Lähetetty12.9.2025
Vyyc94
Ok, location is good, because all the luxury brands are directly downstairs, but hey if you're not there to splurge, no point~ because getting to other popular shopping malls or tourist attraction, there's just no advantage. You may think you get VIP or warm greeting service, but honestly... only if you're lucky AND SEEN and if it's like from 12pm to 3pm? Cause i think that's when their staffs are alert. Next on, check-in is normal, nothing special, remember to pay a deposit. Next on, going to your room, someone will help you with your luggage to your room, which is great, because the floor is so carpeted it is hard to drag the luggage if it's really huge and heavy. Next on, the room... I have so much to comment. First of all, furniture looks old. Toilet is great (+1 point) because it is indeed the biggest and most spacious one i have seen. The cleaning folks does a good job cleaning the toilet BUT! i just cannot understand why can't they just change the smelly damped pillows???????? it's already there when we first checked in. It smells horrible, like your teenage cousin's wet sock after soccer practise in a shoe that never dried after washing. Gross! The really funny part is, you would imagined for such a huge room, the TV would be reasonably sized considering the distance from the bed. HAHAHHAHA, it's so small. I finally understand what it means by 'when someone is speechless, they really would laugh'. 人在无语的时候真的会笑. Like, you are a 5 star luxurious hotel but you can't give a bigger TV that has more modern functions???? Am i still living in the 2000s? Ok fine, maybe they have no budgets for upgrade, fine... It's not like we travel halfway across the globe to watch TV in bed. Next, TAKEAWAYS. Like this really made me so angry, they literally take no responsibility in helping you bring up the food. I mean I don't mind going down to take it myself but let me know i have to! They literally left my stuff there 30 mins until i called them. And the ridiculous part was the delivery guy actually took a photo to show me how he had already passed it to a staff and informed them to deliver it up! Next, their restaurant. Paid for a course meal, and instead of the dishes being served up one after another, they served everything up at one go... wow, ok fine no big deal. BUT dessert took 30 mins and not served. Do you know what is a coursed meal? Do you need to retrain your staffs? Do you think we could have finished the dishes so quickly? Aren't we supposed to savour the dishes and take our time because your head chef took time to design the menu and wine pairings? Like your service really defeats all purpose of us opting to have dinner there. So the irony is we were rushed through our food; we literally felt like we had to speed up because what if the dishes went cold. Then they took forever to serve dessert and we already told them we need had a movie coming up and we were running late. BAD SERVICE.
Overall, my review for this hotel is that, you're lucky you HAD GOOD REPUTATION & BRANDING in the past, but you are FRAILING. You do not deserve 5 star in almost all areas non-related to location. Yes, you may be considered luxurious because you're at the most prime area of Shenyang but so what? Your service and facilities are at most mid-range 4 star. Even 4 star hotels now have robots that would deliver takeaways and TV bigger than yours, and their pillows are clean, what an absolute joke. OK, maybe let's not get so negative, last redeeming factor: you do have a nice view of the city. For service, you may want to learn from your peers like Sofitel, Atour or Serendipidia. You're welcome.
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Hinta yötä kohden alkaen:1 004 DKK
Lähetetty19.9.2024
Suliman Khan 1986
This hotel is supercool. walk distance to the venice ciry. Clean, tidy room with beautiful sea and city view. I have experienced one of the bathrooms with beautiful view for the first time. Friendly reception staff and manager. Received 3 pastry cakes as birthday gift for my wife from the manager. I will admire the manager in charge miss Sun Wei for her great services. I recommend staying here
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Hinta yötä kohden alkaen:797 DKK
Lähetetty20.10.2025
Cameo19
Great location, across from Zhongshan square and 15 minutes walk to Russia street. The marina is a short 10-15 mini taxi ride. This hotel is like an old style China hotel, it’s kind of grand and is kept in relatively good condition, but it is dated with dark wood furniture and not in keeping with the high expectation of an InterContinental, especially compared with other cities. Also, there is a weird smell in the room, and the breakfast spread is limited, even in the club lounge. Also, there was no acknowledgment of my milestone birthday, which was disappointing. On the positive, the executive room is a nice size, bathroom is huge, shower is powerful, the condition is ok, bed and pillows are comfortable, no coffee machine, but free access to lounge with afternoon tea on both days and happy hour where food is served. The pool is large and up to 1.8m deep. The price is relatively good, so overall it was enjoyable. Thanks also to Grace who gave me a late check out and a magnet. I hope they refurbish the hotel soon, as it could be better, through it ain’t that bad ether.
