"Oikein"

"Suuri paikka, jossa on upea näkymä ja kaunis auringonlasku tehdä muistoja, jotka kestävät elämän. Hyvin suositeltavaa jäädä tänne, kun tulet Rota."

"Kaikki täydellinen, puhdistus ja palvelut, hyvin ystävällinen kaikille"

"FOOD POISONING and horrible customer service 1. I got severely food poisoned at the buffet. 2. There is mole in the bedrooms and bathrooms 3. The pools are not properly cleaned, leading to significant amounts of black algae. 4. Possibly bed bugs in the hotel - we have all been bitten by something during night at least Despite medical confirmation and pictures, the hotel manager denied all responsibility and said that it was “his business ethics to prove clients wrong”. When we asked for compensation for the extra night we were forced to stay in the room while I vomited he threatened that he would have the police arrest our family if we didn’t pay in full immediately. Horrible experience. Stay clear. Nice beach but unbelievably bad experience at a “4 star” hotel. Stay away if you care for your health."

"Prepaid for several days. Airline cancellation. Gave plenty of notice. They refused to refund any amount and would not work with us."

"Good afternoon! I'm writing to explain what happened today. We booked two rooms and an apartment through the same company. An emergency operation was required for the person who rented the apartment. This person is the sister of someone staying in one of the rooms at this hostel (Boutique La Española in Rota) and the daughter of the guests in the other room. We sent reports documenting the situation, but they refused to issue a refund, keeping the full amount. I find it extremely unacceptable that they would consider the need for close relatives to have a vacation given the circumstances and refuse to take responsibility for something so urgent. I hope my comment will make others think twice before booking this place."

"I understand that it was February, but the hotel was really not welcoming. The weather was nice, but there was not really any table and chairs outside apart a few in front the main area. The swimming pool was closed, what it's normal for February, but with a fence around it. It really looks terrible! At some point, it was sunny and I wanted to work outside, there was not table and chair near our bedroom where the wifi signal was good, so we had to choice that going where we can find some table and chairs outside the bar and the reception area, where the wifi signal was very inconsistant. I can see on my laptop that there was another wifi signal for the events, that one appeared to be strong and good. I asked to the reception if there was a way for them to give me the code as the general wifi was not keeping cutting and I can't sit near our bedroom where there was not table and chair outside, the person at the reception replied frankly: NO, it's not possible. I was not happy and he told me he was going to ask his manager. I came back 10 mins later, nothing, it was clear that he didn't ask... I expressed very clearly how I was disappointed not necessary about the weak wifi signal, but more about the fact that the staff at the reception was clearly ignoring us, they even didn't pretend. I was told that someone from management will get back to us, we left the following day and nobody came back to us. Extremely disappointed. Also, if you've got children, it's not a family hotel, there is a small slide and a couple of swings at the very end of the hotel, with nowhere to sit for the parents. There is not really an access from the bedrooms to the swimming pool other than through the main reception area, not great when you are wet. Anyway, it didn't apply to us as the swimming pools were closed, but in Summer time, it wouldn't have been great!"

"I will start with saying the maids were amazing my room was spotless. The bottom of the pool was filthy, my son even found food at the bottom. The all inclusive restaurant was just beyond unhygienic. Birds flying in and eating the large stack of bread, food being served raw, dirty tables. The sections around the food were disgusting. Picked up bowls and plates on numerous days to find old food imbedded on them. 3 out of 4 of my party had sickness whilst we were there. We were also not informed about the roof terrace restaurant. All in all just extremely disappointing"

"We had a swim up room which was excellent. We had all the facilities we needed the rooms are fully equipped and the hotel is really clean. The way the room was positioned near the main pool was perfect as well. All the staff were really helpful and brilliant and the reception stay were super helpful. This may be the most relaxing holiday we have ever had and we can't wait to return. The hotel is in a great position for accessing the beach, there are no shops or restaurants in easy walking distance other than a beach bar. A taxi to rota is worth a trip it is a lively area with plenty of restaurants and bars."