Heartland has the ideal location - just a short walk from the heart of the city, yes the views from the King Chalet room was breathtaking. Thankful to be assigned a very nice corner room for my week’s stay. Interior of the room is kept simple yet comfortable. I had a most unforgettable stay!
They have this policy of no loud music after 10pm but sadly our first night the people who stay on the buttom room bought their own speaker and turn on loud, beating music even after midnight. We called the reception at 11pm which they responded but the people just turn down the music and turn it on again after they left.
Overall, Good location as Dunstan lake is nearby, Worth the money and the have a good view.
Unfortunately, my stay was not very comfortable. The soundproofing is very poor, and there is a nightclub nearby that plays very loud music late into the night, making it difficult to sleep. For those who drive, can park on the roadside across the street for free after 6pm. In addition, the shower water pressure was very low, which was disappointing.
What an absolute gold mine of a hotel …. The little units had all you could want they were warm cosy clean and comfortable. With an absolute bonus of a heated bathroom floor.
We stayed a couple of nights and ate at Boots and Jandels and the Wrinkly Rams both delicious. We also went to the hot springs which were delightful.
The manager here was also so friendly and helpful I would 100% recommend this accommodation to anyone.
I am truly very grateful to the owner for providing a room that exceeded our expectations, and both my friends and I really enjoyed it. As soon as I stepped inside, I saw the most beautiful scenery outside the balcony. The room is very spacious and clean and comfortable. This is the best check-in experience!
I had a great experience at Scenic Hotel. During check-in, the male staff member was extremely friendly and helpful. He gave me lots of useful information about the area, including the best places to eat, where to park, and tips for seeing the penguins. His local knowledge really helped make our trip easier and more enjoyable.
The next morning, after coming back late from travelling, I asked the reception if I could check out 15–20 minutes later. The staff member on morning reception was very cool, understanding, and friendly. She happily allowed the late checkout with no issues at all.
Overall, both staff members provided excellent service, and I really appreciated their kindness and helpful attitude. Highly recommend this hotel for both comfort and outstanding customer service!
Hotel with nice history, beatiful garden and relax zone.
In the hotel you can find bar and restaurant with nice food and fireplace. For guests is also available hot tub.
Room itself was small, with very old tv and basic facilities. It would be nice if the windows are clean also from outside because having birds dropping decrease guests general feeling about the room.
I wish we didn’t have to leave so early because the bed was amazing! Great place nearby the shopping area. Only downside was that there is no shuttle to the airport. Taxi was 30$ for 1 minute ride, so we walked to the airport (takes up to 30mins depending how slow / fast you walk). The view is beautiful from the windows and the design in the room was great.
Location: The hotel is located close to the Queenstown airport but approximately 15 mins away from Queenstown itself.
Parking: There is no parking bays at the Hilton (only valet) itself but it shares with Doubletree which is limited. Due to some maintenance work, level P2 was closed off and had to park in a reserved slot for the night. Cost of parking is NZ$ 16 per night.
Rooms: This is where my issue lies, the room temp is centrally managed and it was freezing at night especially with the floor to ceiling windows. Had to go to the front desk for portable heater and extra blankets on the 1st night. Bathroom is non-heated (with tiled floors) so extra cold in there. In most places we stayed in NZ, the bathrooms had heated lamps overhead for comfort. I requested the accessible room for mom and it was provided as requested although the location of the room was on one end of the building which is a distance to walk.
Food: Breakfast was a good selection and ran from 630 to 1030am.
Erittäin hyvä
349 arvostelua
8,8/10
Hinta alkaen
127 EUR
yöltä
Tarkista saatavuus
Näyt kaikki palvelun Baarit tarjoavat hotellit kohteessa Otago
EEphywoldI had 3 night Copthorne Hotel and Resort
Queenstown Lakefront the room is clean and basic the bed comfortable l had a good sleep the room to big even had a good seating area coffee tea in the room TV had variety of choices however the bathroom that not that great they need to get rid of that bath basin I am not sure what is purpose? The shower curtain so cheap common if you charge your guests a top dollars you can afford a decent shower curtain it New Zealand not a 3rd world country. All the Wi-fi so terrible even basic email take time to download also what is deposit for if you don't have any minibar in the room? I think all those can improve a good management I had pizz one night taste good anyway this Queenstown accommodation always in short that way they don't care still a good place to crush a big hot two.
