Campanile（Shanghai Natural History Museum）

房間雖然不大，但是乾淨整潔沒有異味，基本設施都有。早餐品種也還可以的，也不貴。下次來還會選擇。

房間乾淨，居住舒適，服務很好

Good.

酒店周圍環境安靜，房間很乾凈，也沒有異味，離自然博物館步行五六百米，出行方便

交通便利，房間乾淨

The hotel room is large and the beds are confortable. The only issue I had was that our room smelled of cigarette smoke when we got back and I asked the front desk to let us change rooms. Initially, they wanted us to sleep in the room for the night and change tomorrow. I insisted that we cannot sleep with the smell of cigarette smoke as we are alresdy having headache with the smell. That is when they told us that we can transfer to another room. Just a little disappointed with the service that they were not proactive to let us change rooms or get rid of the smell. The location has a great view of the river, but a little walk from the train station. They have free water bottles that you can request and the robot will come up to your door to deliver. Sometimes, the AI will not understand you and will just be quiet. So hopefully, this will improve and AI will respond that it does not understand instead of just giving the silent treatment. They also have free candies, teas, and amenity kits like comb, toothbrush, toothpaste etc. which you can freely get from the lobby. They also have vendo machines for drinks, instant noodles and some table games at the ground floor.