Nice hotel and customer service was good. Enjoyed our stay and the food was delicious. Disappointing that the pool was unavailable but they had a quality gym
I recently stayed at the Venice Waterworld Hotel in Shijiazhuang and, unfortunately, it did not meet my expectations. The hotel feels quite outdated and in need of renovation. The rooms were dark and old, with furnishings that seemed worn and tired.
One of the biggest issues was the air conditioning—it was old and lacked a proper thermostat, making it difficult to regulate the temperature. Additionally, smoking is permitted throughout the hotel, which was a major downside for me as a non-smoker. The smell of tobacco was pervasive in the hallways and common areas, making the stay less comfortable.
Breakfast lacked food for its guests. They were not being topped up according to the people who were in the restaurant. While the location may be convenient for some, the overall condition and policies of the hotel make it a poor choice for travelers who prefer clean, modern, and smoke-free accommodations. If I return to Shijiazhuang, I will definitely look for a different hotel.
Rating: ★★☆☆☆ (2/5) – Below Average, Needs Improvement
Hotel lobby is located on floor 31. There are hotel staff on the ground floor directing you to the lobby upon arrival.
Studio room was spacious and suitable for a small family, a baby cot was available and provided upon request.
The hotel is elegant, comfortable, and perfectly maintained. The rooms are spacious, clean, and well-equipped, and every detail was handled with professionalism and care. Everything I needed during my stay was provided promptly and with genuine kindness.
I would especially like to recognize Kara, Vicky (The house keeper), and Vivian for their exceptional service. They went above and beyond to make my stay truly worthwhile, always attentive, warm, and ready to help. Their dedication and hospitality made a real difference and left a lasting impression.
InterContinental Shijiazhuang delivers world-class service and comfort. I highly recommend this hotel and will definitely stay here again whenever I’m in the city.
Hotellit kohteessa Lunan District,Tangshan4.9 % vierailijoista valitsi tämän alueen
MMylen U2025.03.09
Our stay at InterContinental Tangshan was a perfect blend of luxury and comfort. From the moment we entered the hotel, every experience—from check-in at the front desk to settling into our room and dining at the restaurant—was seamless. The warm and welcoming staff made us feel at home, with special thanks to Miss Xia Jialu for her exceptional service. Her genuine hospitality and willingness to assist with all my inquiries truly enhanced our stay. Thank you, Miss Xia Jialu, for making our visit so enjoyable!
Hotellit kohteessa Haigang District,Qinhuangdao1.4 % vierailijoista valitsi tämän alueen
MMIKE742026.02.10
Our third stay (the same room) here, still great but I noticed some downgrades. First they changed the toiletries, before they used l'occitane now they use an unknown for me brand. The second thing - there was no coffee machine in the room like it was before. I asked the manager and they brought it. The rest is just perfect.
Ylivertainen
7637 arvostelua
9,4/10
Hinta alkaen
73 EUR
yöltä
Tarkista saatavuus
Näyt kaikki palvelun Kylpylä tarjoavat hotellit kohteessa Hebei
GGeneric UserI don't normally bother to write reviews, but this place is truly deserving of one. Our stay at Anaya was amazing to say the least. The place was so beautiful and serene, rivaling many of the luxury ryokans in Japan but with their own modern twist. We stayed in the queen room, and it’s fairly simple but more than adequate and comfortable. The in-room drinks and snacks were delicious, and they provided an additional special treat each day, which was an experience on its own. There wasn't a television, but we never felt that there was a need for one. It was a place where you can truly focus on unwinding and take things slow, but when needed, the Wi-Fi speed is sufficient for streaming on your own devices. The hotel is unique where you can just do everything within their compounds without needing to travel anywhere else. We really loved the Japanese bookstore, which is a must-visit, and spend some time admiring the garden next to it. They provide activities as well, so you will never feel like there is nothing to do. The spas are also highly recommended, which in fact warrants a trip all on its own even if you do not stay at the hotel. One of the spas is a re-purposed factory, and it's a truly unique experience which will appeal to architecture enthusiasts. Food was a little pricey, but you have a lot of options, and the ones we had were great. They even had their own provision shop for you to stock up on snacks and drinks. One of the main factors that truly elevated our experience was the exceptional service from Zhi Hui. She went above and beyond to share her personal contact in order to make sure we were well taken care of, answering our questions promptly and making arrangements for us. She even followed up with us after our departure to make sure we arrived at our next destination safely. The other staff around the hotel, including the restaurants, were also very friendly and helpful. There was even a sweet young lady selling what they harvested from the mountains as well as small snack stores, one of which was operated by a very friendly lady selling Japanese-style desserts. Our interactions with the people all felt really genuine and sincere. The experience wouldn't have been so wonderful if it weren't for our very pleasant experience with the people working in and around the hotel. They normally use a multi-seater buggy to ferry guests around, but when we were caught in the rain, they actually arranged a car to pick us up instead. Anaya Lanya Hotel is simply extraordinary, and we cannot recommend it enough.
