast service began at 6.00 a.m., which was especially convenient and thoughtful for early-rising guests like us.
We would like to specifically compliment the restaurant manager, Mr Niwan, for his exceptional service. From the second day onwards, he remembered us and thoughtfully brewed milk tea for my husband every morning without being asked. His friendliness, attentiveness and genuine effort to meet our requests—or recommend special breakfast items on the menu—made our dining experience truly a memorable and unforgettable ones.
Having stayed at several five-star hotels across Indonesia, we can confidently say that Mr Niwan stood out. He made us feel sincerely welcomed and delivered excellent and outstanding service throughout our breakfast experiences. His professionalism and warm hospitality reflect the high standards of Four Points by Sheraton.
While all staff members were pleasant and helpful, Mr Niwan was exceptional in going the extra mile and greeting guests with a sincere smile consistently. He is definitely a credit to your team and a good example of how well Four Points Sheraton Bandung has trained and developed its staff.
Thank you for making our stay at Four Points by Sheraton Bandung feel like a home away from home. Thank you Mr Niwan for always delivering your EXCELLENT SERVICES with a smile. We truly enjoyed our breakfast experience in the restaurant.
Lastly, thank you for treating all guests with snacks and AWESOME SERVICES. It was definitely a memorable and lovely stay at Four Points by Sheraton Bandung❤️.
HhobistaycationFor the first time staycation disini. Awal check in sekitar jam 3 tanpa deposit, book non smoke tp adanya smoking , kalau non smoke harus nunggu lagi 30 menit dan semuanya readynya connecting door. Kamarnya lumayan bersih dan amenitiesnya lengkap. Fasilitasnya cukup lengkap dan kids friendly. Bf untuk hotel bintang 4 sorry to say biasa aja, menu dari tiap pilihan kaya western, tradisional, dessert sedikit. Coba nasi goreng juga sudah tidak fresh, seperti sudah dimasak dari malam.
Setelah bf mau balik ke kamar boom, ternyata ada acara lomba di lt 16 untuk ratusan peserta dari luar, alhasil ngantri lift lamaaaa bangett harus ngantri sama peserta acara. Sampe bbrp kali nyoba masuk gabisa karna over. Ga sampe situ aja, pas dari kamar mau co ke fo, kayanya bubaran acara juga atau masih rame untuk acara, alhasil nunggu di depan lift udah sekitar 25 menit selalu FULL dari atas yg mau ke ground floor dan lift yang bisa di pencet/akses CUMA SATU lainnya GABISA. Saking lamanya akhirnya coba cari lift untuk hk/service akhirnya pake LIFT KARYAWAN, dan itupun gabisa lgsg ke lt G, harus ke basement/lt 1 trus turun TANGGA. mau co aja berasa abis nge gym karna udah keringetan NUNGGU LIFT, NAIK LIFT KARYAWAN dan TURUN TANGGA trs jalan lumayan ke reseptionist depan.
Please untuk manajemen/sales hotel kalau mau ada acara, dari semua segi diperhatikan mulai dari tmpt, akses, jam acara, kapasitas tamu hotel dan lainnya. Karna di lift setelah acara pun tamu hotel banyak yang complain ke engineer yang ada didalem lift, masnya cuma bisa minta maaf dan menjalankan tugasnya tapi sayang didepan lift gaada dari pihak hotel yang mengatur penggunaan lift yang berimbas pada tamu hotel.
Semoga kedepannya lebih baik lagi, just want to share my experience.
Thank you.
AAnonyymi käyttäjäHuoneita ja rakennuksia on melko vanha (rakennettu 80-luvulla), mutta ne on kunnossa. Huoneen varusteet kuitenkin voisivat käyttää päivitys nykyaikaisempiin, myös kuten rhe wc keula, kotelot, suihkutiilet, yö seisot, pöytä ja tuolit. Olin huoneessa, jossa on kuuma tubi, ja kuuma tubi on iso ja kaunis, mutta näyttää melko vanha ja täytyy uudistaa. Se oli iso huone, joten se tekee maksun, että maksoin oli hyvin arvokas.
