The view is great, the food was great and the room was good. The only small things would be the staff could do better explaining things to families checking in, some explanations were vague. While in the rooms they are very clean, but you must be careful bringing any food or drinks in the rooms or the ants will invade the room. Tattoos being accepted for the large bath would be appreciated as well, they are currently very strict on any tattoos that are easily visible.
Unbeatable location with many rooms ( or all rooms) and public spaces facing Tsunoshima Bridge. Our room faced the ocean directly with no obstruction. The bath was also quite decent and the outdoor bath is next to the sea. You can enjoy the sound of the waves while bathing in the hot spa. It should be quite spectacular during sunset. The spa was probably renovated within the last 10 years as it was in good condition.
The room , however, felt old and the corridor was damp. The carpet in the room felt damp and the room felt stuffy. The AC worked well and we turned it on high. Our triple room as spacious but I felt itchy the whole night while sleeping- although the sheets looked clean ( I slept on the added bed). The other two beds looked slumped in the middle.
Bathroom also looked quite old( from the 70’s)?
My room was at the far end wing and there were lots of stairs to walk up and down from the front desk which was on the third floor. The staff will help to bring the luggages to your room ( also at check out - just call).
Hotel restaurant serves dinner buffet . If you are not interested, the hotel also has a list of restaurants nearby with 10-30 minutes drive. We drove out to have yakitori in a small down, which was very local, but with friendly owner, good food- and super cheap price ( each yakitori was about ¥120-150 yen.
Breakfast buffet has both Japanese and western offers, taste was average. Overall service was very good.
Käännä
6/10
Majoituspaikan vastaus: Thank you very much for staying at Hotel Nishinagato Resort.We are delighted to hear that you enjoyed our unbeatable location and the stunning views of Tsunoshima Bridge from your room. It’s wonderful to know that you appreciated the sound of the waves while enjoying our outdoor bath and found the spa to be in good condition.We sincerely apologize for the issues you encountered with your room. We are sorry to hear that the room felt old and damp, and that you experienced discomfort during your stay. Your comments regarding the carpet, air conditioning, and the condition of the beds are very important to us. We will address these concerns with our housekeeping and maintenance teams to ensure improvements are made.We also regret that the bathroom did not meet your expectations. We are continuously working on updating our facilities and your feedback will be taken into consideration for future renovations.We understand that the layout of the hotel, with its multiple stairs, can be inconvenient. We are glad to hear that our staff was able to assist you with your luggage. Thank you for your comments about our dining options. We are pleased that you found the dinner buffet and the list of nearby restaurants helpful. It’s great to hear that you enjoyed the local yakitori experience. We also appreciate your feedback on the breakfast buffet and will strive to improve the variety and taste.Your kind words about our overall service are greatly appreciated. We aim to provide the best possible experience for our guests and your feedback helps us to achieve that.We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Hotel Nishinagato Resort Hitaka
Vieraskäyttäjä
Majoittunut 11.2023
Matkustus ystävien kanssa
3 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 31.12.2023
Very classic vacation hotel. Will be very convenient if you drive though. Rooms have super good view. Staff are very friendly and helpful !
Käännä
Majoituspaikan vastaus: Thank you very much for staying at Hotel Nishinagato Resort.Thank you so much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you enjoyed your stay at our hotel and found it to be a classic vacation spot.We are especially pleased to know that you appreciated the convenience of our location for those who drive, as well as the superb views from our rooms. Our team works hard to ensure that every guest has a memorable experience, and it is gratifying to hear that our friendly and helpful staff made a positive impression on you.Your kind words motivate us to continue delivering exceptional service and maintaining the high standards that our guests expect. We look forward to welcoming you back for another fantastic stay in the future.Hotel Nishinagato Resort Hitaka
Xiaoxuwan
Twin Island Side Ocean View Western Style Room 37 ㎡ [Non-Smoking][Ocean View]