HHatschi_83In principle ok to stay, but after seeing the wc at the lobby, quite dirty, specially after closing the door…
The breakfast seems to be good, but I am not eating, just having morning coffee and the coffee was just ok. And long waiting at the coffee machine, because there is just one. Unfortunately I had a noisy neighbour and didn’t sleep well due to that, but the bed was comfortable
MMichael 林世俊Singaporean of 6 stayed for 5 nights during March ski season
Booked the 3 rooms apartment, 3 showers, 3 toilets with 1 bathtub, hairdryers, Humidifiers, clean, spacious enough for family
Home kitchenette available but no utensils, cutlery to use but only 4 cups and a kettle
Service is good, responsive especially the gentleman at front desk very helpful and accommodating.
Breakfast is simple but it is sufficient, good and filling enough for a morning start
The service staff at the breakfast restaurant remembers our daughters selection too and is attentive to children.
SPA overall is a good respite for the cold weather but hygiene poor, do not compare to Japanese onsen as this is just a heated pool concept with outdoor pools.
Movie tickets are good and we managed to catch 1 almost everyday and totally enjoyed ourselves.
Short walk over to LAWSON, shops, and skis shops, rentals, ski academy
Question is, will I stay again, YES!
MMIKE74Our third stay (the same room) here, still great but I noticed some downgrades. First they changed the toiletries, before they used l'occitane now they use an unknown for me brand. The second thing - there was no coffee machine in the room like it was before. I asked the manager and they brought it. The rest is just perfect.
VVitiWe booked a one-night stay for a quick couple’s retreat — and it was wonderful. The room was beautifully decorated, the atmosphere was peaceful, and everything was clean and well-maintained. Highly recommended
VVieraskäyttäjäThe room and women's lockers were clean, but there were many dirty towels left in the resting area next to the hot springs pools. Customer service at the front desk wasn't very good this time when we wanted to go to the hot springs. The man working the front desk took a long time finding someone to accompany us to the hot springs, and when a lady finally came to accompany us there, she took us back to our rooms, instead, even though we had clearly told the man at the front desk we wanted to go to the hot springs. The employees didn't communicate with each other clearly,nor did they use common sense. When I first asked the front desk employee to accompany us to the hot springs, he said no and waved us away, but I knew it was complicated to get there and he had to tell the hot springs we were hotel guests, like what happened when I had stayed there before. It's only possible to communicate using a translation app here, since no employee speaks a single word of English, even. The restaurant's electronic menu is only in Chinese, too, so we needed to use a translation app to read the menu, also. They didn't light up all the lights in the hot springs area tonight, so it was much darker than when I had come here before. Regarding our hotel room, the refrigerator didn't work, even though it was plugged in, and the mattresses were hard.
LLouis IdehenThe hotel is elegant, comfortable, and perfectly maintained. The rooms are spacious, clean, and well-equipped, and every detail was handled with professionalism and care. Everything I needed during my stay was provided promptly and with genuine kindness.
I would especially like to recognize Kara, Vicky (The house keeper), and Vivian for their exceptional service. They went above and beyond to make my stay truly worthwhile, always attentive, warm, and ready to help. Their dedication and hospitality made a real difference and left a lasting impression.
InterContinental Shijiazhuang delivers world-class service and comfort. I highly recommend this hotel and will definitely stay here again whenever I’m in the city.
VVieraskäyttäjäThe hotel is very conveniently located to the beach and still close the city. Lao Long Tou was a 30 minute taxi ride. Whilst the restaurant is tasty, it caters for Chinese and western cuisine is limited. Not a problem if you enjoy Chinese cuisine :)
TThe Wandering RoverI recently stayed at the Venice Waterworld Hotel in Shijiazhuang and, unfortunately, it did not meet my expectations. The hotel feels quite outdated and in need of renovation. The rooms were dark and old, with furnishings that seemed worn and tired.
One of the biggest issues was the air conditioning—it was old and lacked a proper thermostat, making it difficult to regulate the temperature. Additionally, smoking is permitted throughout the hotel, which was a major downside for me as a non-smoker. The smell of tobacco was pervasive in the hallways and common areas, making the stay less comfortable.
Breakfast lacked food for its guests. They were not being topped up according to the people who were in the restaurant. While the location may be convenient for some, the overall condition and policies of the hotel make it a poor choice for travelers who prefer clean, modern, and smoke-free accommodations. If I return to Shijiazhuang, I will definitely look for a different hotel.
Rating: ★★☆☆☆ (2/5) – Below Average, Needs Improvement
VVieraskäyttäjäThe hotel allowed check-in time very late at night (I checked in at about 11:30 pm) and the concierge still functioned well at such a late hour. The bed was really big for a single person. The hotel emphasized that a visitor will be enjoying French life-style in its stay there though there is neither a French word nor French TV program to be found inside the hotel room. I was expunged from the swimming pool on the 4/F solely because I forgot to bring my swimming cap (I had my swimming suit on), and had to cut short my swimming time after my failure to borrow a cap from the staff there. Moreover, the pool water was too cold. The breakfast buffet was good and contained a variety of foodstuffs and drinks of Chinese preferences and origins. However, there was a lack of exotic foodstuffs, e.g. Japanese style, Vietnamese style, European style, etc.
The flash-type French dance, about 15 min. in duration, in the hotel foyer at 6:00 p.m. was extraordinary, attractive and delighting.
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