I always enjoy staying at this hotel. It's clean and comfortable, and it comes with a wonderful breakfast! Staff is friendly and very helpful when needed. The beds are very comfortable, and a blankets are warm!
We picked this place for price and location. We didn’t expect to wake up to a broken hose on the toilet and all of our clothes soaked. They did give us a plastic bag to put wet clothes in… but no offer of even a partial refund.
Best hotel since we’ve traveled over the holidays. This was a good midway stop for us to take a rest before heading home. Staff was super nice, breakfast was included even if they originally said it wasn’t, parking was free/available (no extra surcharge), hotel was super clean and layout was nice, they provide Starbucks coffee in your room (for those coffee lovers) and they have a good coffee machine as complimentary that you can grab at anytime. They have a vending machine for you to grab any snacks if needed on your floor. The price was worth it. I would 100% stay here again! Springfield also introduced me to a few fun activities around the area as well so it’s definitely a place to go visit and if so I recommend this hotel!
This was the best hotel trip I've been on since my cancer. The customer service was Awesome!!! So much interaction with the staff during our time there. From checking in to breakfast and the bar host down to the cleaning staff made our stay so much enjoyable. Thank you all we needed that. And on top of that it was our 17th wedding anniversary.
Great service, great location for the area, but the hotel and facilities are a bit dated and in need of a refresh, but everything was clean and well maintained. Shower pressure was good and beds were comfortable.
The stay was wonderful and the staff was very welcoming. I would highly recommend this hotel to anyone looking for a place to stay. Thanks for making my stay so enjoyable.
Erittäin hyvä
94 arvostelua
8,2/10
Tarkista saatavuus
Näyt kaikki palvelun Aamiainen tarjoavat hotellit kohteessa Missouri
VVieraskäyttäjäNot a good experience at all. The physical appearance of the exterior of the facility looked inviting. Could barely understand the guy at the front desk due to a language barrier. Got to our room and it reeked immensely of a pine scent that I guess they sprayed all over the carpet because I couldn’t find a room deodorizer of any kind in the room. Couldn’t open the window as it was not made to be opened. Cranked the fan on the AC unit just to get some air movement as our eyes and throats were burning . Thought about asking for a different room but I’m sure it would have smelled the same way, as the hallways also smelled of the same strong fragrance. The bed was hard as a rock and we both tossed and turned most of the night just to wake up to a back ache. Sheets didn’t smell very clean either. Breakfast was okay but the coffee was very weak. Here’s a pic of how dirty the bathroom light switch was. Disgusting… I don’t know how this place had such high ratings before I booked the room. I’m kicking myself in the a$$ now for what I paid and we went through. Avoid at all costs…
VVieraskäyttäjäWe have been to a lot of casino hotels in various states, this rates as an average basic hotel. It needs updated in a lot of ways. Still has corded phone in hotel bathroom as if the late 1990’s. I’m sure it was an awesome place over twenty years ago, but it has not changed with the times. It was clean but basic in all the ways possible. The restaurants at the casino were good just the hotel itself needs upgrades.
MMacDouggalCan’t say it’s run down per se, but dated. Great check-in guy, and a huge room, but that’s it. The place is dark and dank. I’m attaching photos which will be more descriptive.
The worst was noise in the room starting at about 1 AM lasting over two hours. The first hour and a half we experienced basically sonic booms in the room. The whole room shook, particularly the ceiling, making it impossible to sleep, in fact, waking us up. This noise repeated Every 15 to 60 seconds for the next hour and a half. Crazy loud BOOM. We were on the top floor so someone jumping above us was not an option. Maybe the noise was coming from a room next-door where someone was body slamming. The last 45 minutes we spent listening to a kid cry in the room next-door from about 2:45 to 3:30 AM. 
CCHERYL HARLANCheckin was crazy. It was super busy due to the concert in town, so we checked in about 30 min early (3:30) but a room wasn’t ready. We were told we’d receive a text when it was. So we waited in the lobby. At around 5 pm, (the concert started at 6!), my husband went to ask and yeah, it was ready, and he was given the key. So…a bit frustrating. Idk how the property can expedite this process because the line to check in was almost out the hotel doors. For the price we paid for one night, it should be better. Online checkin or something. Room was ok. Nothing worth what we paid, but nice. View overlooked the stadium, so that was cool.
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