Grand Resort Lagonissi

Grand Resort Lagonissi arvostelua

Grand Resort Lagonissi

40th km Athens - Sounion Avenue, Saronikos, 19010, GreeceNäytä hotellin tiedot
Grand Resort Lagonissi
Grand Resort LagonissiGrand Resort LagonissiGrand Resort Lagonissi
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö

Vierasarvostelut

4.1/5
Erittäin hyvä
60 arvostelu
Vahvistetut arvostelut
Sijainti4.1
Mukavuudet4.1
Palvelu4.1
Puhtaus4.1
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(60)
Positiiviset arviot(47)
Arvostelut valokuvien/videon kera(8)
Kielteisiä arvosteluja(18)
Amie Do
Välimeren bungalow
Majoittunut 5. 2023
Pariskunnat
19 arvostelu
5.0/5
Ylivertainen
Lähetetty 21.9.2023
I will come back next time 🥰🥰
Käännä
Vieraskäyttäjä
Majoittunut 11. 2024
Matkusta ystävien kanssa
5.0/5
Ylivertainen
Lähetetty 23.12.2024
My girlfriend & I just pay a visit vacations trip to Greece that included 3 nights at the Grand Resort Lagonissi, about 35-40 minutes south of downtown Athens. Our experience was decent and the property was wonderful. We had an absolutely amazing stay. Our room was first-class, with a private infinity plunge pool, sea view, in-room steam shower and nautilus equipment. The property restaurants were amazing, although service was a bit slow. Prices are insanely high, but we would love to stay there again.
Käännä
Nicolay
Majoittunut 8. 2024
Muu
4.0/5
Erittäin hyvä
Lähetetty 13.9.2024
We had a nice stay here for two days. Only had a small issue with the Steam Bath in the room. But other than that the facilites where amazing.
Käännä
Majoituspaikan vastaus: Dear Nikolay,Thank you for taking the time to share your experience at The Grand Resort Lagonissi! We’re delighted that you enjoyed your stay and appreciated our facilities.We apologize for the inconvenience caused by the Steam Bath in your room and will ensure our team addresses this promptly. Your comfort and satisfaction are our top priorities, and we’re always working to improve.We look forward to welcoming you back for an even more enjoyable stay in the future!Warm regards,
Verified traveler
Majoittunut 7. 2024
Muu
3.0/5
Lähetetty 13.8.2024
Mixed bag A mixed review. The good: the wonderful upgrade to a renovated bungalow. The staff and service impeccable. Food fabulous. The bad: added days to my res and understandably got downgraded to an un- renovated room which was in disrepair and not worth half of what I paid. Electricity didn’t work and was never fixed. Offered to move my room but had already done that and just wanted things to work. And the room to be in decent shape. The manager was kind and diplomatic but he could t explain away the state of the room. Only book the renovated part of the hotel.
Käännä
Majoituspaikan vastaus: Dear Customer, Thank you for taking the time to share your experience at Grand Resort Lagonissi. We truly appreciate your kind words regarding the upgraded bungalow, our staff, and the culinary experience. We strive to create memorable stays for all our guests, so it is heartwarming to know that certain aspects of your visit met your expectations.However, we are genuinely sorry to hear about the issues you encountered after extending your stay. Your feedback about the un-renovated room is concerning, and I sincerely apologize for the inconvenience you experienced, particularly with the electricity. We always aim to ensure that every room meets our high standards, and it's clear that we fell short in this instance.Please rest assured that your comments have been shared with our maintenance and housekeeping teams to prevent future occurrences. While I’m glad to hear our manager tried to assist, I regret that we couldn't provide the resolution you deserved during your stay.Thank you again for your valuable feedback, and we hope to welcome you back to Grand Resort Lagonissi.Warm regards,
Marius
Majoittunut 6. 2023
Muu
5.0/5
Ylivertainen
Lähetetty 9.7.2023
Athen paradis fantastisk hotell og resort
Käännä
T. Scott
Majoittunut 4. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 19.5.2024
Great Resort Great resort with fantastic service and a super location
Käännä
Majoituspaikan vastaus: Thank you for choosing Grand Resort Lagonissi and for sharing your review with us. We are thrilled to know that you had a pleasant stay.We continuously strive to enhance our guests’ experiences, and your positive feedback serves as great motivation for our team. We are committed to providing outstanding service and ensuring every visit is exceptional.We hope to have the pleasure of welcoming you back soon. If there’s anything we can assist you with for your next visit, please feel free to reach out.Best regards,
T. Scott
Majoittunut 4. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 19.5.2024
Great Resort My wife and I had a two day respite from a cruise through the Greek Isles before we headed on to the rest of Europe. We thoroughly enjoyed our stay and the staff made it a memorable and pleasant experience.
Käännä
Majoituspaikan vastaus: Dear T.Scott,Thank you for choosing The Grand Resort Lagonissi for your respite during your cruise through the Greek Isles! We’re thrilled to hear that you and your wife had a wonderful stay and that our team helped make your experience memorable.It was a pleasure hosting you, and we hope the rest of your European adventure was just as enjoyable. We would love to welcome you back in the future for another relaxing stay!Warm regards,
