We really enjoyed our stay at Le Eminence Hotel. The staff are very helpful and friendly. The food at the restaurant for breakfast and meals was of a high standard. The location of the hotel provides wonderful views of the mountains, especially from the sky lounge. The hotel room was of a good size and it was great to relax on the balcony with amazing views of the hotels garden / grounds and the surrounding mountainside. It was also nice to have a morning stroll through the grounds
Service at Gaia hotel was top notch from the reception at Gaia lounge at whoosh station in Padalarang, transportation to hotel, and hotel stay. We enjoyed our 2 night stays at this hotel which has an expansive walking trails, beautiful koi ponds, and full gym including reformer pilates classes.
Areas for improvements: poor insulation for the family loft suite in Tower A and the quality of buffet breakfast at the Semeja restaurant.
-Room is clean and it has a decent vibe
-I got a work emergency and I needed a bit more time in the room. The receptions granted me free late checkout.
-Breakfast is abundant but some dishes could be too greasy.
-The hotel is attached to a mall. Shopping and dining out are super easy.
Characterful hotel walking distance from attractions like Jalan Braga and the Asia Afrika conference museum. While the decor is a little old, service was great and my loft room had enormous double height windows letting in plenty of natural light.
I really love the location of this legendary hotel in Braga. After a long day of work, it was such a pleasure to take an evening stroll along the charming Braga street, enjoying its beautiful night scenary and lively atmosphere.
However, I was quite disappointed with the service. Although I had specifically requested a non-smoking room, I was assigned a room on a smoking floor. This issue caused an additional delay, making the check-in process even longer. I had to wait from 1 p.m. until 4 p.m. before I could finally enter my room.
Overall, the hotel’s location is excellent and full of charm, but the service quality and room assignment management need improvement.
Nice experience to have staycation during lebaean holiday. The facilities are well maintained, all the facilities and programs are dedicated for good quality guest experience. The breakfast is delicious and may variety. The room is comfortable. The pool is also great especially the long one.
Olin Swiss-Belresort Dago Heritage -alueella ja olin iloinen. Tyylikäs huone, vuoristolämpö ja katsaus luovat rauhallisen retreatin. Rakastin mukavaa ilmapiiriä ja yläpinnan palvelua. Sijainti lähellä Dago’n nähtävyyksiä oli helppo tutkia. Täydellinen ylellisyyden ja luontoa3hyvin suositeltu.
This is always my go-to hotel when I’m visiting. Plenty of malls and food options nearby. The rooms itself are well maintained and in good condition. The TV has access to basic free channels but nothing premium, so there is no Premier League, etc. The only flaw is the hot water, where the water isn’t hot enough.
The access road to the hotel was quite surprising, as the location feels very remote and far from main areas. At first, it raised some doubts, but upon arrival, the concept of the hotel as a hidden getaway became clear. The property and parking area are spacious, and the cool, windy atmosphere is definitely a positive aspect.
That said, the room experience did not fully align with the price point or the expectations of a four-star hotel. The deluxe room felt rather small, with very limited space for praying. Several basic details were also missing or poorly maintained: a broken bedside table that was only available on one side, no toothbrush cup or hand soap in the bathroom, and an overall interior that felt dated, with peeling paint visible in several areas, including the room door. The door lock also did not feel particularly secure, which affected comfort.
When I raised these issues and requested a room change, the front desk staff responded promptly and moved me to a better room. This quick response is appreciated. However, the explanation given suggested a lack of internal coordination, particularly between housekeeping and the sales team, which ideally should be better managed.
On the positive side, the Wi-Fi connection was fast and reliable. Dinner at the restaurant was acceptable—nothing outstanding, but satisfactory. There are limited activities available for adults, and due to the hotel’s secluded location, guests should plan their own transportation. Ride-hailing services and taxis are available, but waiting times can be longer because of how hidden the hotel is.
Overall, the hotel offers a calm environment, a large property, and pleasant weather. However, in terms of room size, basic amenities, and interior condition, the experience feels closer to a 3.5-star hotel rather than a full four-star standard. With better room maintenance and attention to small but important details, this hotel could significantly improve the guest experience.
Pullman Bandung Grand Central is one of those places that quietly reminds you what good hospitality feels like. From the moment I arrived, there was a sense of calm professionalism that made everything flow easily.
The lobby was bright and elegant without feeling distant. The staff were attentive and warm, not in a scripted way but genuinely present. That kind of energy sets the tone for the whole stay.
The room was spacious, modern, and peaceful. The bed was incredibly comfortable, the view opened to the city and the hills, and at night the lights of Bandung felt almost poetic. After a long day of meetings and movement, it was the perfect space to slow down.
Breakfast was excellent with a wide selection and a touch of local flavor. Sitting by the window with coffee in hand, watching Bandung slowly come alive, became one of my favorite moments each morning.
Mahtava
207 arvostelua
9,1/10
Tarkista saatavuus
Näyt kaikki palvelun Kuntosalit tarjoavat hotellit kohteessa Länsi-Jaava
Bbastian16The hotel was in good location.
Actually was arrvived late about 3pm, we booked 3 room. But just available 2 room with connecting door (nice as i request). But another 1 room still waiting, because the room not ready. We waiting for so long until about 4pm we can check in the room (after i request the housekeeping to clean up the room).
After that we had a called, that we had complimentary dinner buffet (for the delayed check in). We was happy.
After we arrived at around 7pm, the food was empty. The staff didnt notice that they need to refill the food. Chicken with kare soup was cold. Foods variety was limited. Also a lady in 1 group was complaining: spending 200K/person, but the food was disappointed. Same also we spend extra charge.
The next morning went to the gym, i found dirty stuff at men restroom.
In the morning before i check in, i try to call the hotel to fix line. But nobody answer the phone. Maybe the mamagement should check it.
It was unexpected experience to staying at 5 stars hotel. Need to improve the service
VVieraskäyttäjäI had an excellent stay at Pullman Hotel and truly enjoyed every moment of my visit. From the moment I arrived, the staff made me feel warmly welcomed with their professionalism, friendliness, and attention to detail.
The room was spacious, modern, and impeccably clean, with very comfortable bedding that ensured a great night’s sleep. I especially appreciated the thoughtful amenities and the beautiful interior design, which reflects Pullman’s contemporary luxury style.
The dining experience was outstanding — breakfast offered a wide variety of high-quality international and local dishes, all fresh and delicious. The restaurant staff were attentive and ensured guests were well taken care of throughout.
Facilities such as the fitness center, pool, and meeting areas were well maintained and added great value to the stay. The hotel’s location was also very convenient, making it easy to access key business and leisure areas.
Overall, Pullman delivers exceptional service, comfort, and quality. I would highly recommend this hotel to both business and leisure travelers and look forward to staying again in the future.🥰
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