AMOY by Far East Hospitality

Amoy Hotel is a gem in the heart of Singapore! The location is fantastic, with easy access to major attractions and public transport. The unique heritage charm, combined with modern comforts, made our stay truly memorable. The staff were attentive and welcoming, adding a personal touch to the experience. Highly recommend for anyone looking for a cozy and well-situated hotel!

I booked two rooms at the hotel and arrived at 8 a.m. to check in. The female staff at the front desk informed me that, because it was before the official 3 p.m. check-in time, the rooms were ready but I would need to pay an additional fee for early check-in. Understanding the policy, I opted to store my luggage instead and returned at 3 p.m. to retrieve my room cards. However, when I entered the rooms, I was shocked to find that they were windowless—dark, damp, and completely different from what was advertised during the booking process, which promised rooms with windows. At 3:20 p.m., I went back to the front desk to request a room change. The receptionist first asked whether the room had already been used and then, after checking for about a minute, claimed that all double rooms with windows were fully booked. She added that only the single room could be switched to one with a window. Unsatisfied, I contacted the booking agent. Surprisingly, not long after, the same staff member came to inform me that someone had “coincidentally” canceled a room with a window and we could now change rooms. What a convenient turn of events! This experience highlights the poor service and lack of respect for customers at this hotel. It seems that unless you push the issue, the staff will assign you the worst rooms available, smiling while giving substandard service. This behavior is unacceptable and deeply disappointing. In terms of the environment, this hotel can hardly be considered a proper standalone establishment. It feels more like an extended passageway. Behind the hotel is a busy food street, with countless people passing through every day, creating a noisy and chaotic atmosphere. The elevators and hallways are narrow and outdated, adding to the overall discomfort. The only redeeming feature is its proximity to the metro station. However, apart from this, there’s nothing else worth recommending. The environment and service quality fall far short of expectations, making it a truly disappointing experience.

位置不錯，到哪裡都方便，步行即可 酒店進門非常中式，甚至超過了國內。 房間略小，床也比較小，要有心理預期。 前台的小姐姐很好，很熱情！

Premier location; vintage building; unique characters of the place; I was afraid of the noise before the booking coz it’s right besides the busy area but it didn’t bother me; not spacious but it was written on the room conditions.

都做得好👍🏻 唯獨是嗰間房冇窗但係睇相嘅時候係有窗門，仲有風筒用大啲風力嘅型號。

酒店住宿風格很新加坡，閣樓室房間佈置，感覺也比較温馨，交通便利，位置不錯，離着酒吧街和Chinatown很近！