I recently stayed at the Venice Waterworld Hotel in Shijiazhuang and, unfortunately, it did not meet my expectations. The hotel feels quite outdated and in need of renovation. The rooms were dark and old, with furnishings that seemed worn and tired.
One of the biggest issues was the air conditioning—it was old and lacked a proper thermostat, making it difficult to regulate the temperature. Additionally, smoking is permitted throughout the hotel, which was a major downside for me as a non-smoker. The smell of tobacco was pervasive in the hallways and common areas, making the stay less comfortable.
Breakfast lacked food for its guests. They were not being topped up according to the people who were in the restaurant. While the location may be convenient for some, the overall condition and policies of the hotel make it a poor choice for travelers who prefer clean, modern, and smoke-free accommodations. If I return to Shijiazhuang, I will definitely look for a different hotel.
Rating: ★★☆☆☆ (2/5) – Below Average, Needs Improvement
Hotel lobby is located on floor 31. There are hotel staff on the ground floor directing you to the lobby upon arrival.
Studio room was spacious and suitable for a small family, a baby cot was available and provided upon request.
The hotel is elegant, comfortable, and perfectly maintained. The rooms are spacious, clean, and well-equipped, and every detail was handled with professionalism and care. Everything I needed during my stay was provided promptly and with genuine kindness.
I would especially like to recognize Kara, Vicky (The house keeper), and Vivian for their exceptional service. They went above and beyond to make my stay truly worthwhile, always attentive, warm, and ready to help. Their dedication and hospitality made a real difference and left a lasting impression.
InterContinental Shijiazhuang delivers world-class service and comfort. I highly recommend this hotel and will definitely stay here again whenever I’m in the city.
Hotellit kohteessa Chongli District,Zhangjiakou1.1 % vierailijoista valitsi tämän alueen
KKaermr2024.03.09
Good stay. Solid place. Easy and friendly check-in and check-out. Big room, clean and well-furnished bathroom. Spa on B1 level with huge hot bath and sauna free for guest use. Even a robe in the room. Great value. Only quibbles are carpet in room was grotty and some guests were smoking in room and spa.
Hotellit kohteessa Haigang District,Qinhuangdao1.2 % vierailijoista valitsi tämän alueen
MMIKE742026.02.10
Our third stay (the same room) here, still great but I noticed some downgrades. First they changed the toiletries, before they used l'occitane now they use an unknown for me brand. The second thing - there was no coffee machine in the room like it was before. I asked the manager and they brought it. The rest is just perfect.
Hotellit kohteessa Chongli District,Zhangjiakou12.2 % vierailijoista valitsi tämän alueen
VViti2025.06.01
We booked a one-night stay for a quick couple’s retreat — and it was wonderful. The room was beautifully decorated, the atmosphere was peaceful, and everything was clean and well-maintained. Highly recommended
Hotellit kohteessa Haigang District,Qinhuangdao1.2 % vierailijoista valitsi tämän alueen
VVieraskäyttäjä2023.05.16
The hotel is very conveniently located to the beach and still close the city. Lao Long Tou was a 30 minute taxi ride. Whilst the restaurant is tasty, it caters for Chinese and western cuisine is limited. Not a problem if you enjoy Chinese cuisine :)
Good
2109 arvostelua
9,1/10
Hinta alkaen
65 USD
yöltä
Tarkista saatavuus
Näyt kaikki palvelun Kylpylä tarjoavat hotellit kohteessa Hebei
VVieraskäyttäjäRoom & Cleanliness: I booked a double room but was pleasantly surprised with an upgrade to a 6-person family suite! The room was spread over two floors and was incredibly spacious and modern. It was very clean and well-equipped, though it lacked a refrigerator. One minor issue was the lack of a heater on the lower floor, which stayed quite cold, so I spent most of my time on the upper floor where it was warmer.
Service & Perks: The staff provided decent service, and although their English was limited, they were very helpful. Check-in was a bit slow despite there being few customers. A huge plus of staying here is the 30% discount on ski passes and complimentary access to the Ski Lounge. Having access to the lounge meant I didn't need to rent a locker for my belongings, which was very convenient.
