I had an excellent stay at FM7 Resort Hotel – Jakarta Airport. The hotel is very clean, the rooms are spacious and comfortable, and the facilities are impressive, especially the pool and spa.
What truly makes the stay outstanding is the exceptional service. Randy, Cyndi, and Aulia were extremely friendly, professional, and always ready to help with a smile. They truly went above and beyond.
I highly recommend this hotel, especially for travelers arriving or departing from the airport. A stay worth repeating
أقمت في فندق FM7 ريزورت – مطار جاكرتا وكانت تجربة ممتازة من جميع النواحي. الفندق نظيف جدًا، والغرف واسعة ومريحة، والمرافق رائعة خصوصًا المسبح والسبا.
لكن ما يميز الفندق فعلاً هو الخدمة الاستثنائية. كان الموظفون Randy و Cyndi و Aulia في غاية اللطف والاحترافية، ساعدوني بكل ابتسامة وقدموا خدمة تفوق التوقع.
أنصح بشدة بالإقامة في هذا الفندق خاصة للقادمين أو المغادرين عبر المطار. تجربة تستحق التكرار
The hotel was very near with the airport and the free shuttle bus was very accomodating. For budget traveller it is good, but do not expect too much. The bus provided was very old van with no aircondition, but as long as you can reach the airport on time then it is acceptable. The hotel provide very basic amenities as for transit hotel. However, at night you can hear the noise like plate/spoon or pipe clattering and people's chatting.im not sure if it was sound from kitchen or the other room beside us. And the room got mosquitos. Overall the room okay.
A good base if you have transit or early morning flight to catch out of Terminal 3 of Jakarta Airport. Please be aware that there are 2 Anara Hotels, 1 is slightly the older one located attached & near to International Departure called simply Anara & this one, a newer one (opened in 2025) called Grand Anara (near domestic departure). Grand Anara iş slightly cheaper & has a pool. Despite its location closer to Domestic flight area but as it is in the same terminal with international departure. We stayed there to catch an early morning flight to Japan. Room is quite spacious, very comfy bed & good shower as well. We did not try their Restaurant as there are plenty of restaurants at the Terminal 3 building just a short walk away. Will definitely stay there again for transit or early flight.
Free shuttle even at midnight! Very good communication and quick to arrive. All staff were extremely friendly and polite. The hotel room was lovely, very clean (and I am very picky!) with freshly-washed linens. Large bathroom with great hot shower. Very quiet place despite being so close to the airport. Nothing negative to say; it was a 100% positive stay and I would highly recommend. Shuttle back to the airport was right on time and despite having a lot of people, it went quickly and we were at the airport in only five minutes.
The staff were friendly and helpful. I requested airport pick-up and drop-off service, which was provided as a complimentary service.
The room was generally clean, although the bathroom sink was clogged, and I had to remove the lid to let the water drain.
The food was generally great with a good variety of options. However, the fried rice and sautéed vegetables were a bit too dry.
We stayed one night at the Anara Hotel. Great location if you have a connecting flight the next day! The room was well insulated; you couldn't hear anything from the airport.
Location is good. it's near to the airport.... staff is good...... outside there are no food d points... although they have some snacks and instant noodles at the reception u can buy.... there is a free shuttle to the airport but only up to 1pm. after that u have to pay 55000 IDR and they will drop u. there is not tooth brush and tooth paste. room is enough for a short stay and for one person. they will provide u breakfast for 50000 IDR but honestly I didn't like that. Rice was too salty and chicken was not cooked properly... I booked room with river view but it wasn't like that.... overall it was clean... WiFi was working well.... they provide wake up call....
The check-in process was very fast, taking only a few minutes, and the receptionist was very friendly. I had complained that the air conditioner in my room wasn’t cold, and the technician quickly came to check and fix it. Overall, I was satisfied with my stay, but the bedsheet had some stains, which made it look less clean.
