floor 2~3, 11, Toegye-ro 16-gil, Jung-gu, Seoul, 04631, South KoreaNäytä hotellin tiedot
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö
Vierasarvostelut
8.4/10
Erittäin hyvä
489 arvostelu
Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
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Sijainti9.0
Mukavuudet8.0
Palvelu8.6
Puhtaus8.0
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Vieraskäyttäjä
Vuode 4 hengen naisten makuusalissa
Majoittunut 6. 2025
Yksin matkustava
7 arvostelu
10/10
Ylivertainen
Lähetetty 5.7.2025
I can't thank the staff enough on how accommodating they were to me . I booked for two nights and extended it to 4. I would have done all 10 days but they were booked. One of the managers walked with me to the best money exchange and did all the talking for me. When I left it was very complicated to get to my new location. The owner/ manager ( a second staff member) walked with me and my two heavy bags for 15 minutes and carried my bags up to the new location. I could not get a taxi to take me because it was too close and in the middle of the shopping street . He was worried I would not find it on my own or be able to carry the bags that far. He told me he was 76 years old. He stole my heart. The location was perfect across the street from all the shopping . Restaurant's next door . 7/11 steps away. Metro station 2 minute walk and airport bus stop 4 min walk. They kept all common areas very clean. They have huge lockers downstairs and they carried my bags upstairs. The sheets and beddings were very white and clean . I highly recommend this place to everyone. I'm from USA and have very high expectations and they exceded all of them . Thank you Philstay I'll be back.
Have always been staying here when travelling solo as the location is really very convenient! Nice & friendly staffs who is always there to help you if needed.
Käännä
Majoituspaikan vastaus: Hello, customer. Thank you so much for leaving your valuable and precious reviews at our accommodation. Thank you so much for leaving a compliment for the staff who is really convenient and always helps. If you plan to visit Seoul again, please use our accommodation. Thank you.
Price and location push points.
Made a request for specific bunk bed and even paid for 4 bed room, however the request was missed out in the system.
Service staff was very apologetic and tried her best to make alternative arrangements. All these could have been avoided if there’s proper handling.
Requested for lower bunk bed as I was staying for multiple days. Definitely a hassle to climb up/down.
Noisy environment as some guests do not have basic social awareness
Käännä
Majoituspaikan vastaus: Hello, customer. Thank you very much for leaving your valuable and valuable comments in our accommodation. First of all, I am very sorry. The request is not omitted from the system. The fact that you requested a specific bunk bed and that it is inconvenient is very difficult to understand. The low awareness of basic customers is not something we can do to improve. Social perception is not something that can change in a short period of time, and since each country has various social perceptions, I think we should respect each individual's individuality rather than integrating them into one. That is why I think it is necessary to consider each other in a space that requires a group life such as a guesthouse. Thank you.
J’ai laissé mes bagages dans un locker pour un supplément de 20€ pour 10 jours, même si j’y séjournerai 3 nuits chez Philstay, ce qui semble correcte. Par contre, il n’y a pas d’ascenseur. Ce n’est pas pratique pour les personnes blessées.
Käännä
Majoituspaikan vastaus: Bonjour, client.Merci beaucoup d'avoir laissé une critique précieuse dans notre logement.Merci beaucoup de m'avoir montré les avantages de l'utilisation du casier au rez-de-chaussée. Si vous prévoyez de visiter Séoul la prochaine fois, veuillez utiliser notre logement. Merci.