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Lähetetty22.10.2025
Ms. Shaniqua
Omgosh ... hotel was really nice! Breakfast was excellent and it lasted til 11a, which is pretty awesome for those that like to sleep late. So many options (hot, cold and dry). They offer bacon, sausage, scrambled/cold boiled eggs and breakfast potatoes. Whole fruit (apples and bananas), sliced fruit (melons and pineapples). Cold and hot cereal (oatmeal). Yogurt and granola. You can make your own waffles or pancakes (such a cool machine). Make your own toast and/or select from many pastries or muffins available. So many options! You can even place an order vs. eating from the buffet. They also allow carry-out and to-go boxes. Drink options at the buffet include: coffee, O.J. and apple juice.
PLEASE NOTE:
There's a separate fee for breakfast if not selected when booking.
Having said this, the hotel does not have microwaves in the room, just a fridge. There are microwaves located on each floor though (along w/ vending machines -both are in same location). Our room was spotless and absolutely spacious (no deviation from website)!
We arrived way beyond check-in and did call once we knew we'd arrive later than expected. Spoke with front desk staff who assured everything would be OK, only to arrive and find that our room (which was already paid in full) had been given away. The hotel was only able to provide us a King and a rollaway bed. Of course we were disappointed, but the next morning the hotel Mgr. made everything right. Having said that, the rollaway bed is THE HARDEST THING EVER. We bring our own everything (e.g. bedding, cleaning supplies, etc.) so we were able to make it work and make it comfortable. So much so, we'd chosen to not to be moved to the room we'd originally booked. It rained our entire stay which is what caused us to arrive late in the first place (that's a whole 'notha story). Anyway, the hotel had a few small trash bins about the lobby catching leaks here and there, but that didn't stop anything. I barely even noticed. Had I not been recording how beautiful the hotel was inside, I would've never noticed. Parking is $30/day, it's NYC what do you expect? 🤭 There's also parking on the street if you can get spot. Careful though, NYC parking signs can cause confusion for those not familiar with the City's play on words. All in all, this was great stay for us and I'd certainly stay again. Oh, I forgot to mention -I did! Yes, I extended our stay another night because the hotel and location was exceptional!
p.s. they also offer a seated bar area.
Overall: 10/10✨️
Näytä lisää
Hinta yötä kohden alkaen:1 443 HKD
Lähetetty23.6.2025
Vieraskäyttäjä
Very friendly and helpful staff. Rooms are decent sized with amenities. The restaurant onsite offers convenient options for food and drinks. Easy access to Grand Central and subway lines. Will stay again!
Näytä lisää
Hinta yötä kohden alkaen:2 032 HKD
Lähetetty30.8.2025
Vieraskäyttäjä
I would like to compliment Ms. Mariam Ibrahim for her outstanding and courteous service during my check-in at the New York Marriott Downtown. From the very first moment, her warm and cheerful personality made me feel right at home. She kindly suggested an upgrade to the 38th floor with access to the Executive Lounge at a very reasonable charge—a memorable experience for my family, as we had never stayed so high before. The view from the room was truly breathtaking, and even from the lounge we could see the Statue of Liberty, which made our stay even more special.
Ms. Mariam’s professionalism, kindness, and positive attitude reflect the true spirit of hospitality. She is definitely well-suited as a frontliner, and her service made our stay an unforgettable one.
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Hinta yötä kohden alkaen:3 365 HKD
Lähetetty18.7.2025
Vieraskäyttäjä
A good hotel with a high level of service awareness, centrally located, clean, tidy. The rooms are very small, with no storage capacity, overall a very good experience. The significant advantage is the hotel's very good location.
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Hinta yötä kohden alkaen:1 454 HKD
Lähetetty19.9.2023
Harpoprah
Be careful about their hidden cost, everyday you need to pay around US$50 for their all access fees(lounge, roof top, gym) which is mandatory!
It is not indicated in the booking so I feel cheated that I have to pay for such fees which amount up to US$150 for my 3 nights there.
And did I mention you have to carry all your luggages by yourself which I had to push the luggage trolley myself!
Amazing location but I will not go there again!
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Hinta yötä kohden alkaen:2 154 HKD
Lähetetty30.11.2025
Vieraskäyttäjä
We stayed for 3 nights during thanksgiving weekend. The hotel was in an okay location, near the Bull at Wallstreet and subway - the bus didn’t work most of the times during the holidays. Rooms are clean. However, everything else is a disappointment. The service was average - people aren’t the friendliest here. The elevator took forever - we waited for 20 mins and didn’t seem like the elevator was going to come anytime soon. Ended up walking down the stairs with all our luggages from the 30th floor. The amenities doesn’t feel like a 4 star hotel, it was so underwhelming. Aside from the basic ones like shampoo, conditioner, soap and body lotion, they didn’t give us anything else. There’s no bottled water too, even when we asked. The toilet door doesn’t slide close, there’s a big gap in between which was very bothersome to us. Last thing, if you’re sensitive to noise, you’re going to have a problem because the rooms are not soundproofed at all. We could hear babies crying, people talking pretty loudlu
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Hinta yötä kohden alkaen:1 017 HKD
Lähetetty20.5.2025
Vieraskäyttäjä
Nice hotel in a good location. I left my tablet in the room by accident and when I called they left a message with housekeeping to call me if it was found. They never called and housekeeping claims they havnt found it... I left it on the bedside table and that's my fault, but what sort of housecleaners do you employ that keep people's items instead of turning them into lost and found. Beware and make sure to triple check you have your things or else they will keep them.
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Hinta yötä kohden alkaen:853 HKD
Lähetetty10.12.2025
Vieraskäyttäjä
My stay at the Hyatt Grand Central New York was unfortunately below expectations, especially considering the brand. For the price paid, the overall experience felt overpriced for what it actually offers. The rooms and services were adequate, but nothing stood out as truly deserving of the high rates. It was disappointing, particularly because from a Hyatt property one expects a higher level of comfort, attention to detail, and overall quality. While the location is convenient, the value for money simply wasn’t there. In short, a decent hotel, but far too expensive for the experience provided, and not up to the standard one would normally associate with Hyatt.
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Hinta yötä kohden alkaen:1 494 HKD
Lähetetty19.12.2025
Vieraskäyttäjä
Hotel is in an excellent location but checking in was a nightmare had to queue for over an hour. The lift system is atrocious. The system gives you a lift for your floor and then allocates that lift to everyone else. It takes ages for it to come and then everyone cannot get into the one lift and you start all over again. Could be waiting 30 mins plus for a lift. Everyone complaining about the lifts and sating that it’s the worst hotel because of it.
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Hinta yötä kohden alkaen:1 954 HKD
Lähetetty14.8.2023
Anonyymi käyttäjä
房間及大堂乾淨衞生,裝修簡潔高雅,書桌上的充電插口有USB/TYPE-C 很方便;
服務人員友好專業;
地理位置優越,步行可達帝國大廈,時代廣場,旁邊一個街區還有紐約公共圖書館和Bryant 公園,離地鐵口各種公交站點也近。
周邊治安情況安全,沒有席地而躺的路人;
店門左邊和對面有好幾家川菜館,適合中國胃;附近也有好幾家麪包店。
總之,因為是22年新裝酒店,即使名氣沒那麼大,但是值得推薦。
Näytä lisää
Hinta yötä kohden alkaen:2 189 HKD