Hotellit mukavuudella Aamiainen maassa Malesia, provinssissa Johor

The Hotel Location is easy to access and lots of good food & salon amenities around it. Likewise, the Hotel Room is clean and tidy. The Customer Service is friendly & courteous. Also, I would like to compliment their Technician Staff having good fast response who came to repair our Card Slot System immediately when we notified them that our room has no more power supply due to the faulty card slot system. Keep up thwbGood Work!

Hotel is wearing down fast. I have stayed quite a few times and surprised how fast it’s wearing down. They don’t provide hand soap at wash basin. I needed to call guest services and it took them half an hour to bring me 2 small bars of soap. Did they expect me to bring my own soap to wash my hands or use the soap in the shower - I am a little confused. Anyway location is still great and the new huge store Mr DIY is great. Also the anchor butter at breakfast tasted like margarine but on closer examination it is butter.

5-Star ⭐⭐⭐⭐⭐ Absolutely impeccable stay! This place is super brand new, spotless, and unbelievably classy from the moment you walk in. Huge space with a big balcony overlooking the awesome sea view! It made us all smile waking up to it! The home is simple yet beautiful and immaculately clean down to every detail. The toilet? Super classy and hotel-level luxe. In fact, one of our kids said, It’s like a classy hotel in a homestay!” and they were 100% right! If you want space, style, and that five-star feel without the hotel price tag, BOOK THIS NOW! My family and I can’t wait to return and will definitely book this again, and check out all their 3- 4 bedrooms units! Definitely a gem! Don’t miss it!

First time here and absolutely love the hotel Very clean and great stuff The rooms were a little small but overall still very good Just 5 mins walk to mid valley mall Breakfast was one of the best I’ve tried in Jb. Had so much of choices. And very nice too Hotel delivered the request I put I Will definitely go again Very happy

Mixed Experience – Good Service Recovery but Initial Handling Could Be Better I recently stayed at Holiday Villa Johor Bahru City Centre and had a mixed experience. For the first two nights, we suspected the room was not properly cleaned as both my husband and I experienced continuous sneezing throughout the stay. I reported this to the front desk after the first night, but no action was taken or escalated. Unfortunately, we had to endure a second uncomfortable night before I raised the issue again to the duty manager. I must commend the duty manager for her prompt and decisive action — she arranged an immediate room change, which made a significant difference. This level of service recovery was appreciated. However, it is unclear why the initial concern was not escalated earlier by the front desk, which could have prevented unnecessary discomfort. On a positive note, when I fell sick during the stay, the front desk staff were thoughtful enough to send porridge and warm water to my room — a kind gesture that I truly appreciated. The hotel’s location is very convenient, and the breakfast selection varies daily, which is a plus. A special mention to the egg station staff — they were consistently friendly and attentive, handling every request with a smile even during busy periods. Check-out was smooth and efficient. Overall, while there were some lapses in initial handling, the service recovery and certain staff members’ efforts stood out.

The hotel is located in a convenient spot, especially if you are driving. They were having Ramadan buffet promo during my trip but it is a short drive to lots of nice restaurants. We tried Teck Sing for their curry fishhead and paper wrapped herbal chicken (prepare to queue) and Ah Soon BKT. Car park is free for hotel guest. Room design looks dated and lighting is adequate but could be brighter. Toilet looks like it belongs to a different decade. The shower curtain rod was bent and looks flimsy. Overall it is alright for a night stay but they should definitely update their rooms. Plenty of new boutique hotels around for the same price.

Book very last minute and found this hotel. It’s was cheap, room was so big and very clean to my surprise. Furnishing might be abit old but still well maintained. Does not have hair dryer but all other toiletries available. Water dispenser which is what I need as mineral water in the room always not sufficient for me. Will come back to the hotel again as the staff was really helpful and friendly!

This is the second time my family were staying in this hotel, we have a good experience and stayed for the first stayed but the second time seem like the customer service standards dropped, and also breakfast was nit as good as the last time, may try other hotels next time.

Didn't know the top floors of the apartment block is run by Shama. Used to book the different apartments on the lower floors and was happy so I took this thinking it is the same. But no. First was the level. You will be staying at the top last floors, which is a first for me. Then the apartments were fully furnished - fridge, microwave, cooking hod with all the plates, utensils needed. Was so spacious. Next the room. Step into the shower and it was with an attached make up room complete with mirror. I think ladies would love these. The double door, one enter from living room and another from bedroom is a convenience. They provided toothbrush and all the shower gel and shampoo. Shower worked with hot water. Nice stay.

We booked the Deluxe King Plus. The bed was huge at 2.1m, and the oversized pillows were big enough for two kids and both parents. On top of that, it also had a sofa bed for two people, which is fine for kids, but adults probably would not sleep very well on it. The soundproofing was superb, and NSK Supermarket was just within walking distance. We tried the Kanteen breakfast food, and the tom yum bee hoon is a must-try. We also loved BookXcess and went back every day. They had a promotion: buy 4 books and get 1 free, with the free one being the cheapest. Book price are relatively cheaper(alot of olden books. Location-wise, it is near Tuas, so you can take Grab, but it is not the most convenient. Overall, 9/10. Will come back again