Barceló Valladolid arvostelua

Majoituspaikan vastaus: 尊敬的賓客，您好！ 感謝您選擇我們的酒店，非常榮幸能為您服務！我們非常高興您對Hotel Felipe IV的整體體驗感到滿意。我們非常高興您欣賞了我們酒店的清潔度、戰略性的中心位置以及熱情的工作人員。我們的目標是為賓客提供舒適而優雅的住宿環境，並確保每位賓客都能享受到最佳體驗。酒店位於Valladolid市中心，毗鄰大公園和各種餐廳，方便賓客探索城市的文化和建築奇觀。我們將懷揣着您的這份信任，不斷進步並時刻準備着給您帶來更加完美的服務，期待您的再次光臨！La Dirección

Majoituspaikan vastaus: Apreciada Gabriela,En primer lugar, nos gustaría agradecerle que escogiera nuestro hotel Hotel Felipe IV para su visita a Valladolid y por recomendarnos a la comunidad viajera, esto es, sin lugar a dudas, la mejor recompensa para todos nosotros.Es maravilloso saber que su estancia en el Hotel Felipe IV fue tan positiva.Nos complace enormemente que siempre haya disfrutado del servicio que ofrecemos, ya que trabajamos constantemente para ofrecer una experiencia inolvidable a nuestros huéspedes.Ha sido un placer para nosotros recibirla y esperamos poder servirle de nuevo en el futuro.La Dirección

Majoituspaikan vastaus: Dear Guest, We appreciate that you took the time to share your experience with us. We are sorry to hear that the noise from the streets posed a challenge for your restful night. Although our central location is ideal for exploring Valladolid's cultural and architectural wonders, it can sometimes lead to a livelier atmosphere outside. We apologize for any inconvenience this may have caused you. We are delighted that you enjoyed the convenient parking space within our hotel, the hospitable service at check-in, and the comfort and cleanliness of your room. It is wonderful to hear that you had a very good sleeping quality thanks to our excellent and large beds. Regarding your dining experience, we are pleased that our breakfast selection met your expectations, offering a wide variety of options to start the day on a positive note. We will ensure to share your feedback with our team to improve the friendliness of our staff at breakfast. Finally, we appreciate your acknowledgment of the efficient and friendly check-out process. We are hoping to welcome you back in the future. All the best. La Dirección

Majoituspaikan vastaus: Dear Eric,Thank you for your review.We are sorry to hear that your interaction with our reception team did not entirely meet your expectations. We strive to offer a warm and understanding service to all our guests, and we will certainly reflect on your comments to improve our hospitality.We are delighted that you enjoyed the amenities in your room, which are designed to provide a comfortable and convenient stay for all our guests.Nonetheless, it is fantastic to hear that our hotel's location positively contributed to your experience in Valladolid. Being situated near the historical center, we aim to offer our guests easy access to the city's cultural offerings and architectural wonders.We hope to welcome you again in the future. Best regards,La Dirección

Majoituspaikan vastaus: Dear Judith,Thank you for your positive feedback.We are thrilled to hear that your stay at Hotel Felipe IV was so enjoyable.We are pleased that you found our staff to be accommodating and patient, and that our prime location contributed positively to your experience. It's wonderful that you rated the cleanliness of your room and the overall condition of our hotel so highly, which reflects our commitment to providing a pristine environment for our guests.However, we understand that you found certain aspects of our room amenities to be less satisfactory. We take your feedback seriously and strive to ensure that all our guests have access to the comforts they expect, such as air conditioning, a minibar, and high-quality television options. Please accept our apologies for any inconvenience you may have experienced.We look forward to welcoming you back on a future occasion.Best regards,La Dirección

Majoituspaikan vastaus: Dear Catherine,We appreciate that you took the time to share your experience with us.We apologize for the inconvenience you faced with the speed of service at the desk and the concern regarding the door security. Our guests' safety and satisfaction are paramount, and we will review your comments to ensure we maintain our high standards. We are delighted that you enjoyed our supreme location and found the room to be functional and accommodating. It is rewarding to know that our efforts to provide comfortable accommodations in the heart of Valladolid contribute positively to your stay.We look forward to the pleasure of welcoming you back on future occasions.Best regards,La Dirección

Majoituspaikan vastaus: Dear Letitia,We appreciate that you took the time to share your experience with us.We are truly sorry to hear about the inconvenience you faced with our laundry service. It is our aim to provide efficient services and clear communication, and we regret that in this instance, we fell short of our commitment. We understand how important it is to have fresh and dry clothing available, especially when preparing for travel, and we apologize for any stress caused by the delay and the miscommunication regarding the return of your clothes.We hope you were able to enjoy the cultural and architectural wonders Valladolid has to offer, thanks to our central location, making it an ideal starting point to explore the city's attractions.We look forward to the pleasure of welcoming you back on future occasions.Best regards,La Dirección

Majoituspaikan vastaus: Dear Eloy,Thank you for your review.We regret to hear that the availability of outlets in your room did not meet your expectations. Our guests' comfort is paramount, and we continuously strive to ensure all conveniences are provided. We're pleased, however, that you found the cleanliness of our rooms to be satisfactory, and that our service met with your full approval. We also acknowledge your comments regarding the room amenities and would like to highlight that our rooms are equipped with a range of features designed for comfort and convenience, including air conditioning, a minibar, and a flat-screen TV with satellite channels.We hope to welcome you again in the future. Best regards,La Dirección