The shops situated opposite the entrance & exit of the hotel play very very loud music until 3.00 a.m. We hardly slept on the first night. However, we moved to another room which was facing the swimming pool on the second night and it was very peaceful.
Personally, I don't like the switches in the rooms. There should be more switches for guests to control the brightness of the rooms and the bathrooms. Currently, the room is either very bright or I can turn on 2 wall lights (very dim) + 1 night light. The Foyer and Reading switches don't work.
For the bathroom, one switch controls all the lights in the bathroom & exhaust fan. Therefore, it's either very bright in the bathroom + noisy exhaust fan or total darkness. I like to see more switches for guests to control the brightness in the rooms and bathrooms.
Nevertheless, this is a very beautiful hotel with very friendly staffs. I will definitely come back and stay when I come back to Pontianak.
Bedsheet unclean, not white color but already become grey🙈
Shower floor VERY VERY slippery, it’s dangerous for children or elderly !!
Cannot accommodate with customer request
We had a great stay at this hotel. The service was truly excellent, from the security staff to the reception team and concierge, everyone was kind, professional, and very helpful.
When we arrived, we were welcomed with a refreshing welcome drink and were even allowed to check in early, which we really appreciated. The security staff were especially friendly, helping us with our luggage and opening the car door for us. It truly a five-star service.
The room was very comfortable, the bed, lighting, and overall ambience were excellent. What I loved most was the strong water pressure in the shower, which made it very comfortable and enjoyable.
In terms of location, it’s quite convenient, close to Gaia Mall and the airport.
I have fond memories when staying at Aston Hotels as the service staff are always polite & smiling. Always going out of their way to please.
However, I observed that the premises are normally on the older properties, albeit they try their best to keep clean & that the hot/water works well.
I commend the front desk & the concierge personnel for their cheerful demeanour & eager smiles.
It's near to the nice local produce shop for fruits & packed gifts goods of Pontianak which I bought for home.
All staffs Politely, Nicely, helpfully,friendly❤️.the foods very delious, many seletion of the foods,decoration of the hotel such a beutiful❤️ , the hotel very clean🥰 . We will come again at the next we are vacation❤️ Thank you so much for Tulip Hotel.
Salah satu rekomendasi buat bawa keluarga , temoat nya enak, suasana seperti d pedesaan dan wahana kolam renang nya juga lumayan buata anak dan keluarga
Kaikki on hyvä kaikille matkustajalle .... erityisesti perheen..
Ruoka ja palvelu oli ihana 💯
Yksi asia, päivittää Wifi-router DUSUN alueelle..
Tulee pian takaisin ...
Good recommendations from a friend living in PnK. Hotel meets my expectations & experience with the girl is fantastic. Friendly & helpful Staff very customer focused. Location is good next to the Ayani mall. No complaints. Definitely will choose the hotel for my next stay.
Hotel lobby looks nice. But people smokes openly inside this air conditioning space, such a turn off. Check in without hassle. Very fast. 2 person at the counter working. Warm face towel and welcome drinks offered complimentary. Swimming pool available but its raining during my visit. Didn’t get to utilize it. Room is okay but air conditioning is bad. Not cold. Complaint to receptionist but doesn’t seem to have any impact after the maintenance check it. View from room 1909 is amazing since its the 19th floor. Overall for a 4star hotel, its overated and overpriced
Erittäin hyvä
41 arvostelua
8,3/10
Hinta alkaen
42 636 KRW
yöltä
Tarkista saatavuus
Näyt kaikki palvelun Uima-altaat tarjoavat hotellit kohteessa Länsi-Kalimantan
LLingLing{Pricilla}All staffs Politely, Nicely, helpfully,friendly❤️.the foods very delious, many seletion of the foods,decoration of the hotel such a beutiful❤️ , the hotel very clean🥰 . We will come again at the next we are vacation❤️ Thank you so much for Tulip Hotel.
RRamon DunnI booked the deluxe room and it was very small. The description says 26m2 or something along those lines but maybe the bathroom uses most of that space because it definitely was not 26m2. The room was very small and stuffy. The aircon is not cold its more just like a loud ventilation. Also the pool was closed for renovations which was not mentioned in the booking notes.
Friendly staff though
AAnonyymi käyttäjäWe had a great stay at this hotel. The service was truly excellent, from the security staff to the reception team and concierge, everyone was kind, professional, and very helpful.
When we arrived, we were welcomed with a refreshing welcome drink and were even allowed to check in early, which we really appreciated. The security staff were especially friendly, helping us with our luggage and opening the car door for us. It truly a five-star service.
The room was very comfortable, the bed, lighting, and overall ambience were excellent. What I loved most was the strong water pressure in the shower, which made it very comfortable and enjoyable.
In terms of location, it’s quite convenient, close to Gaia Mall and the airport.
VVieraskäyttäjäBedsheet unclean, not white color but already become grey🙈
Shower floor VERY VERY slippery, it’s dangerous for children or elderly !!
Cannot accommodate with customer request
VVieraskäyttäjäI have fond memories when staying at Aston Hotels as the service staff are always polite & smiling. Always going out of their way to please.
However, I observed that the premises are normally on the older properties, albeit they try their best to keep clean & that the hot/water works well.
I commend the front desk & the concierge personnel for their cheerful demeanour & eager smiles.
It's near to the nice local produce shop for fruits & packed gifts goods of Pontianak which I bought for home.
VVieraskäyttäjäGood recommendations from a friend living in PnK. Hotel meets my expectations & experience with the girl is fantastic. Friendly & helpful Staff very customer focused. Location is good next to the Ayani mall. No complaints. Definitely will choose the hotel for my next stay.
VVieraskäyttäjäSalah satu rekomendasi buat bawa keluarga , temoat nya enak, suasana seperti d pedesaan dan wahana kolam renang nya juga lumayan buata anak dan keluarga
VVieraskäyttäjäBgs tempat ny dan msh sejuk suasananya krn byk pohon dan bukit ,,cm mau angkt brg n tas ssh krn mau ke kmr naik tangga,,bresiko jatuh kalo bw ank kecil,,dan gak di bantuin me ptgs hotelny
AAnonyymi käyttäjäLampunya kedap kedip beberapa kali harus dimatiin dulu terus dinyalain, baru bisa.
Selimutnya ukuran kecil untuk bed king size.
Pintu susah dikunci, sprei bolong2.
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