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Hinta yötä kohden alkaen:883 DKK
Lähetetty24.11.2023
Be-Pe-neun
Wellness and feel good oasis in Shenyang
We combined it with a night in the hotel.
Underground parking.
The big building is the spa. It’s not easy to miss.
The check-in is not in the big Spa Building. Overnighters have to go to the building next door, following the „check-in signs“.
There they inform you that:
- The day of check in you can use the Spa area until 10 pm.
- Day of checkout a delicious breakfast with much variety of cooked and fresh dishes, fruits, juices and coffee and sweets is served from 7-10am.
- If you check out before 10 am you can use the Spa area again until 6pm that day.
- To enter the Spa area you need to go to the big building. You need to let them know your room number and they need your passport / ID card.
- You will get a number for your individual locker. If you are a couple check the ticket with number for sign of female or male.
- You take off your shoes, exchange them for slippers they offer and store your shoes in your locker. You get a key you take inside which is for free.
- You will be led into gender separated changing areas.
- You get a free towel, lounge shirt and shirt pants to change in and sign for it with your key. There is staff to show you how.
- Your key shows your number and area in which your individual locker is located in. There is staff to show you how.
- Inside you first pass a gender separated area. Here you can be naked.
- Then you can leave that area and join the gender mixed area.
- It has 4 levels with indoor and outdoor pools and hot tubs.
- Level 1 has outdoor pools, indoor pools, whirlpools, children’s water park and access to the wave park, which opens 4x a day for half an hour.
- Level 2 is more quiet with healthier whirlpool options.
- Level 3 has sauna houses for free open until 10pm, a movie theatre, KTV, food area and a children play area all open until 9:30pm.
- Level 4 is for private treatments.
In winter the outdoor waterpark/slides „the wave“ and terrace pools are closed due to the cold.
We were surprised of how relaxing the stay at the Spa was. There is many people but the Spa building is amazingly huge and has many different areas to lay down and corners in which it was very peaceful.
Our hotel room „Room Queensize-Bed“ was lovely and the staff very attentive. We ordered ice-cubes, extra water and had pizza delivered to the hotel.
All in all, a wonderful experience, which we will repeat.
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Hinta yötä kohden alkaen:1 056 DKK
Lähetetty2.8.2024
Anonyymi käyttäjä
Good location, quite clean, very convenient. I would say i will choose this hotel again
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Hinta yötä kohden alkaen:647 DKK
Lähetetty11.7.2025
Vieraskäyttäjä
Most of the staff do not speak English at all! Only the guys at the reception speak good English and all questions had to be resolved with them, including the restaurant menu - no one in the restaurant, even with my use of a Chinese online translator, could help me with questions about the menu and when I asked the person at the reception to help me understand the menu, it turned out that the kitchen could not cook either the first course from the menu or the second. With dietary restrictions and allergies, you can die of hunger here.
I consider it unacceptable to have non-English-speaking staff in a franchise of an English establishment.
The cook at breakfast talks on the phone right at the place where food is prepared during breakfast. I wanted to ask him a question about the dishes on the first day - he was texting on the phone, on the second day he was directly talking on the phone.
The dishes at breakfast are either not named at all or are named only in Chinese.
There was no seller in the store at the hotel no matter how many times I went in to buy a T-shirt. In the end, I tried on what I was interested in at the store, chose it and went to the reception to pay for it. The next day, a salesperson appeared in the store and told me that the T-shirt I bought the day before had a 20% discount for a month, but when I paid for it, I paid it full price and thus I was deceived by 20% of the cost of the T-shirt and did not give any receipt.
The pool is very small and not deep for such a huge hotel. If there is someone else in the pool besides your partner, there is not enough space.
The sea near the hotel is dirty. Nothing is suitable for swimming - there are no sun loungers, there is no space on the beach specifically for the guests of the hotel. The beach is across the road from the hotel.
There was only one coffee machine at breakfast and it didn't work both days. You could ask a restaurant worker for coffee.
The hotel by the way has a cool energetic staff and that's nice. The room cleaning is high-quality.
There are renovations going on at the hotel and guests can't use all the hotel areas.
