Wonderful stay because of the food, onsen and service☺️ Will come back again during winter to see what food they have to offer🤣
Käännä
Angeline Evangel
Länsisiiven japanilainen länsityylinen huone järvinäköalalla
Majoittunut 6. 2025
Matkustus ystävien kanssa
2 arvostelu
9.0/10
Mahtava
Lähetetty 20.7.2025
The hotel is quite dated, and we were honestly shocked when we first saw our room in the West Wing. It looked nothing like the photos and was surprised no comments on this was on the review — the space felt old, the air conditioning wasn’t working, and there was a strong musty smell.
When we called the front desk, they acknowledged the air con issue and initially offered to bring us a fan. Thankfully, staff members Hana Ada and a senior male colleague were very helpful and understanding. They assisted us in getting a room change quickly, which we truly appreciated.
We’re not fussy travellers, but the condition of the initial room was really below expectations, given the price.
That said, the positives were the generous room size and the buffet — it was truly great, both in variety and taste.
Käännä
Xiaosaxuanbei
Länsisiiven japanilainen länsityylinen huone järvinäköalalla