Great location! 5mins walk from Dukezong ancient city gate. Dining area was not clean though and breakfast was questionable… my kids could not stomach it and we had to get breakfast outside even though it was included in our room rate. “Traditional *******” photoshoot is actually “you pick an outfit out of 10 possibilities on a rail, go take your own photos and return the outfit after 2hours” 😜. The best thing about this hotel is the location.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you so much for taking the time to share your detailed feedback about your stay with us. We're delighted to hear that you appreciated our hotel's great location, which is indeed a prime advantage for exploring the nearby Dukezong ancient city.However, we sincerely apologize for the shortcomings you experienced. The issues with the cleanliness of the dining area and the quality of the breakfast are truly unacceptable. We have immediately brought these matters to the attention of our food and beverage team. They are now taking steps to improve the cleaning standards in the dining area and enhance the quality and variety of our breakfast offerings to ensure a more satisfactory experience for all guests.Your feedback is extremely important to us as it helps us identify areas where we need to improve. We hope that you will give us another chance to welcome you back in the future, and we are committed to making your next stay a much better one.Best regards,