Hotellit mukavuudella Aamiainen maassa Kirgisia, provinssissa Tšyin alue

Pros: - Clean room, strong wifi signal, working water heater - Convenient location to major attractions in Bishkek, there is also a money changer right within the hotel premises - Staff speaks good English - Delicious breakfast with a wide spread of food

A decent guesthouse. The staff are very friendly and accommodating. The rooms are clean and the beds are comfortable. The hot water works perfectly. The breakfasts are good. Overall, nothing but positive impressions. It’s a bit far from the city centre, but with taxis available, that’s not a problem.

We stayed for 3 nights and the place was very clean. They cleaned our room everyday, which was nice. The location is great, just a short walk to Faiza Restaurant and Globus Supermarket. The staff were friendly, always smiling, and very accommodating. They even let us rest in the lobby and stored our luggage when we arrived early before check-in time. Amenities are a bit limited though there’s a small café but no gym or sauna. Breakfast is basic and almost the same every day, but it’s fine for a quick start to the day. Overall, it’s a nice and comfortable hotel. Good location, clean rooms, and helpful staff. Would definitely stay again.

還好之前辦的簽證沒到期，飛機上人不多，下大雪天氣不好半夜才到，大廳非常暖和，剛好趕上聖誕節前，一樓的聖誕裝飾很漂亮，配上聖誕小音樂，一下子有種很浪漫的聖誕電影般愜意的感覺。 大堂有很多的沙發位，單人的，雙人的，組合多人的，很適合發呆和聊天。 我定的單人間，房間面積不大挺温馨的，床墊挺舒服，早餐也不錯，服務也挺周到的，我是i人，整體感覺不錯，樓下餐廳的減脂餐挺好的。

convenient downtown location, yet quite quiet; fast check-in check out; 3+ stars facilities; some of the sockets are of UK standard which could be helpful for certain people; central heating is a bit too hot, need to open the window from time to time; bed sheets aren’t changed every 3 days as supposed and the floor could be washed better; gym is the way too small, apart from that all good, breakfast is satisfactory

Nice hotel just little distance from city center, a big supermarket a less 100 metres with bus stop to get everywhere in city. Rooms nice and well equipped, staff fabolous above all receptionist Dimitri always eager for help. Breakfast buffet but food delicious and a 24 hours coffee and hot drinks avaible

Nice breakfast spread of cold cuts, fish, different milks, varied omelettes, and a selection of cereals and nuts. Nice ambiance as well, at the terrace on the top floor of the building. The room is very spacious, and the bathroom clean and sleek. Recommended!

The place is very comfortable, and easily accessible to the major city sites, stores and restaurants! Breakfast has many options, and their is even a casino inside!

We stayed at Urban Hotel Bishkek a few months ago and had a wonderful experience. The hotel itself was exactly as described, clean, tidy, comfortable, and well maintained. Everything was straightforward and pleasant from the moment we arrived. It really felt like we got more than what we paid for. What truly stood out, however, was the team’s exceptional commitment to customer service. On our departure day, we had to leave about an hour before breakfast service normally began. We asked if it might be possible to have something small packed to take away with us. Instead of simply agreeing to that request, the staff went far beyond our expectations. They kindly offered to ask the cook to start preparing breakfast earlier just for us so that we could come down and enjoy a proper breakfast before leaving. It was such a thoughtful gesture and really made us feel looked after. A huge thank you to the team at Urban Hotel Bishkek for their kindness and hospitality. It left a lasting impression on us and was a wonderful reflection of the warmth we experienced throughout this amazing country.

Decided to book the same hotel for our return leg after trekking in Karakol. First stay at Novotel was excellent (see my other review) but the second stay was horrible. Check in time was 3pm so we went out for lunch and got back at 3.20pm only to be told that one of the two rooms was not available. Reception staff, Zania, was rude and unapologetic and didn't even bothered to provide an estimated time. Another receptionist told us it would be about 30 mins and they would send the keys to the room. We went into the room and at 4.15pm we called the reception desk and they told us they will deliver the key in 5 mins. 10 mins have passed before the key was delivered. 5-star hotel with poor time management and bad service - no follow up on room key. Other areas were good though EXCEPT front desk staff. Staff at massage/pool were polite, so were the restaurant staff. Please educate your front desk staff especially Ms Zania, as they are the first line of service.