Transportation & Getting There: After arriving at Taizicheng High-Speed Railway Station, walk to the far left towards the bus parking area. You’ll pass ski rental shops and staff holding signs for various hotels. Take the shuttle bus (runs every 15-20 minutes) and stay on until the very last stop right in front of the hotel. Don't make the mistake I did by getting off one stop early at Thaiwoo Ski Resort, or you’ll have a long walk!
Ski Access & Facilities: For snowboarding, just take the elevator to the 1st floor, which leads directly to the ski slopes. You can buy passes and rent all your gear and outfits right there. Breakfast is served on the 2nd floor. I stayed in Building C, which is a separate building from the lobby but only a very short walk away.
Noise & Atmosphere: The room was extremely quiet and offered great privacy. At night, the atmosphere is beautiful and peaceful, though it gets incredibly cold (I visited in late December).
Surroundings & Dining: At the ski area, you’ll find a McDonald’s, and inside the main building, there are noodle shops, milk tea stands, and restaurants serving Xiao Long Bao, wontons, and hotpot. I highly recommend walking over to the Thaiwoo Ski Resort area in the evening. There are plenty of restaurants, clothing shops, live music, and beautiful light decorations—it’s a great spot for photos. Note that Thaiwoo has its own separate ski entrance from the hotel's.
GGeneric UserI don't normally bother to write reviews, but this place is truly deserving of one. Our stay at Anaya was amazing to say the least. The place was so beautiful and serene, rivaling many of the luxury ryokans in Japan but with their own modern twist. We stayed in the queen room, and it’s fairly simple but more than adequate and comfortable. The in-room drinks and snacks were delicious, and they provided an additional special treat each day, which was an experience on its own. There wasn't a television, but we never felt that there was a need for one. It was a place where you can truly focus on unwinding and take things slow, but when needed, the Wi-Fi speed is sufficient for streaming on your own devices. The hotel is unique where you can just do everything within their compounds without needing to travel anywhere else. We really loved the Japanese bookstore, which is a must-visit, and spend some time admiring the garden next to it. They provide activities as well, so you will never feel like there is nothing to do. The spas are also highly recommended, which in fact warrants a trip all on its own even if you do not stay at the hotel. One of the spas is a re-purposed factory, and it's a truly unique experience which will appeal to architecture enthusiasts. Food was a little pricey, but you have a lot of options, and the ones we had were great. They even had their own provision shop for you to stock up on snacks and drinks. One of the main factors that truly elevated our experience was the exceptional service from Zhi Hui. She went above and beyond to share her personal contact in order to make sure we were well taken care of, answering our questions promptly and making arrangements for us. She even followed up with us after our departure to make sure we arrived at our next destination safely. The other staff around the hotel, including the restaurants, were also very friendly and helpful. There was even a sweet young lady selling what they harvested from the mountains as well as small snack stores, one of which was operated by a very friendly lady selling Japanese-style desserts. Our interactions with the people all felt really genuine and sincere. The experience wouldn't have been so wonderful if it weren't for our very pleasant experience with the people working in and around the hotel. They normally use a multi-seater buggy to ferry guests around, but when we were caught in the rain, they actually arranged a car to pick us up instead. Anaya Lanya Hotel is simply extraordinary, and we cannot recommend it enough.
HHatschi_83In principle ok to stay, but after seeing the wc at the lobby, quite dirty, specially after closing the door…
The breakfast seems to be good, but I am not eating, just having morning coffee and the coffee was just ok. And long waiting at the coffee machine, because there is just one. Unfortunately I had a noisy neighbour and didn’t sleep well due to that, but the bed was comfortable
MMichael 林世俊Singaporean of 6 stayed for 5 nights during March ski season
Booked the 3 rooms apartment, 3 showers, 3 toilets with 1 bathtub, hairdryers, Humidifiers, clean, spacious enough for family
Home kitchenette available but no utensils, cutlery to use but only 4 cups and a kettle
Service is good, responsive especially the gentleman at front desk very helpful and accommodating.
