Hotellit mukavuudella Aamiainen maassa Yhdysvallat, provinssissa Connecticut

Room was fairly clean but the hotel is old and a bit run down.  The location of the hotel , downtown of Waterbury , is not great.  We heard gun shots during the night , and did not feel safe walking around outside.  Was told to park our car in the a specific parking lot that ”had surveillance.”  All in all - an old hotel in a rough neighborhood.  Will not be coming back

For example there was not toilet brush, and not foucet with flexible tube. We could not use the wifi and the man in the reception gave us a phone no to ask them how to solve the problem instead of doing it himself. Poor service ”by Hilton”

Location was perfect for us with quick access to Yale University and its nearby restaurants and shopping areas. Housekeeping services are minimum (just refills of amenities, exchange of towels, and garbage emptying) which fit us perfectly. Only downside is no restaurant but considering the location it was no problem - plus there is a lobby shop for those “emergencies” when you don’t want to walk anywhere. All staff were very kind and service minded.

Good property to stay at for our visit to Yale! Would re-book! Slightly old but nice big rooms and good service from the staff!

Nice location no issues. Good for business travels.

Location is perfect heart of the city. Just walk by Yale University. Rooms are big and very clean. Bathroom is very clear and complete with all needed amenities. Front desk always very friendly and polite. It’s my second time living in Omni Hotel New Haven and will choose again for my next trip. For those who they love nightlife must live here because it’s just cross the road have best nightlife bars and clubs. Perfect Hotel I Recommend 100%

La chambre n' était pas complètement prête. Il n'y avait pas de sofa, un grand espace dans le salon était libre. Ils n'y avait pas de serviettes, papier de toilette, ni les petits produits qu' ils donnent normalement à la chambre. J' ai dû demander le tout à la réception. C' est comme si la chambre n' était pas terminée d'être nettoyée.

I reserved my stay with trip.com and was over charged by the hotel. The manager won't return my calls.

This hotel is in immediate need of reinvestment. It was built in the 50's and it looks like in the rooms that was the last time any money was spent. You have a small in the window air conditioner unit. The two night stand lights did not work. The safe did not work. The hair dryer did not work but the front desk provided a new one. The bathroom sink was stained or dirty. To flush the toilet you have to stand there and hold the flipper down until the toilet completes flushing. The ironing board had been bent at some time in its history so it sloped down went set up. There was no elevator so you carry your belongings up an old metal outside staircase to the second floor. This hotel is in an excellent location and the exterior looks wonderful. But I would recommend that you stay elesewhere.

The room was clean. It looked like it had been remodeled recently. They had usb plugs on each nightstand and automatic black out blinds which was nice. The staff was friendly. The room didn’t have a working phone which I did inform the desk at checkout.