Pullman Phu Quoc Beach Resort arvostelua

Majoituspaikan vastaus: Dear Sir/Madam,Thank you for taking the time to share your positive feedback! We’re so pleased to hear that you had an enjoyable stay and your kids were happy with us. We truly value your kind words, and we’ll be sure to share them with the team.We would love to welcome you back whenever you’re in the area again!Kind regards,Duong NguyenGuest Experience Manager

Majoituspaikan vastaus: Dear Sir/Madam,Thank you for your lovely review! We’re thrilled to hear that you had such a great experience during your time at Pullman Phu Quoc Beach Resort. Your kind words about our service and overall atmosphere mean the world to us. We can’t wait to host you again for another fantastic stay!Best wishes,Duong NguyenGuest Experience Manager

Majoituspaikan vastaus: Dear Sir/Madam,Thank you so much for sharing your feedback with us. We're thrilled to hear that you enjoyed our breakfasts, found the rooms comfortable, and had a pleasant experience with the sun loungers on the beach!We truly appreciate your comments about the greenery on the property and we’re sorry to hear that the surroundings near the hotel didn’t fully meet your expectations. We are constantly looking for ways to improve the aesthetics of the hotel, and we’ll definitely take your suggestion into consideration when planning future landscaping updates.Regarding the fountain, we understand your point, and we will explore options to make that area more inviting during the day. Your feedback is invaluable as it helps us continue to enhance our guest experience.Thank you again for taking the time to share your thoughts. We hope to welcome you back in the future!Warm regards,Duong NguyenGuest Experience Manager

Majoituspaikan vastaus: Dear Yan Yan Kwan 426,Thank you for sharing your feedback! It’s always our pleasure to add a special touch to your stay.However, I’m truly sorry for the inconvenience with the TV and fan turning on automatically. That’s certainly not how things should work, and I understand how frustrating this can be. I’ll be sure to pass this on to our maintenance team to look into and resolve the issue so it doesn’t happen again.We appreciate you bringing this to our attention, and we hope to welcome you back for a more seamless experience next time.Warm regards,Duong NguyenGuest Experience Manager

Majoituspaikan vastaus: Dear Sir/Madam,Thank you so much for your perfect rating. We're more than happy that you were satisfied with your stay with us.Thanks for taking the time to share it. We hope to see you again soon.Best regards,Duong NguyenGuest Experience Manager

Majoituspaikan vastaus: Dear Sir/Madam,Thank you for your kind feedback! We're delighted to hear that you enjoyed our service, meals, facilities, and rooms.I appreciate you bringing up the lack of indoor shower facilities and locker rooms for guests after check-out. I understand how this could be an inconvenience, and I will share your feedback with our team to explore possible solutions.We truly value your input and hope to welcome you back for another great stay in the future!Warm regards,Duong NguyenGuest Experience Manager

Majoituspaikan vastaus: Dear Sir/Madam,Thank you so much for your wonderful feedback! We're thrilled to hear that we exceeded your expectations and provided you with such a pleasant surprise during your stay. It’s fantastic that you enjoyed our cabana the spacious room with a jacuzzi, and the thoughtful touches of our turndown service with chocolate. We’re also glad that you enjoyed the breakfast options, the beautiful view at Mad Cow, and the convenience of the buggy service. Our team works hard to create a welcoming and joyful atmosphere, so it's heartening to hear that their smiles added to your experience. It’s great to know that you felt safe and comfortable at our beach as well. We always strive to offer a variety of activities for our guests to enjoy, and I’m glad you took advantage of the free paddle boards and canoes. We hope to welcome you to other Pullman locations soon and continue to provide you with excellent stays! Warm regards, Duong NguyenGuest Experience Manager

Majoituspaikan vastaus: Dear Sir/Madam,Thank you for your feedback! We’re glad to hear you enjoyed the facilities and the credit support.We hope to welcome you back soon and make your next stay even more enjoyable!Warm regards,Duong NguyenGuest Experience Manager