Moshi Hotels with Nouto- ja jättöpalvelut

"I had dinner at the hotel and I did not realize that the waitress made a mistake and charged my credit card in US dollars instead of 33.990 TZ shillings. An hour later, the waitress knocked my door and told me about the mistake and that they would reverse the transaction in the morning. It took the hotel 2 days to sort that out with their bank (NMB Bank). I spent about US$500 on international phone calls with my bank in SA so that they undersand the problem and help me solve it. After a long struggle, I got my money back after 25 days. I am writing this to alert tourists who visit Tz. Please look at the credit card machine to ensure that the correct currency is being charged before pressing the buttons. Scrutinize the receipts that you get and keep them until you get home. Regardless of the nerve-racking experience that I had, I would like to thank the Kibo Palace Hotel administration and staff for their honesy (admitting the error) and for the great efforts they put forth to ensure thae reversal of the reve money as they had no experience with this issue before. Everybody at the hotel was sympathetic and very supportive. Every now and then they contacted me to see if I got the money or not. My advice to the hotel is to train their staff especially waitresses/waiters in using payment machines, and even improving their English to avoid such mistakes and hastles. I wish the accountant tooke me with her to the bank so that I know exactly what is going on so that I give solutions or ask my bank for solutions. if I come back to Moshi, I would definitely stay at the Kibo Palce Hotel and enjoy Mt Kilimanjaro views."

"酒店的位置還不錯，樓頂可以看到乞力馬扎羅山，雖然沒有電梯，工作人員幫拿行李，非常熱情，早餐也不錯，就是設施老舊，地漏很慢，洗澡下水困難，不過能夠理解，酒店斑馬可是真皮標本哦，還有中國元素的花瓶"

"An Exceptional Stay that Exceeded Expectations From the moment I arrived at Ameg Lodge, I was struck by the seamless blend of comfort, elegance, and genuine hospitality. This lodge truly sets the standard for excellence in Kilimanjaro. • Superior Facilities: The lodge offers beautifully maintained rooms and common areas, combining modern amenities with authentic local charm. Every detail—from the spacious layouts to the thoughtful touches—reflects a commitment to guest comfort. • Outstanding Services: The staff are not only professional but also genuinely warm and attentive. Every request was met with efficiency and a smile, making me feel valued and cared for throughout my stay. • Exquisite Food: Dining at Ameg Lodge is a delight. The meals are fresh, flavorful, and beautifully presented, with a perfect balance of local and international cuisine. Each dish felt crafted with care, turning every meal into a memorable experience. • Inviting Ambience: The atmosphere is serene and welcoming, offering a peaceful retreat after a day of adventure. Whether relaxing in the garden or enjoying the lodge’s cozy interiors, the ambience fosters both relaxation and inspiration. • Prime Location: Nestled in the foothills of Kilimanjaro, the lodge provides breathtaking views and easy access to local attractions. It’s the ideal base for exploring the region while enjoying tranquility away from the bustle. • Personalised Experience: What truly sets Ameg Lodge apart is the way they tailor the experience to each guest. I felt more than just accommodated—I felt genuinely cared for, with thoughtful gestures that made my stay unique and unforgettable. The hosts, Ms Priya & Mr Rajen makes me feel like a guest in their home. Overall: Ameg Lodge is more than a place to stay; it’s an experience"

"Das Hotel liegt in einer ruhigen Seitenstraße. Von dort hat man einen sehr gute Sicht auf den Kilimandscharo. Das Personal ist ausgesprochen freundlich und hilfsbereit. Sehr empfehlenswert!"

"以為是個新民宿，其實應該已經經營頗有一段時間，房內設施就是90年代的招待所風格吧，鍾是壞的，鏡子正對着床，床頭無充電插座。洗手間水不穩定，忽冷忽熱，還不排水，無電梯，由服務員將行李拖上二樓。餐廳出餐慢，且周邊並無其他選擇了，反正衹住幾小時，還OK。服務員很熱情友好，公共位置佈置挺好的，性價比在當地算特別不錯了，不能要求太多。"

"Goed hotel met behulpzaam en vriendelijk personeel. Gewoon goed, in een mooi rustige omgeving met, vanaf het dak, zicht op de Kilimanjaro. Ontbijt is goed en het eten is lekker. Kortom, gewoon een goed en vriendelijk hotel. Helaas is internet niet heel stabiel, waardoor deze regelmatig wegvalt."

"The service was excellent from the moment we got into the hotel . The view of Mount Kilimanjaro is fantastic from their rooftop bar. Good place to stay at getting ready to climb Kili and for rest when you come down."