Perheystävällinen Hotels in New York

"I am writing to formally raise a concern regarding this booking I made through your platform for a stay at the Paramount Hotel, New York. At the time of booking, there were no clearly disclosed additional charges mentioned. It was only shortly before my departure — upon reviewing my booking — that I noticed unexpected fees applied by the hotel. I contacted Trip.com immediately, hoping for clarification, but unfortunately, your team was unable to explain why these charges were not made transparent at the point of booking. I was simply informed that the charges had been presented during the booking process. Regrettably, I did not take a screenshot of the booking page to prove otherwise. Given the proximity to my travel date and not wanting to face the inconvenience of finding another hotel at short notice, I had no choice but to proceed with the reservation and absorb the additional charges — which I had not budgeted for. This experience was disappointing and stressful. The lack of pricing transparency is both misleading and unfair to customers, especially when traveling to a different country. It caused unnecessary anxiety and could have been easily avoided with clearer communication at the point of booking. I urge Trip.com to review how hotel fees and additional charges are displayed, and to ensure that customers are fully informed before confirming their reservations. That said, I would like to acknowledge that the actual stay at the Paramount Hotel was pleasant. The hotel is well-located — just a few steps away from Times Square and Broadway theatres. The New York City subway system is very accessible from the property and is a far better option than taxis or e-hailing services due to heavy traffic. While the hotel is an older property and the elevators can be slow during peak times, it offers charm and convenience. There’s a great pizza spot next door, and live music in the lobby bar on some nights adds a nice touch. I hope Trip.com will take this feedback seriously and make improvements to ensure a more transparent and customer-friendly experience in the future."

"Crowne Plaza Newark sijaitsee kätevästi lähellä Newarkin lentokenttää, joten se on loistava paikka välilaskulle. Huone on tilava, sänky on mukava ja ympäristö on puhdas ja siisti. Hotellin ravintolassa on laaja valikoima ruokavaihtoehtoja, tarjoilijat ovat ystävällisiä ja sisään- ja uloskirjautuminen nopeaa. Se on hyvä valinta työmatkalle tai lyhytaikaiseen oleskeluun."

"It was a pretty good place to stay for solo travel. But there are several things you need to check before you choose this place. First, there is a possibility that you couldn't use the same room. I booked the hostel and the manager asked me to change my room on my second day of the trip. It was hard to clean and repack everything in the morning. If you book more than three days, they could change your room. So just make sure about it. Second, I recommend bringing your waterproof slippers. You need to use the shared bathroom and shower facilities. It could be wet when you bring normal shoes. If you don't mind, it's ok. But if not, please bring your slippers for your convenience 🙂👋✨️"

"This location worked well for my friend and I traveling to NYC for a show that was nearby. True to all NYC hotels, the room was teeny, but we loved the decor and the bunk bed set up. The shower was nice and there were lots of fun details. The amenities were seriously lacking though. We were charged an 80$ ”resort fee” during our stay. When we asked the front desk what that included we were told that it gave us gym access - whoopdidoo - and it was for the ”amenities in the room.” There weren't any that went beyond a normal hotel stay so I found this really annoying. There were robes, a hair dryer, a steamer, a television, a space heater (more on that later), a small notepad, a pencil, a safe, and an unusable teeny fridge. There weren't even bottles of water or info on the wifi in there. When we entered the room it was sweltering. The thermastat was set to 86! and the space heater was on high. I'm glad I noticed the space heater because it was a true fire hazard. It was odd no one mentioned that to us as we were checking in and it definitely could have been on since the previous visitor."

"The room was clean and tidy but had no fridge which was incredibly inconvenient. I can’t remember the last hotel I stayed at without one. The lobby was always very busy and the elevators a constant issue. There were long queues for the elevators at all times of day. I had to wait as long as 10 minutes on my floor for an elevator to arrive. Guests were constantly complaining about this and it was probably the worst I’ve ever experienced. The staff were helpful although one of them was being trained and gave me the wrong information but I was apologised to by another staff member so no big deal."

"We found the hotel to be dated with poor facilities and poor service. We could not understand how this hotel has a 4-5 star rating with the appropriate 4-5 star charges.we were totally misrepresented by trip.com about the level of accommodation . Room was tired ,dark and dingy, bathroom tiny, with old fashioned inefficient air conditioning. Windows look out on to walls with no natural light. Carpet has seen better days. No hotel operator at night, so could not get early wake up call. The only saving grace was that the location was very good.  I would highly recommend to avoid this hotel at the exorbitant prices that the hotel charges. Perhaps revisit it when renovations have been done to warrant the star rating that is represented. Shame on trip.com for listing the Warwick hotel as a 4-5 star hotel. I would have thought that trip.com would do its job in checking FaceTimes before making a misleading representation."

"This place was a fantastic find! Staff are super friendly and helpful. Rooms are very comfortable and generous size, especially for NYC. Location is perfect for easily getting to all the landmarks before returning to the tranquil surrounds in the hotel. Rick’s cafe is a fabulous addition with snacks and drinks available 24/7. We’ll be back 😊"

"I had a pleasant stay at the Hilton Newark Hotel. While the hotel is far from downtown, it’s a great choice for travelers flying in or out of Newark Airport. Comfortable rooms and friendly staff made the experience smooth and hassle-free. Perfect for a quick stopover!"

"Great location….but that’s what you’re paying for. Check in was fast and the staff were welcoming and friendly. There are umbrellas to use in the rainy weather and the front concierge staff are happy and greet you nicely. The location is convenient- close to all main sites of NYC but just far away enough from the noise and bustle so you can have a peaceful night’s sleep. Air conditioning can be adjusted as our room got a little too cool for our comfort. The luxury king room high floor itself is disappointing. Quite a bit more in cost compared to a standard king room, the room doesn’t have any fabulous views or even a bathtub that can accommodate someone comfortably. One website advertises the luxury king rooms have a ‘spa bath’. This is fact is not true and incorrect. Room slippers are very nice and there are enough towels for 2 people. Pillows are too soft and the room furniture is tired-looking. Some peeling wallpaper as well indicating the need for a refit. For the money, there’s no breakfast either and if you wish to extend your checkout after 11am, it’s $100 for 1-3 hours. A bit rich, considering you’re better off getting a lounge pass at the airport or simply go for a walk around this amazing city. To compensate, there’s an awesome diner 50m from the hotel that serves fantastic breakfast, lunch and dinner. Bathroom products are lovely- Balmain and there’s only 1 bathrobe in the room, which I thought was strange, considering the booking was for 2 people. No minibar either… why is this?! I would stay again simply because of the location but I would not pay for the luxury king room high floor again, as it’s not worth the money. Keep the location but take a standard room."