VVieraskäyttäjäPod set up was good having own space, and lockers were a good size, but it was quite difficult to get into the top bunks. Wouldn't be easy if you had any accessibility issues, so request bottom one if this is the case. Kitchen was unable to use at time of visit which was a problem for us. Laundry easy to use and not expensive.
VVieraskäyttäjäValitsimme tämän hotellin, koska odotimme nauttivan sen viinitila/ruoka. Muussa tapauksessa olisimme pitäneet Queenstownissa paljon ravintoloita ja pubeja.
Kun saapuisimme aamulla, me panimme merkille toivomme kokea heidän viinitila ja ruoka (tai ainakin sormenruoat) kun varasimme hotellin, ja saimme sähköpostia, että he eivät voi taata, mutta tekevät parhaansa palvella tarpeitamme. Silloin meille ei lähetetty sähköpostia. Kun saapuimme hotelliin noin kello 6:00, kukaan ei ollut tietolaudalla, joten meidän oli mentävä bistro tietää, että he jättivät avain turvalaatikossa ilman ilmoitusta tai lähettää meille mitään sähköpostia sen salasana. Meidän piti odottaa bistronainen soittamaan hänelle, mikä oli hyvä, ja pahempaa kuulimme heidän bistronsa varattiin ryhmätapahtumaan, joten emme voineet käyttää tilaa. Meidän piti ajaa 15 minuuttia lähikaupungille ja ostaa ruokaa supermarketista. Mielestäni hotelli olisi pitänyt ilmoittaa meille, että heidän bistro-/ruokapalvelunsa ei ole mahdotonta käyttää ryhmätapahtuman vuoksi, ja meidän on valmistauduttava ruokaa. Kun tarkistin, jätin huomautuksen aiheista ja odotin, että he lähettävät minulle sähköpostin, jossa he ilmaisivat vilpittömän anteeksipyynnön. Vaikka pidän huoneesta ja koko paikasta hyvin paljon, mielestäni Kinross huone tarvitsee ammattitaitoa suorittaa heidän oleskeluohjelma. Se olisi voinut olla paljon mukavampi, muistinmuistinen oleskelu kokemus.
AAylwinDDoubletree was a last minute decision upon arriving Queenstown from Mt Cook. Although it is pricey, no regrets getting a room here for 2 nights. It came with a fully furnished kitchenette where you could do some cooking but didn't utilize this since we ate out. One peeve I don't understand is the need to pay for parking since onsite (NZD$ 16 per nite). There's ample parking and for guests that drive in, this should be complimentary for stay duration.
Location is outside of Queenstown but water taxi available from hotel dock. Recommend for the environment and fantastic room but giving 3 stars for facilities due to need to pay for parking.
Location by the lake allows peace and quiet and also wildlife encounters. Front desk staff during checkin time was very attentive and helpful as well.
::))We were thrilled to be the very first guests to leave a review for this stunning new resort! The location is fantastic, just a quick 10-minute drive to town, and our room offered breathtaking views of the Shot River, creating a truly relaxing atmosphere.
We arrived around 10 PM, and the hotel reception was impeccably prepared, warmly welcoming us and even upgrading our room! It looked exactly like the photos, with a design and interior that perfectly captured the vibe we were seeking. They had welcome drinks waiting for us, and we appreciated that milk was available on request at any time.
The breakfast was a delightful a la carte experience, featuring an array of delicious options. The serving staff was not only attentive and kind but also provided excellent recommendations for nearby restaurants!
We also indulged in room service, which exceeded our expectations in both taste and punctuality. Although the fitness room and movie room were still under construction, the small maintenance issue we encountered in the bathroom was addressed swiftly by the staff.
