The place is clean, smells fresh, and wonderful surroundings close to the hot air balloons and star gazing. You can see the sunset walking distance from the camp. The staff are amazing. The food is great. Including dinner in your stay is so worth it as they serve one of the best dinner buffets. Great value for money 100% 💯
Service was great,Staff at Reception, Housekeeping, Restaurant, and Spa were excellent. Easy going and anticipating needs.
Hotel is clean..Rooms are superb…
We enjoyed our stay and will recommend this hotel to our friends.
Thank you and keep it on.
Our stay in this hotel was very good. The staff of this hotel was very helpful and very nice with us.
The breakfast is a buffet with traditionnal jordan food and it was good.
В общем советую данное место. Данный отель предназначен для путешественников в арендованным авто.
Перед заселением связываемся с персоналом. Они дадут номер телефона. Я связывался с ними через востап. Нас сказали куда приехать и оставить свое авто это была заправка и далее нас увезли на своем авто тайота хайлюкс. При заселении нам предложили пакет услуг это джип тур на 4 часа по пустыне вади рам, ужин безлимит но напитки платные, и ночную экскурсию в пустыню с лежанием на песке, чай и кальян. Все то стоит на двоих 200 JD. Мы не торговались нас все устроило. Также есть отличный завтрак с напитками входит в стоимость проживания.
Нам дали номер М5, это бунгало 1 линия. Вид из окна шикарен. Есть хороший сан узел, полотенца и средства гигиены. Две односпальные кровати, балкон. Кондиционер. Телевизора нет. Стол и два стула.
WIFI есть только в зоне ресторана.
Good value hotel in Jordan
I have stayed in 5 hotels during 11 days of trip in Jordan. This is the best one !⭐️⭐️⭐️⭐️⭐️
All of the staffs are so friendly and nice. The restaurant staff is helpful and considerate . On the second day morning, she remembered my breakfast preference 😨, even the details.
There’s an Italian restaurant right near the hotel. You can enjoy discount yet there were cakes,drinks and shisha.
The room is so comfortable and new. I love the design. The night view is so lovely and magnificent. The amenity are good , it’s way better than Movenpick hotel. This hotel offers Dead Sea products for the guests. You can have free drinks from the fridge as well.
الفندق حلو ومرتب وكتير محترمين الموظفين
بس صراحة اول ما دخلت الشراشف والسرير كان عليهم شعر
والبانيو بالحمام مش نضيف عليه رواسب
حكينا معهم طلعوا فورا نظفوا كلشي
the call center in Egypt were very rude hang up on me , the second call to confirm reservation they are unhelpful and took them 18 min to confirm simple thing
they kept me on hold for simple thing, they were unhelpful without any knowledge about hotel booking and rooms
one of our rooms 631 a/c was not working
very disappointed with hilton this time
to be fair, the reception disk T HILTON aqaba were very nice and helpful and tried to compensate us
Everything was good and ok except that when I arrived to the hotel around 10:00 pm no body was there I had to go next door to the pharmacy to ask if the reception was open or if I had to call someone to check in , the pharmacy employee had to go inside the hotels office to find someone after 15 minutes someone came in
We really enjoyed our stay at UFO Luxotel. One thing to note is that the hotel is not within the Wadi Rum protected area, so it is about 5 minutes drive to the main gate. The hotel does have some partnership with the local bedouins who can take you on a desert or camel tour, but it is better to liaise with the local bedouin on your own. The bubble tents are really nice, made of plastic, comes with a standing shower, washbasin and a comfortable bed. There is air conditioning inside the tent. Outside the tent, there is a hammock and some chairs. At night, the weather in the desert can get quite cold so we enjoyed the special fur blanket provided in the room. There was a stargazing photography course but we did not sign up for it. The food was absolutely delicious, from the dinner with local dishes and underground baked lamb, to the breakfast buffet. Since our tent was quite far from the entrance, there was a buggy to send us to our room. But on the day of the checkout, after calling reception, the buggy took a bit longer than expected. Overall we enjoyed our stay in the desert in these luxury tents, and the price was affordable.
Erittäin hyvä
87 arvostelua
8,7/10
Hinta alkaen
113 EUR
yöltä
Tarkista saatavuus
Näyt kaikki palvelun Pysäköinti tarjoavat hotellit kohteessa Al 'Aqabah
Tutustu hotellien vierasarvosteluihin koihteessa Al 'Aqabah
Näytä kaikki
8.7/10
Erittäin hyvä
VVieraskäyttäjäthe call center in Egypt were very rude hang up on me , the second call to confirm reservation they are unhelpful and took them 18 min to confirm simple thing
they kept me on hold for simple thing, they were unhelpful without any knowledge about hotel booking and rooms
one of our rooms 631 a/c was not working
very disappointed with hilton this time
to be fair, the reception disk T HILTON aqaba were very nice and helpful and tried to compensate us
VVieraskäyttäjäWe had a very bad experience during check in. Despite explaining that we were very tired & hungry (as it's already almost 8 in the evening), and we just need to check in immediately & have dinner; the staff at the reception denied our confirmed & paid reservation at trip.com. The staff knew that we were very tired, and we even offered to guarantee reservation with our credit card (just so we get the room & can have dinner); but he insisted to keep us waiting until he can get the response from trip.com.
After waiting for so long, he said that still no responses from trip.com and he just asked us to wait forever. I got really upset after a long argument with him; and i have to strongly argue with him to give us room & we paid with our credit card for a new reservation. WE NEED A ROOM! I showed him the amount I paid for the Seaview Room charged in USD. (I just realised the next day that he charged me the wrong amount instead of calculating it to USD amount with the correct convertion). So i was charged a wrong amount as I was too tired to check how much he charged me.
