Radisson Red Hotel London Heathrow arvostelua

I had the pleasure of being assisted by Limbraina, and I can’t praise her enough! From the moment I arrived, she was warm and welcoming. While I was standing in line ready to check in, she kindly approached me and asked if I needed help. She checked me in swiftly and answered all of my questions with patience and professionalism. Her exceptional customer service made my experience truly lovely, and I would happily return solely because of the wonderful way she treated me. Thank you, Limbraina, for going above and beyond!

空調很吵不制熱，前台半天沒人接電話，水壺是壞的，一個小時送不過來。全球住了很多Radisson，這個應該最差了

房間大，離機場近

okkkkkkkkk

服務差，溝通的很累。臨時多定了一天，提前取消也麻煩重重

乾淨衞生，房間太小了，還是地下室

酒店的香味過重，有點兒燻人，離機場很近，但也要做穿梭巴士，或是打車

We got an upgrade which was lovely. Nice room. The only downside is the parking situation.. we arrived late with our car and could not find a park within the hotel car park...

Perfect location to the airport - £8 taxi to terminal 2. Very clean room. Room facilities ideal for a short stay. Staff very helpful and friendly. Breakfast ok get down before 6:30am to make sure you get a good table. Plenty os selection for breakfast food. I would stay again at the hotel. If asked I would recommend the hotel to my friends.

總體來説還是錯的

Checkin時間較長，早餐的食物頗多選擇，因為只停留一晚，沒有利用其他設施

This is the second time I’ve stayed at the Radisson Red in the past month due to flying from Heathrow. It is also the second time that checking in was chaotic, with the self check in computers not working and this not being resolved with increased or quicker staff. Moreover, the staff have a habit of not making eye contact with you, not acknowledging you, not really managing the chaos or reassuring properly. In the end, I waited in a queue for around half an hour to check in. People are naturally tired when they get to an airport hotel- the staff need to show some awareness of that. Then in the morning, I asked when the next shuttle to heathrow was and was informed, 2 minutes. I waited for 25 minutes and no bus. I went back to reception to ask what was going on and was told ‘it’s heathrow that run the bus, not us.’ It was yet more unhelpful at tidied and an unwillingness to be at all accountable.

房間相比倫敦市區的酒店還是比較大的，離客運大樓2和3都很近，7分鐘左右的車程，需要乘公共交通或酒店機場大巴才能到達。

綺麗でロケーションも良い