EXCOTEL Design Hotel Surabaya arvostelua

Since April, this hotel is my go to Hotel for Surabaya trip. Been more than 4 times. Everything ok as usual, but the coffee machine wasnt working well this last 2 months. Downgrade on amenities due coffee brand and mineral water brand 😌 can’t brag about the hotel more to my colleagues. BUT the snack in the room are for free! 2 snacks and 1 instant noodle, just found out on our last night. Ow, surprisingly they gave me a thank you cake? ! Nicely done. The restaurant on rooftop, food quality not really good - lack of flavor and dry chickens, limited menu, so its all need to be improved, price wise OK. The hotel location and others Overall OK. Still gonna be my go to hotel for next!

Good design,uniq ,full of art , good breakfast ,great service

Room with city view , we were staying for 3 nights and everything was good. All the employees were very kind and polite. Breakfast look very good, we normally don’t eat a lot in the morning but there were a lot of choices especially Indonesians food. The bed and the cushions were good and the towels were thick and clean. The room is not completely soundproof so we could hear the neighbors or from the hall, but we are mostly out and weren’t back in the room until later in the evening. I only thought there was a bit of a weird smell in the hall or in the room. The bathroom was clean , but I think it could be cleaned a little bit better especially in the side of the tiles, the sink and the toilet. Amenities , no hairdryer and the refrigerator was not cool enough , water-cooker needs to be checked or replaced ( it was leaking ) Location is good to the airport, but far from supermarket or place to eat .

Exquisite breakfast especially the healthy breakfast and egg station. Enchanting facilities, gotta try the pool n fine dining at rooftop. Enthralled by the staff in every department. Special thank you to Front desk Lady, Chef Andrys for the superb healthy and fresh breakfast and Dining staff Chelsea for their service. A gem in Surabaya, newly open and not far from Tunjungan Plaza, it is a quiet area, very clean hotel and best of all, great attitude by every staff. This can only happen because it is led by super general manager and incredible Chief Chef Andrys who ensure cleaniness and freshness. I humbly salute every staff for making my stay so EXTRAORDINARY (from 1 night to 4 nights). I'll be back!!! Thank you... P:s... Maybe add simple gym room in the future? 🤭😜☺️

Nice and beautiful design. Team is very nice. Housekeeping have fast service. Recommend to stay.

Is good

Menginap di Excotel Hotel Surabaya memberikan pengalaman yang menyenangkan sekaligus nyaman. Lokasinya strategis, mudah dijangkau dari pusat kota maupun stasiun, sehingga cocok untuk liburan singkat atau perjalanan bisnis. Kamar hotel bersih, rapi, dan memiliki desain modern yang sederhana namun elegan. Fasilitasnya lengkap—mulai dari Wi-Fi yang cepat, air panas, hingga TV kabel yang membuat waktu istirahat jadi lebih menyenangkan. Staf hotel juga sangat ramah dan sigap membantu setiap kebutuhan tamu. Sarapan yang disajikan cukup bervariasi dan enak, dengan suasana restoran yang tenang dan nyaman. Bagi yang ingin bersantai, area lobby dan kafenya bisa jadi tempat yang pas untuk menikmati kopi sore. Secara keseluruhan, Excotel Hotel Surabaya menawarkan pengalaman menginap yang memuaskan dengan harga yang terjangkau. Cocok untuk siapa pun yang mencari akomodasi bersih, nyaman, dan strategis di tengah kota Surabaya.

hotelnya bagus (hotel baru) setiap sudut terlihat estetik, terdapat banyak kafe ada banyak pilihan menu untuk breakfest staff sangat ramah untuk yg nginep di sby perlu dicoba nginep disini 👌

Layanan sangat bagus, ac dingin, lokasi sangat strategis, fasilitas banyak

酒店很新很好 附近還有商圈 吃飯很方便 前台還有送免費店飲品很喜歡 推薦入住 價格公道 到機場也很近 很方便哦 來吧 可以讓前台準備外帶早餐 如果特別早離開的話

オープンから半年程度しか経っていないこともあり内装はとてもきれいで清潔です。 部屋ではNetflixを見ることができました。(契約している場合) スタッフは全員笑顔でとても良いサービスを提供してくれます。 屋上にあるプールはとてもきれいで、隣接するレストランはとても美味しく、見た目も綺麗でした。 夜にレストランに行きましたが、DJが音楽を担当しており、楽しい食事ができました。 ただし、日本人にとっては少し音が大きく感じるかもしれません。 ルームサービスの料理はとても美味しく、とても満足でした。 立地もよく、空港から近いので最終日に利用しましたが 前の道路が一方通行のため、捕まえた車の位置によっては1ブロック回ってからホテルへ来るため少し時間がかかるかもしれません。 運転手もそれが嫌なのか二回キャンセルされました。 マイナスポイントは自分には見つかりませんが 女性目線では、ヘアドライヤーが置いていないのが唯一の不満だそうです。

服務特別好，房間乾淨整潔無異味，喜歡，特別喜歡前台小姐姐，就是早上會有唸經的聲音，還有歡迎飲料，早餐豐盛

Hotel baru dengan design yg keren , staff yang ramah, varian breakfast lumayan enak, view rooftop keren. Worth it stay disini.

Bagus ,baru, bersih, free breakfast, parkir dalam gedung, staf ramah dan muslim friendly