After a long argument & waiting, he finally gave me the room key; and said sorry for the waiting. They said that they will upgrade the room as an apologies. Just when we were in the room, I found out that they DID NOT upgrade the room. That's exactly the room I booked at trip.com; just I had to pay again with my credit card with a much higher rate! I was to tired to argue with the staff, so I no longer care after calling them saying they didn't upgrade us! This staff didn't even try to change the room; after we said this is not an upgrade. We PAID for this room category at trip.com.
Nobody apologies for these so many mistakes from the staffs or management. When we checked out, the manager asked me how was our stay? He was not even aware that WE HAD ISSUES that they denied our paid & confirmed booking!
Trip.com finally settled this issue with the hotel, and the hotel returned our overpaid credit card charged. Trip.com apologies a few times, they made many efforts to call us a few times. But the hotel & the management acting as if nothing happened! Is this really how a 5 stars hotel service? Luxury what? They treated us like a homeless person begging for room! So UNACCEPTABLE!
I have never experienced staying in a 5 stars hotel with such a BAD service like this! This is the worst in our history of travel! This place must keep their act together! Learn hospitality BETTER! Overall, we were very disappointed, & this place is far from Luxury Collection, it's a CHEAP collection!
VVieraskäyttäjäHôtel magnifique proche du centre ville mais il n’y a pas grand chose à y faire.
L’hôtel est un havre de paix où vous êtes coupé du monde, vous vous habillez comme vous le souhaitez ce qui n’est pas forcément le cas à l’extérieur.
La plage privée est petite, dommage qu’on ne puisse accéder aux autres hôtels (des murs délimitent les hôtels)
Petite zone de baignade du fait que tous les bateaux passent à proximité.
Pour un 5* les rideaux troués c’est moyen.
Sinon tout le reste est top.
Le buffet du petit dej est immense et varié. Les restaurants en revanche sont chers et pas top par rapport à la qualité en centre ville. Ils auraient dû créer un resto en self comme le matin.
LLady KwenadiThe place is clean, smells fresh, and wonderful surroundings close to the hot air balloons and star gazing. You can see the sunset walking distance from the camp. The staff are amazing. The food is great. Including dinner in your stay is so worth it as they serve one of the best dinner buffets. Great value for money 100% 💯
VVieraskäyttäjäكل شيء على مايرام ولكن واجهة مشكلة بعدم توفير المتطلبات مثلا تواصلت الصباح مع موظف الاستقبال وطلبت تنظيف الغرفة وتبديل الحذاء (تم التنظيف لكن لم يتم توفير الحذاء)
في المساء طلبت توفير الحذاء واجاب الموظف ((حالا)) ولم يتم توفير طلبي
DDaniel & Cici Around the WorldOur stay at Shaheen Camp was an incredible experience, even though we were transferred to Hasan Zawaideh Camp due to the low season. Since the camps are next to each other, and likely have the same owners, the transition was seamless, and we were warmly welcomed upon arrival.
From the moment we arrived, the hospitality was exceptional. The staff made sure we felt at home, offering delicious tea, traditional dance, and live music, creating a truly immersive Bedouin experience. The variety of tours and activities they provided allowed us to explore the breathtaking landscapes of Wadi Rum in an unforgettable way.
The food was outstanding—authentic, flavorful, and beautifully prepared. Every meal felt like a special occasion, adding to the magic of our stay.
The only minor point for improvement was the bed setup, as it was made up of two single beds combined, but honestly, this was such a small detail compared to the overall incredible experience we had.
If you’re looking for a welcoming, authentic, and memorable stay in Wadi Rum, I highly recommend Shaheen and Hasan Zawaideh Camp. I would gladly return for another unforgettable adventure!
DDonovan_lWe really enjoyed our stay at UFO Luxotel. One thing to note is that the hotel is not within the Wadi Rum protected area, so it is about 5 minutes drive to the main gate. The hotel does have some partnership with the local bedouins who can take you on a desert or camel tour, but it is better to liaise with the local bedouin on your own. The bubble tents are really nice, made of plastic, comes with a standing shower, washbasin and a comfortable bed. There is air conditioning inside the tent. Outside the tent, there is a hammock and some chairs. At night, the weather in the desert can get quite cold so we enjoyed the special fur blanket provided in the room. There was a stargazing photography course but we did not sign up for it. The food was absolutely delicious, from the dinner with local dishes and underground baked lamb, to the breakfast buffet. Since our tent was quite far from the entrance, there was a buggy to send us to our room. But on the day of the checkout, after calling reception, the buggy took a bit longer than expected. Overall we enjoyed our stay in the desert in these luxury tents, and the price was affordable.
VVieraskäyttäjäWe had a truly memorable stay. The room was beautifully decorated, spotlessly clean, and the entire place was incredibly calm and peaceful — a perfect escape. From the moment we arrived, everything went smoothly. The driver was already waiting for us at the village parking, and the ride to the resort offered breathtaking views.
We were welcomed with a refreshing drink upon arrival, which was a lovely touch. Since we came during the low season, we were the only guests at the resort, and the personalized service made us feel truly special. The food was outstanding — cooked over fire, full of flavor, and served with care. The welcome dinner setup was charming, and every meal felt like it was made just for us.
Yusif made us feel completely at home. He prepared a delicious omelet and even fresh orange juice, which was surprisingly refreshing. The traditional dessert was delightful — such a treat. It’s rare to feel so well cared for when you’re far from home, but here, it felt like home in the best way.
MMoathThe hotel is beautiful and huge, but the swimming pools are very small and not enjoyable, and the sea beach is very small. The staff are wonderful and helpful
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