Breakfast is simple but it is sufficient, good and filling enough for a morning start
The service staff at the breakfast restaurant remembers our daughters selection too and is attentive to children.
SPA overall is a good respite for the cold weather but hygiene poor, do not compare to Japanese onsen as this is just a heated pool concept with outdoor pools.
Movie tickets are good and we managed to catch 1 almost everyday and totally enjoyed ourselves.
Short walk over to LAWSON, shops, and skis shops, rentals, ski academy
Question is, will I stay again, YES!
MMIKE74Our third stay (the same room) here, still great but I noticed some downgrades. First they changed the toiletries, before they used l'occitane now they use an unknown for me brand. The second thing - there was no coffee machine in the room like it was before. I asked the manager and they brought it. The rest is just perfect.
VVitiWe booked a one-night stay for a quick couple’s retreat — and it was wonderful. The room was beautifully decorated, the atmosphere was peaceful, and everything was clean and well-maintained. Highly recommended
VVieraskäyttäjäThe room and women's lockers were clean, but there were many dirty towels left in the resting area next to the hot springs pools. Customer service at the front desk wasn't very good this time when we wanted to go to the hot springs. The man working the front desk took a long time finding someone to accompany us to the hot springs, and when a lady finally came to accompany us there, she took us back to our rooms, instead, even though we had clearly told the man at the front desk we wanted to go to the hot springs. The employees didn't communicate with each other clearly,nor did they use common sense. When I first asked the front desk employee to accompany us to the hot springs, he said no and waved us away, but I knew it was complicated to get there and he had to tell the hot springs we were hotel guests, like what happened when I had stayed there before. It's only possible to communicate using a translation app here, since no employee speaks a single word of English, even. The restaurant's electronic menu is only in Chinese, too, so we needed to use a translation app to read the menu, also. They didn't light up all the lights in the hot springs area tonight, so it was much darker than when I had come here before. Regarding our hotel room, the refrigerator didn't work, even though it was plugged in, and the mattresses were hard.
LLouis IdehenThe hotel is elegant, comfortable, and perfectly maintained. The rooms are spacious, clean, and well-equipped, and every detail was handled with professionalism and care. Everything I needed during my stay was provided promptly and with genuine kindness.
I would especially like to recognize Kara, Vicky (The house keeper), and Vivian for their exceptional service. They went above and beyond to make my stay truly worthwhile, always attentive, warm, and ready to help. Their dedication and hospitality made a real difference and left a lasting impression.
InterContinental Shijiazhuang delivers world-class service and comfort. I highly recommend this hotel and will definitely stay here again whenever I’m in the city.
VVieraskäyttäjäThe hotel is very conveniently located to the beach and still close the city. Lao Long Tou was a 30 minute taxi ride. Whilst the restaurant is tasty, it caters for Chinese and western cuisine is limited. Not a problem if you enjoy Chinese cuisine :)
TThe Wandering RoverI recently stayed at the Venice Waterworld Hotel in Shijiazhuang and, unfortunately, it did not meet my expectations. The hotel feels quite outdated and in need of renovation. The rooms were dark and old, with furnishings that seemed worn and tired.
One of the biggest issues was the air conditioning—it was old and lacked a proper thermostat, making it difficult to regulate the temperature. Additionally, smoking is permitted throughout the hotel, which was a major downside for me as a non-smoker. The smell of tobacco was pervasive in the hallways and common areas, making the stay less comfortable.
Breakfast lacked food for its guests. They were not being topped up according to the people who were in the restaurant. While the location may be convenient for some, the overall condition and policies of the hotel make it a poor choice for travelers who prefer clean, modern, and smoke-free accommodations. If I return to Shijiazhuang, I will definitely look for a different hotel.
Rating: ★★☆☆☆ (2/5) – Below Average, Needs Improvement
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