Hotel New Otani Tokyo the Main

酒店服務熱情周到，房間乾淨整潔，每日打掃的及時，酒店附近環境設施頂級，酒店所處地理位置優越，赤飯附近非常好逛。

去年はニューオオタニのタワーに宿泊しましたがメインは格段の差で良かったです。又泊まりたいです。

On June 10, 2024, my family checked into Hotel New Otani Tokyo the Main. Shortly after midnight on June 13, my daughter suffered a sudden and severe asthma attack that left her struggling to breathe. Because she had never experienced asthma before, we had no medication on hand. As visitors from the United States with no knowledge of Japan’s medical system, we felt utterly helpless. I hurried to the lobby in search of assistance and was fortunate to meet the night‑shift manager, Mr. IINO. He welcomed me with genuine concern and immediately began phoning nearby hospitals. Because it was already past midnight, many facilities were no longer accepting patients, yet Mr. IINO persisted—calling repeatedly for nearly an hour—until he located a hospital willing to receive us. His care did not stop there. He arranged a taxi, printed the hospital’s address, and personally briefed the driver to ensure we arrived without delay. He even provided tissues, a vomit bag, and masks for our daughter—thoughtful details that spoke volumes about his professionalism and kindness. In our most anxious moment, Mr. IINO’s warmth and dedication brought us immeasurable comfort. Words cannot fully convey how grateful we are for his assistance; his actions will remain with us always. Though falling ill abroad is unfortunate, meeting someone like Mr. IINO—and the colleagues who support him—was a true blessing. We are equally thankful to Hotel New Otani Tokyo the Main for employing such exceptional staff, and we very much hope to have the opportunity to stay with you again in the future. With heartfelt appreciation,

とても最高だった

老派奢華低調，四百年的日式庭院非常漂亮，日式早餐值得一吃，頂樓的自助餐也很不錯，還有飯店裡的久兵衞壽司可以幫你預約到

這個600年的日式庭園非常喜歡，中間的鐵板燒也很好吃。