Andaman Beach Hotel Phuket - Accor Handwritten Collection arvostelua

Majoituspaikan vastaus: Dear Value guest,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and appreciated the beautiful environment, great service, and delicious breakfast. We’re especially happy that you were able to experience both the sunrise and sunset – they truly are a sight to behold! We look forward to welcoming you back for another relaxing stay soon!Best Regards,The Andaman Beach Hotel-Handwritten Collection

Majoituspaikan vastaus: Dear LexusWendy,"Thank you for taking the time to share your thoughts with us. We’re glad to hear that you had an overall great experience, but we apologize for the inconvenience caused by the room location and the lack of assistance with your luggage. We understand how important it is to feel well taken care of, especially during a longer stay, and we will work on improving our guest service in this area. Your feedback is valuable, and we will ensure that our team is more attentive to guests' needs going forward. We truly appreciate your comments, and we hope to have the opportunity to offer you a more seamless experience next time.Best Regards,The Andaman Beach Hotel-Handwritten Collection

Majoituspaikan vastaus: Dear Yoong Lee,Thank you for choosing to stay with us during your first trip to Phuket! We’re so glad to hear that our hotel made such a great impression on you. We hope you had a wonderful time exploring the area, and we’d love to welcome you back for another stay in the future. Thanks again for your kind words!Warm Regards,The Andaman Beach Hotel-Handwritten Collection

Majoituspaikan vastaus: Dear Belous,Thank you for taking the time to leave a review! We’re happy to hear that you appreciated the cleanliness of our hotel and enjoyed the view from the bar by the pool in the evenings. However, we’re sorry to hear that the location and room size didn’t fully meet your expectations, as well as the breakfast variety. We’ll certainly take your feedback into account as we continue to improve. We appreciate you sharing your experience, and we hope to have the opportunity to welcome you back in the futureBest Regards,The Andaman Beach Hotel-Handwritten collection

Majoituspaikan vastaus: Dear Valued Guest,Thank you for sharing your feedback with us. We truly apologize for the delay in checking you into your room and the lack of communication during that time. We understand how frustrating that must have been, and we will certainly work on improving our check-in process and ensuring guests are kept informed. We’re also sorry to hear about the mix-up with the bed type and the missing bathrobes. We’ll make sure to look into this and improve our room preparation moving forward. On a positive note, we’re glad you enjoyed the bathroom and the breakfast options, especially the noodles! We also appreciate your feedback about the location and the walk up the hill, which we will make sure to communicate more clearly to future guests. We hope that, despite the challenges, you had a pleasant stay overall. Thank you again for your comments, and we hope to improve based on your experience.Best Regards,The Andaman Beach Hotel-Handwritten Collection

Majoituspaikan vastaus: Dear Nominerdene,Thank you for your feedback. We\'re glad to hear you enjoyed the hotel, but we sincerely apologize that the service and staff attitudes did not meet your expectations. Providing excellent service is very important to us, and we will be addressing your comments with our team to ensure improvements. We truly appreciate you bringing this to our attention and hope to have the chance to welcome you back with a better experience next time.Best Regards,The Andaman Beach Hotel-Handwritten Collection

Majoituspaikan vastaus: Dear Valued Guest,Thank you so much for your generous rating and kind words! We\'re thrilled to hear that you found our service distinguished. It’s always our goal to provide the best experience possible, and feedback like yours motivates us to continue delivering exceptional results. We truly appreciate your support and look forward to serving you again soon!Best Regards,The Andaman Beach Hotel-Handwritten Collection