Dmitry Sokolov
5. joulukuuta 2024
Before the trip, I suddenly fell ill and was unable to travel to Tokyo.When my doctor informed me that I was not allowed to travel, I immediately started to cancel the booking. But I was only 11 minutes late after the free cancellation time and the owner of the apartment refused to refund my money.. I sent him a doctor's note and my disability documents, but he refused to refund the money. I think he is just a thief and stole my money. And after I notified them that I would not be able to come due to illness and they refused to refund my money, they mockingly asked me how good my stay in their apartment was, pretending that they did not know about my situation with a sudden severe illness. Be careful and think before you book this apartment as this is definitely a bad person.
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