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Hinta yötä kohden alkaen:655 DKK
Lähetetty20.6.2025
Vieraskäyttäjä
## Ihana perheloma The Castle Dalianissa
Vietimme perheenä neljä yötä The Castle Dalianissa ja nautimme kokemuksestamme täysin siemauksin. Tilavasta ja kauniisti sisustetusta huoneestamme 12. kerroksessa oli upeat merinäköalat, mikä teki vierailustamme todella ikimuistoisen.
Hotellin sisääntuloaula on vaikuttavan suuri ja tyylikkäästi suunniteltu, mikä loi tervetulleen tunnelman heti alusta alkaen. Lapsiperheille on tarjolla suuri leikkialue, josta veloitetaan lisämaksu. Onneksi hotellin vieraat saavat alennusta.
Ulkona hotellilla on viehättävä pieni puisto, josta on upeat näkymät lahdelle ja kaunis maisemointi – täydellinen paikka rentouttavalle kävelylle. Hotelli sijaitsee pienellä kukkulalla, joten kävelymatka takaisin keskustaan on hieman pitkä. Ilmainen bussikuljetus on kuitenkin erittäin kätevä, ja se tarjoaa helpon kuljetuksen alas kaupunkiin ja takaisin.
Huoneemme oli harkitusti sisustettu ja erittäin tilava, ja siinä oli suuri ja hyvin varusteltu kylpyhuone. Yksi pieni haittapuoli oli, että sängyn vieressä oli vain yksi pistorasia (vain toisella puolella) eikä USB-portteja puhelimien lataamiseen, mikä olisi ollut mukava lisä.
Aamiainen ja muut hotellin ateriat olivat herkullisia, ja tarjolla oli runsas valikoima sekä kiinalaisia että länsimaisia ruokia. Ainoa parannusta vaativa alue olisi aamiaisravintolan wc-tilojen siisteys, jotka valitettavasti olivat usein epäsiistit ja kaipasivat useammin huomiota.
27-asteisena pidetty uima-allas ei ollut ihanteellinen pienille lapsille, koska siellä ei ole erillistä lastenosastoa. Vieraiden tulee myös huomioida, että uimalakin käyttö on pakollista. Allasalueella on mini-suomalainen sauna ja pukuhuoneisiin integroitu höyrysauna. Altaan vieressä on kuitenkin vain aurinkotuoleja, joten saunakokemus oli aivan erilainen kuin rentouttavat saunakäynnit, joihin olemme tottuneet Euroopassa.
Kaiken kaikkiaan Castle Dalian tarjoaa ihanan loman kauniine näkymineen, erinomaisella ruoalla ja perheystävällisillä palveluilla, mikä tekee siitä loistavan valinnan alueella vieraileville matkailijoille.
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Hinta yötä kohden alkaen:1 251 DKK
Lähetetty9.11.2025
Vieraskäyttäjä
This hotel is amazing! The staff was very attentive, especially Eric Jin, the manager of the concierge department, who helped me solve my personal problems and other travel questions very well. He took the initiative to attack, which exceeded my expectations. I often fly and travel all over the world, and this manager stands out among the many people I have come into contact with over the years. He is definitely a pearl of Shenyang. This manager is definitely a valuable asset of a Swiss hotel. With his way of thinking and motivation, he will be very successful in the future.
Very, very touching.
Thank you
Eric Jin and the Swiss hotel team, I will come again.
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Hinta yötä kohden alkaen:453 DKK
Lähetetty9.10.2025
HansOlivier
My stay at Shangri-La Hotel Dalian was pure joy! 🏨 The room was super comfy, a cozy haven for unwinding after adventures. 😴 The food was mouthwatering with every dish bursting with flavor! 🍽️ The gym was top notch, perfect for a solid workout. 💪 The hotel’s own gorgeous park next to the café area was a serene gem with stunning scenery that made morning strolls magical. 🌳☕ Highly recommend this luxurious escape for anyone exploring Dalian, it’s a traveler’s dream! 🌍 #ShangriLaDalian #TravelInspo
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Hinta yötä kohden alkaen:824 DKK
Lähetetty22.6.2025
Vieraskäyttäjä
Very good, polite, friendly service. Rooms in one wing of the hotel are very spacious and more fresh than in another one. Decent breakfast. Convenient central location with the local food street right next to it and other sightseeing spots in a walking distance. Nice price to quality option. Definitely recommend.
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Hinta yötä kohden alkaen:676 DKK