Our stay has left us eager to return and see the final results of this new gem. I highly recommend this resort to everyone!
MMandy PuaIt’s a vintage hotel, I’m surprised with the lift which is very old type of lift, the design very pretty and retro. Room is quite spacious for 4 adults. The heater is very powerful and strong. The hotel is located near to the town center and precinct street, just a few minutes of walk can reach.
AA&R TravelsStayed 3 nights and overall a very positive experience, thanks to its fantastic amenities. After long days spent exploring the stunning surrounding landscapes, the private hot tub is an absolute highlight. Soaking in the warm water was incredibly relaxing and a perfect way to unwind tired muscles.
SSugah3artthe front desk staff was so nice & helpful , as well as the other hotel staff! only thing wanna say the entry to hotel basement parking is too small / narrow for a big car (we are hiring Mitsubishi outlander) so please be careful when cornering at the entrance!
overall, spacious room, comfortable bed and convenient location & check-out (just drop a key inside a box next to the roller gate if you driving!)
VVieraskäyttäjäThe hotel and staff was excellent. The hotel sits on a good size hill from town but great for working off that great meal in town. The food restaurant at the hotel was great and service was very attentive. We did not use the housekeeping service, but all their staff provided us anything we needed with a friendly attitude.
LLandersMercure Queenstown Resort has offered very good services with great hospitality. The room given has a great view overseeing a big lake right from the middle. Livin (A name for New Zealander, I suppose) offered great hospitality for us and even treated us a VIP favour by giving an in room slipper.. thank you.. if you are lucky you can even spot a double rainbow…
Superb.. love Queenstown and Mercure Resort..
Also Accor membership is usable here.. bravo..
Varaa hotelli Trip.comissa syöttämällä matkakohteesi, matkustuspäivämäärät ja vieraiden määrä. Selaa sitten saatavilla olevia hotelleja ja valitse hotelli, jonka haluat varata. Seuraa kehotteita syöttääksesi maksutiedot ja tehdäksesi varauksen.
Miten löydän hotellitarjouksia Trip.comissa?
Trip.comissa on useita tapoja löytää edullisia hotelleja. Voit rajata hakutuloksia suodattamalla hotelleja haluamasi hintaluokan mukaan tai voit lajitella tulokset hinnan mukaan nähdäksesi edullisimmat vaihtoehdot ensin.
Mistä löydän hotellitarjouksia Trip.comista?
Trip.com tarjoaa monipuolisen valikoiman hotellitarjouksia ja kampanjoita, jotka ovat saatavilla ympäri vuoden. Löydät nämä erikoistarjoukset helposti Tarjoukset-sivultamme. Lisäksi kanta-asiakasohjelmamme jäsenenä voit kirjautua tilillesi ja löytää eksklusiivisia alennushintoja hotellilistan sivuilta.
Miten voin löytää halvempia hotellihintoja?
Joskus hotellien varaaminen keskellä viikkoa on halvempaa, mutta se riippuu myös sesongista.
Kuinka monta hotellia Trip.comissa on listattu?
Trip.comissa on yli 5 000 000 hotellia yli 230 maassa tai alueella. Etkö ole vielä päättänyt, minkä hotellin varaisit? Selaa sivustoamme saadaksesi ideoita!
Voinko peruuttaa tai muuttaa hotellivaraukseni Trip.comissa?
Tämä riippuu hotellin käytännöistä ja peruutuspäivästä. Tarkista peruutusehdot asiaankuuluvien hotellien sivuilta. Jos haluat peruuttaa tai muuttaa varauksesi, kirjaudu sisään Trip.com-tilillesi, siirry kohtaan "Omat varaukset" ja noudata ohjeita.
Miten voin ottaa yhteyttä Trip.comin asiakastukeen?
Voit ottaa yhteyttä Trip.comin ympärivuorokautiseen asiakastukeen vierailemalla Trip.comin Tukikeskuksessa ja lähettämällä pyynnön. Voit ottaa yhteyttä myös puhelimitse tai palvelu-chatin kautta sijainnistasi riippuen.