Irene
Majoittunut 7. 2022
Muu
3.0/5
Lähetetty 12.8.2022
Won’t go back We have stayed several times through the years and we have always enjoyed it, but the rooms have become so run down at this point that we have decided that this is our last stay. The property has made improvements in some areas, like restaurants, but they need to pay more attention to the comforts in the rooms. Here are some examples. Our mattress was awful. We could feel the springs. We asked for a topper, which helped. We also had ants infest a suitcase that was up on a couch. The staff were not helpful in dealing with that problem. The umbrella that was on the beach in front of our room for our use was broken and never fixed. We will not be returning.
Käännä
ANTHONY
Majoittunut 7. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 31.8.2024
Lovely spot. Would visit again.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you so much for your kind words and for taking the time to share your experience! We’re delighted to hear that you enjoyed your stay at Grand Resort Lagonissi and that you found our resort to be a lovely spot.It would be our pleasure to welcome you back for another visit in the future. If there’s anything specific you’d like to experience next time, please don’t hesitate to let us know.Warm regards,
tamago_dubai
Majoittunut 10. 2024
Liikematkustajat
3.0/5
Lähetetty 22.11.2024
I don’t really do poor reviews but this is my experience in mid Nov. Stayed at 117 bungalow for two nights. As others have mentioned this series is old and tired albeit generous in size. Probably good for families. The immediate issues are: - red ants and spiders in the shower floor ( the person who showed me the room and the operation of the steam room obviously saw it but chose to ignore it) - red ants in the towels (I gather they probably wanted a warm place) - cobwebs in corners of the living room I suspect the bungalow was vacant for weeks and no housekeeping was done until I checked in. If not then they have a real housekeeping issue. I immediately asked to change rooms. Emilia from Lagonissi was accommodating but only rooms in main building available (much smaller and were also not renovated) So I decided to stay in the bungalow. Subsequent issues: - no hot water when taking a shower after a corporate event. Reported to reception and they offered to send technician but it was past midnight so I asked them to note and look at it in the morning. The next day there was hot water in the morning so I assumed it was fixed overnight. But the problem then manifested itself the second evening. Beware - no usb sockets in the bungalows. Gym: decent size but equipment tired and not functional. Free weights only go up to 12.5 kg. Bars are rusty. 2 treadmills are functioning and the incline function does not work on one of them (the one nearest the door) Nespresso machine in room was terrible. Didn’t use it as the limescale on the water container was terrible. On check out no one asked about the stay. Pity. Anyway the setting was lovely but the hardware lets the resort down. It really needs a complete renovation before it can be called Grand.
Käännä
Majoituspaikan vastaus: Dear tamago_dubai, We would like to thank you for taking the time to share your feedback about your recent stay at our resort. We sincerely apologize for the inconveniences you experienced during your visit. Please rest assured that your comments have been shared with the relevant departments for review and immediate action. Additionally, we would like to highlight that our hotel follows a strict weekly schedule of disinfestation, carried out by a certified company, to ensure that our rooms and common areas maintain the highest standards of cleanliness and hygiene. However, given our unique location surrounded by lush greenery, it is possible to encounter occasional insects despite our best efforts. We thank you for your kind recognition of our beautiful setting and the efforts of our team to assist you, even though we could not fully meet your expectations. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience and service we strive to deliver. Kind regards, Nikos Tzimas General Manager
Grant
Majoittunut 6. 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 25.7.2024
We had a lovely stay at Grand Lagonissi. The setting is magical, the food delicious, and the staff meets every request with care and a smile! Perfect place to start our honeymoon!!
Käännä
Majoituspaikan vastaus: Dear Grant, Thank you for sharing your wonderful experience with us! We’re so happy to hear that you enjoyed the magical setting, delicious food, and attentive service during your stay. It’s an honor to have been a part of your honeymoon, and we hope it was the perfect start to this special chapter in your lives. We look forward to welcoming you back for more unforgettable moments!Warmest congratulations and regards,
YASAR
Majoittunut 7. 2024
Matkusta ystävien kanssa
5.0/5
Ylivertainen
Lähetetty 5.8.2024