I stayed at this hotel for a short business trip and had a comfortable experience. The room was well maintained, the working environment was convenient, and the service was professional. The location made commuting easy, which added value to the stay.
NnilacandriaI had a wonderful stay at Sheraton Airport Jakarta, and I’d love to share my experience.
Special thanks to Mas A Gree from the restaurant team for his extra care and warm hospitality. He is very kind, friendly, and always checked on me and my husband every morning during breakfast—offering new dishes and making sure everything was perfect. The food was amazing too!
Also, thank you to Mba Caca, as well as Mas Ryo, Surya, and nindi for their great service.
Not to forget the warm and polite shuttle driver, Bapak Priyanto Julian, who was very helpful.
And thank you to Mas Vincent/Joshua for taking care of my many pieces of luggage, hehe.
Overall, it was such a pleasant and welcoming experience.
I will definitely come back to Sheraton Airport Jakarta again!
GGloryne VincyI stayed at this hotel for a short business trip and had a comfortable experience. The room was well maintained, the working environment was convenient, and the service was professional. The location made commuting easy, which added value to the stay.
AAnonyymi käyttäjäLocation: 15-min car ride to airport. Free shuttle service provided by the hotel at 1.5-hour interval. No other business or eateries around the hotel.
Amenities: Basic toiletries provided. Only multipurpose soap is available as hair, conditioner and body shower.
- No room slipper provided.
- No bottled drinking water provided but you could refill at the water dispenser along corridor.
- No facial tissue available in the room.
Room: Size is sufficient for solo or two travellers.
I was unfortunate to get corner room directly opposite the staff room. The staff got in and out throughout the night and I woke up to noises.
Room isn't bright enough for working.
KKongLSHad a good sleep at this hotel. It's not fancy but it's a reasonable option if you have an overnight layover in CGK T2. T3 has at least 3 other hotels at different price levels so you would find a newer hotel over there if your departing flight is from T3. The hotel is located inside the T2 terminal near the skytrain station. If you need to get to another terminal the next morning, you should budget an additional 30 minutes for the trip. Food choices in T2 are much less than in T3 but there are a few outlets that open 24 hours, so, as long as you are not choosy, you won't go hungry (we had A&W and it was lousy). This hotel starts serving breakfast at 3 am. Breakfast is not fancy but adequate, with salad, fruit, the usual buffet of rice and pasta, a few complements, bread, coffee, etc. You might need help with heavy luggage to bring them up & down the ramps at a couple of staircases. There is a BIG smoking room near the reception. A peculiar thing with this hotel is that the rooms are spread along long corridors on both sides of the reception. If your room number is 1, it'll mean a >200m walk from the reception.
VVieraskäyttäjäLobby was nice but the room itself definitely has seen better days. The wastafel faucet almost off, it keep wriggling whenever you use it and there's something like black mold on the lining of it. The toilet paper holder completely broken. I was being careful making coffee because the table that hang by the wall was askew, if nothing done to it pretty sure it'll fall off soon.
Also there's no chair available so I had to drink by the bed.
The staffs were nice though. It was short visit so it's okay-ish for airport hotel but it'll be nice to see some improvement
AAnonyymi käyttäjäD’primahotel Airport Jakarta Terminal 3 Wellness Center is a convenient and practical choice for travelers in transit or with early flights, located right inside Soekarno-Hatta Airport’s Terminal 3. The rooms are clean and modern but quite compact, with no windows and limited space for large luggage. Staff are friendly and helpful, and the wellness center offers a nice place to relax before or after a flight. While the location is unbeatable for airport access, some guests note minor issues such as noise from the corridor, fixed air-conditioning, and small bathrooms. Overall, it’s a great option for short stays and rest between flights, offering comfort and efficiency rather than luxury.
VVieraskäyttäjäWe stayed one night at the Anara Hotel. Great location if you have a connecting flight the next day! The room was well insulated; you couldn't hear anything from the airport.
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