Auton pysäköinti ei ollut katettu, tulin sateessa, ja pesin vaatteeni, koska ei ole parannuskehystä, jota voin lainata, eikä ketään auttaa parannuskehystä. Raportoin vastaanottaja kanssa minun sukeltava märkä vaatteita, he vain pyydettiin anteeksi ja mitään ei tehdä, ei edes tarjota pyyhe kuivaa vaatteitani. Tämä oli suuri pettymys, koska se oli nototel, vieraanvaraisuus huomio olisi kiinnitettävä.
Hotelli oli jonkinlainen vanha japanilainen koloniaalinen malli, joten avoin tyyli ja voit nauttia tuoretta ilmaa. Kun sää on kuuma, se voisi olla todella kuuma ja höyry.
Se oli arvokas raha hotelli. Check-in oli erittäin miellyttävä ja nopea.
Koska se oli suljettu alue, joka tuo rauhaa ja tuoretta ruokaa, se sijaitsee melko suljettu asuinyhdiste.
Joten sinun täytyy mennä melko pieni kadulla päästä tänne ja ei muuta ravintolaa paitsi hotellissa.
Kuitenkin se on lähellä Bogor raya golfkenttä ja ne tarjoavat pyörä retki, myös muita toimintoja.
Pitäkää se ylhäällä, tulen varmasti takaisin jäämään, kun golfaa alueen ympäri tai lyhyt oleskelu perheen kanssa.
VVieraskäyttäjäHere's a template for reviewing a hotel, which can be tailored to specific experiences:
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### Review of the Cordela Hotel
**Date of Stay:** [Insert date]
**Room Quality:**
The rooms at the Cordela Hotel were [spacious/compact] and [well-appointed/sparsely furnished]. The bed was [comfortable/uncomfortable], and the room had [all necessary amenities/lacking in some amenities] such as [Wi-Fi, TV, minibar, etc.]. The cleanliness of the room was [impeccable/adequate/poor].
**Service:**
The staff at the Cordela Hotel were [friendly/aloof], [helpful/unhelpful], and [attentive/unattentive]. The check-in process was [smooth/lengthy], and the concierge service was [excellent/average/poor]. Housekeeping was [prompt/delayed] and did a [thorough/satisfactory/subpar] job.
**Amenities:**
The hotel offered a range of amenities, including [a gym, a pool, a spa, a restaurant, etc.]. The gym was [well-equipped/lacking in equipment], the pool was [clean/dirty], and the spa services were [luxurious/mediocre]. The restaurant served [delicious/average/disappointing] food, with a [wide/limited] variety of options.
**Location:**
The Cordela Hotel is located in [a convenient/remote] area, close to [major attractions, shopping centers, transportation hubs, etc.]. The surrounding neighborhood was [safe/vibrant/quiet] and offered [varied dining options, entertainment, etc.].
**Cleanliness:**
The overall cleanliness of the hotel was [exceptional/average/poor]. Common areas like the lobby and hallways were [well-maintained
SSyarifah MasturahIt was a very good experience staying at the hotel. The staff did accommodate to my request for my husband's birthday surprise. The facilities for kids is just great for the price that we booked. There are varieties of choices for the breakfast spread. The location is near to Ciwalk Malll. The only downside that we faced was the the toilet flushing system. It's not working properly. And also when the 2nd day they make up our room, the housekeeping did not top up the body wash and on the 3rd day just happen i approach one of the housekeeping lady for assistance to top up the shower gel and she said ok but till now we checked out, no one came to top it up. But overall its a good experience with friendly service staffs.
Ttraveller momsLocation was perfect, in the middle of karawang city and surround by malls. Parking area not so big but fair enough. The room odor not quite good, but the ameneties of pillow was great.
SSintha WaeIf you need a place just to relax and do nothing, its the best place for you. Cozy Place, no need to use AC, silent and you can feel the nature…. They provide water in a Galon, no need to bring your own.. you can watch Netlix, Youtube, WeTV.
The stafs is really nice and helpful.
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