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"I’ve chosen this hotel since it was close to the Flixbus stop. When we arrived the receptionist told us that there was no hot water and offered to stay in another location about 5 mins walk from there without any additional fees. The staff were very nice and polite during our stay. The room was spacious and clean. Wouldn’t mind staying there again if I ever come back."

"This hotel is owned by the Best Western chain but has good personality - focused on the literary author Gustave Flaubert (who was born in Rouen). Rooms are compact but clean - big windows and blackout curtains - comfortable. Breakfast is an additional 19.00 € per person - pricey. The biggest plus is the location - in the centre of the old town, right next to the Jeanne D'arc memorial church and within 5-10 mins walk of most key sights. Staff were friendly, spoke great English (in case your French isn't good) and checking in was easy."

"The hotel is nicely located, few steps away from the main attractions, hotel has its own parking which is convenient, however the number of places is limited. There are water refill stations on every floor, which is very handy. The breakfast has good variety of products. The swimming pool is on a smaller side and the water is quite cold to our preferences, so it’s mainly for “soaking in cold water” rather then swimming:) the family room for 4 is spacious, beds are comfortable, window sound proofing is not the best."

"The hotel was clean and quiet. Reception staff was really nice even I asked the same question for two times. He could speak English, and nice to me. There is no hair dryer and TV is not for Bluetooth connection. It is situated in little bit far from city center, it took 30 minutes by foot from city center."

"Great hotel to stay in Rouen - easy to get from train station (15 min by foot or 5 min by tram). Clean and tidy room, helpful staff. Tasty breakfast - better to book in advance."

"Good location near train station in Rouen. Love the hotel which is just next to the Rouen Tower, historical site. Love the sweets and candies and the fruits infused wster which is complimentary. Not forgetting the apples too. Front desk staff are friendly and very helpful."

"Abattant wc pas adapté. Parking un peu cher. Petit déjeuner un peu cher, peut-être proposer un petit déjeuner plus simple et un plus complet à des prix différents. Hotel propre et peu bruyant. Ensemble agréable. Personnel souriant et rendant service. Un petit séjour agréable."

"Самое главное: проблемы с безопасностью! Утром к нам в номер вошел посторонний мужичина, как будто по ошибке, мы не знаем, как он открыл дверь! В номере нет стаканов, чайника, тапочек, салфеток. Была простужена, нужна была горячая вода для лекарств, с одним сотрудником не было проблем, сказал набирать в кофейном аппарате, а в другой вечер другой сотрудник подскочил ко мне со словами, что воду набирать нельзя и это только для завтраков. Завтраки нормальные, соответствуют небольшому отелю."

"Fijne kamer met een ruime badkamer en lekkere douche. Geen geluidsoverlast. Bovenste verdieping heeft wel een schuin dak, dus dat is bij het bed wel een beetje lastig als je lang bent."

"New Hotel. The Spa area is so small that you actually need to book it well in advance if you are planning to use it.. As most likely the slot which you would like is already taken. It's charged per hour... Overnight parking is €19. Very irritating is the shower in the bathroom as the water goes between too hot and too cold on its own pattern and you can't control it.. Typical for the buildings with the plumbing issues, or the water pressure.."