I had a very large and beautiful room. I loved the silence. However, the lightning system of the room was too complicated and we could not turn of the lights completely at night. You also need a tap to wash your feet at the garden or terrace before you enter the room on your way back from the beach.
Käännä
Majoituspaikan vastaus: Dear Yasar, Thank you so much for your glowing review! We are delighted to hear that you enjoyed your stay at Grand Resort Lagonissi, particularly the spacious and beautiful room, as well as the tranquility of our environment.We truly value your feedback regarding the lighting system and the need for a tap to wash your feet before entering your room from the beach. We apologize for any inconvenience caused and will address these points with our management team to enhance the comfort and convenience for our guests.We look forward to welcoming you back soon and ensuring an even more enjoyable experience.Warm regards,
Andrea
Majoittunut 6. 2024
Perhe
5.0/5
Ylivertainen
Lähetetty 20.7.2024
Beautiful rambling resort. Bring your goggles and see countless fish in the clear waters. Excellent service. Beloved by our Greek friends for decades.
Käännä
Majoituspaikan vastaus: Dear Andrea,Thank you so much for your kind words and for sharing your experience with us! We’re thrilled to hear that you enjoyed the beautiful setting of our resort and had the chance to explore the vibrant marine life. It’s wonderful to know that our service met your expectations and that our resort has earned a special place in the hearts of your Greek friends. We look forward to welcoming you back for another memorable stay!Warm regards,
EO Europe B
Majoittunut 9. 2024
Liikematkustajat
2.0/5
Lähetetty 9.10.2024
On a positive note, the ocean views were very nice and the resort is likely better suited to a traveler on holiday without the need for any business services. However, if you're planning a corporate event, be cautious. We hosted a group of nearly 60 guests, and the feedback from our group regarding the venue was overwhelmingly negative. The rooms in the main building felt tired and dated, with air conditioning issues in most rooms. Additionally, irons were unavailable, making it difficult to attend events without wrinkled clothes due to inconvenient turnaround times. This is an easy fix with a couple of irons on hand in housekeeping for guest emergency use. Lagonissi might have been 5 stars in the past, but it now feels more like a 3-4 star. The overall quality didn't match the high price, and it simply can't compete with other top-tier hotels. Beyond the facilities, the staff seemed generally unhappy and generally unaccommodating to our group, even with simple requests. Overall, we expected much more, and it was a disappointing experience. We give Lagonissi a 2-star rating for corporate events.
Käännä
Majoituspaikan vastaus: Dear eoeuropeb, Thank you for your feedback regarding your corporate event at Grand Resort Lagonissi. We regret to hear that your experience did not meet your expectations, particularly in relation to the corporate facilities and room conditions. Your comments are well noted, and we will be sure to address these concerns with the appropriate departments. Concerning the availability of irons, we would like to clarify that irons are not placed in the rooms for safety reasons, a policy we strictly follow. However, we do offer a pressing service, which can be arranged through our housekeeping team. We regret if this service did not meet your expectations or if there were any delays. It is also worth noting that your group stayed with us in June, and this review was posted in October, following our recent communication regarding the outstanding balance for your event. While we are committed to providing the best service regardless of any external factors, we believe it is important to provide the full context. As for your comments about the staff, we are surprised, as our team is dedicated to delivering exceptional service. It is unfortunate that these concerns were not communicated during your stay, as we would have taken immediate steps to rectify any issues. We appreciate your feedback and will take it into account as we strive to enhance the experience for our future guests, including those attending corporate events. Kind regards, Nikos Tzimas General Manager
Heidi T
Majoittunut 9. 2024
Pariskunnat
5.0/5
Ylivertainen
Lähetetty 8.10.2024
Absolutely fabulous resort! We stayed there for 4 nights. We stayed in the sunrise suite. It was so beautiful and right on the Mediterranean Sea. The suite was very nice and had everything that we could have asked for. The staff were all wonderful! The restaurants are top notch. If you want to be spoiled, stay here. You won’t be sorry.
Käännä
Majoituspaikan vastaus: Dear C355MQheidit, We would like to thank you for taking the time to share your wonderful feedback with the readers of TripAdvisor website. We are thrilled to hear that you had such a fabulous experience during your stay with us. Your kind words about our restaurants and overall experience truly mean a lot to us and will be shared with the entire team. We are delighted that you felt pampered during your time here. Once again thank you for your review and we look forward to welcoming you back to Grand Resort Lagonissi in the future for another exceptional stay. Kind regards, Nikos Tzimas General Manager