Löydä 3 tähden hotellit kohteessa Bern

The location is good for rail connections and tram into the city. The nearby area is mostly quiet with only a few shops and restaurants. The room was comfortable. The breakfast food choice was good, the restocking of food and tableware was at times slow, needs more staff checking regularly and refilling empty stations efficiently, especially the cheeses, hams, condiment pots, breads, tea mugs, and glasses. The reception staff member at checkout was unsure if we had paid for the room or not at check-in. We believed we had paid for the room but needed to pay for breakfast. We were given a bill for 1 night plus 4 days breakfast. Which is incorrect no matter if we had paid or not for the room at check-in. Confusing and doesn't leave you feeling confident about your bill.

I truly appreciate the staff at this hotel. • Upon arrival, the male staff welcomed me with a cheerful tone that immediately made me feel friendly and comfortable in Bern. • After check-out, the female staff kindly allowed me to store my baggage so I could enjoy a full day exploring the city. She also let me rest in the lobby while waiting for my train, without any hesitation. • Later, the same male staff noticed I had been waiting for a long time and thoughtfully suggested I visit a nearby shopping center. His advice was very helpful—it gave me a relaxing place to wait close to the train station, without the stress of rushing or walking too far to the platform.

The rooms and facilities were immaculate and the buffet breakfast has all you could possibly want and all super fresh. The staff were super helpful and made arrangements to move a fellow roomie who wasn’t in a good mental or physical space with no hesitation. Would definitely come back here again. Also, I realised after my stay that I was due a 15% discount because I had an EURail pass so make sure you use that if you have one and are booking

Great hotel and customer service.

This hotel has the same charm as the old town - truly part of it. The room is not so big but it's fine, the style of the deco is lovely. Friendly staff and heart warming with handwritten greeting when you enter the room, fruit, and espresso machine in the room.

Chic, stylish modern concept apartment hotel and just 1 metro station away from Bern Station. Also equipped with all the home appliances plus there's a coop supermarket right below

You need to take tram to Bern centre which the tram comes frequently and took around 10mins only. The room is spacious and quiet. Hotel staff was helpful and friendly. There's no supermarket or convenient store around the hotel.

This hotel is good. Thanks for the excellent service from Sherpa. She designed multiple ways to help you to check in successfully even if I arrived late by around 7:30pm. Initially I weer afraid that I could not enter into this hotel and could not check in when all staff were off after office hours. She was responsive when I pick up a phone in the lobby to call the service hotline. She is patient and smart. I am lucky I met with her resolving all of my issues. Thank you

The hotel is clean, staffs are cheerful and helpful. We enjoy the buffet breakfast very much, and it’s worth of including it in your stay. We love everything!

The hotel staff were great for letting us know about public transportation